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citizenM Rotterdam

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of citizenM Rotterdam

citizenM Rotterdam

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationMaritime Museum11 min walk
  • Popular LocationWitte de Withstraat13 min walk
  • Popular LocationLijnbaan14 min walk
  • AirportRotterdam (RTM-Rotterdam The Hague)20 min drive

Choose dates to view prices

About this area


Located in Rotterdam, citizenM Rotterdam is in the city center and near a metro station. Oude Haven and Erasmus Bridge are notable landmarks, and travelers looking to shop may want to visit Markthal Rotterdam and De Koopgoot. Check out an event or a game at Ahoy Rotterdam, and consider making time for Blijdorp Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Binnenrotte Market Square - 4 min walk
  • Oude Haven - 7 min walk
  • Maritime Museum - 11 min walk
  • Witte de Withstraat - 13 min walk
  • Lijnbaan - 14 min walk

Getting around

  • Rotterdam Blaak Station - 3 min walk
  • Rotterdam, Maashaven - 5 min drive
  • Rotterdam (RTM-Rotterdam The Hague) - 20 min drive


  • CanteenM — 1 min walk
  • Very Italian Pizza — 4 min walk
  • Restaurant Fitzgerald — 5 min walk
  • Café-Restaurant Kade 4 — 6 min walk
  • Jamie's Italian — 6 min walk

About this property

citizenM Rotterdam

4-star Rotterdam hotel in Stadsdriehoek, near Markthal Rotterdam
A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a 24-hour front desk. All 151 rooms boast iPads and offer iPod docks and Smart TVs. Premium bedding, rainfall showerheads, and free bottled water are among the other amenities available to guests.
CitizenM Rotterdam offers 151 air-conditioned accommodations with iPads and iPod docking stations. Beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: EUR 12.5 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)


  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Dutch
  • English

Business services

  • 24-hour business center
  • Coworking space
  • Meeting rooms - 8


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Designated smoking areas
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding


  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 43-inch Smart TV
  • Digital channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water


  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

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Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A 5.96 percent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 12.5 per person (approximately)
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID -
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Inn Rotterdam
citizenM Rotterdam
Rotterdam citizenM
citizenM Rotterdam Hotel
citizenM Rotterdam Hotel
citizenM Rotterdam Rotterdam
citizenM Rotterdam Hotel Rotterdam

Frequently asked questions

Rating 5 - Excellent. 615 out of 945 reviews
5 - Excellent 65%
Rating 4 - Good. 280 out of 945 reviews
4 - Good 30%
Rating 3 - Okay. 38 out of 945 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 945 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 945 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It depends on what you want.
It depends on what you want. The lobby looks cool, the hotel team is young and friendly, the design of the rooms is hip, and you get some free movies. Yet the rooms are also really small with simple bathroom facilities, compared to hotels in the same price range. The breakfast is all right, but again compared to other hotels in the same price range, not so 'amazing' as indicated by citizenM.
Stayed 1 night in Sep 2020

4/5 Good

Liked: Property conditions & facilities
Disliked: Staff & service
The room was as expected. We did not like that the shower only had hot water, especially in 35 degree weather. We did not like using the same towels and having full trash cans for our 3 day stay. You can download an app and request someone to clean your room, but it would be nice to be able to set your trash and towels outside the room and receive fresh towels and the empty trash. I find it bizarre that they don’t ask you if you DONT want your room cleaned, they tell you to use the app if you DO. They make it difficult. I don’t have room on my phone for new apps. And they make it seem like they don’t want you to, like you are endangering the cleaners’ life by having them go in the room during Covid. But they sure will take your money at the bar and restaurant and be close to you when you are dining without a mask and touch your dirty dishes full of your mouth germs and no gloves. Bizarre. The location was good, close to restaurants but it was an extra stop on the train- it’s the Rotterdam Black Station, not Central, and far from the ferry.
Stayed 3 nights in Aug 2020

3/5 Okay

Business traveler
Disliked: Cleanliness
Been here 4 nights, Air-Con doesn't work Room hasn't been cleaned TV been on for 4 days as there is no remote control to turn off.
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect. Self-check-in is super easy and completed in a few minutes. The hotel is very centrally located and close to most of the places to visit. The room was very clean. Everything in the room can be controlled with a tablet. I think the rooms are more suitable for couples. If I come to Rotterdam again, I would definitely like to stay in this hotel again.
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020