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Reviews of King's Gate Hotel Rustenburg

3.5 out of 5
King's Gate Hotel Rustenburg
Donkerhoek Rd, Rustenburg, North West

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Venessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty showers and carpets. No assistance on arrival with luggage
Stayed 2 nights in Oct 2023

8/10 Good

Dewald

Stayed 1 night in Jun 2022

10/10 Excellent

ZL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay
Stayed 2 nights in Feb 2021

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its always good and the stuff across all departments is friendly and professional
Stayed 1 night in Nov 2020

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

6/10 Okay

OG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service bythe restaurant stuff.No hospitality
The stay was okay but the service was poor. We got to the restaurant to have breakfast 20min before it was ending and the stuff there was busy packing everything up and busy making themselves breakfast before we could even eat. They were more concerned about what they were gonna eat over what we were gonna eat. Anyway, we got a bit of what was left and the bread was very stale. We then asked if they could make us breakfast and we were told that they can't, whatever is made is what we'd have to have.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

8/10 Good

Ronewa david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, styled well, was beautiful, in the shower there was all accessories, problems there is no bar fridge that was so disappointing but staff helped us put ur stuff in their fridge, staff very friendly in accommodating guests, wife excellent and I enjoyed Netflix. I was looking to swim but I was disappointed because the pool for me was made to decorate restaurant rather than for guest to swim. The pool is in front of restaurant and is surrounded by table people are drinking and eating that for me made my stay slightly uncomfortable but overall was nice. breakfast was marvelous.
Stayed 3 nights in Dec 2019

10/10 Excellent

KABELO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Friendly staff and incredible service
Stayed 1 night in Nov 2019
Response from Phillip Smit on Dec 2, 2019
Dear Kabelo, Thank you very much for your excellent rating you gave us. We look forward to welcoming you back in the near future. Regards, Phillip Smit General Manager

10/10 Excellent

KABELO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Phillip Smit on Nov 19, 2019
Dear Kabelo, Thank you very much for your excellent rating you gave us. We look forward to welcoming you back in the near future. Regards, Phillip Smit General Manager