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Reviews of Best Western Hotel Montgomery

3 out of 5
Best Western Hotel Montgomery
13 Rue Couesnon, Pontorson, Manche

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 428 reviews" "
Rating 8 - Good. 139 out of 428 reviews" "
Rating 6 - Okay. 29 out of 428 reviews" "
Rating 4 - Poor. 7 out of 428 reviews" "
Rating 2 - Terrible. 5 out of 428 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderfully historic and located well for a visit to Mont St. Michelle.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff! Such a cool old manor house.
Stayed 1 night in Apr 2024

10/10 Excellent

MINHONG

Stayed 1 night in Mar 2024

10/10 Excellent

Gen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within the budget. We walk to the train station to hop in the bus ($3 each) to go to the entrance site of the Abbey, then hop in a free shuttle bus to go to the Abbey or you can walk from here.
Stayed 1 night in Mar 2024

10/10 Excellent

Isna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Donna

Traveled with partner
Disliked: Property conditions & facilities
The wifi connection was terrible and had noisy neighbours. Not sure why they placed them right next to us when the hotel was empty.
Stayed 1 night in Dec 2023
Response from anaïs on Dec 18, 2023
Dear Donna, thank you for your feedback,we are sorry to know that your experience was not at the high of your expectations. why tou didn't call the reception ? we were find a solution with you at the moment and give you another room. we answer nihgt and day on phone.i hope you will come back to have a better stay with us. best regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel with very friendly staff
Stayed 1 night in Nov 2023

8/10 Good

Ka Chun

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff.
Stayed 1 night in Oct 2023

2/10 Terrible

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Terese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can highly recommend this hotel. We were visiting Mont Sainte-Michel (Abbey), this location was perfect. Close to the bus pickup for the abbey, easy drive from Paris. You are staying in a 500 yr old building, you can expect creaks and uneven floors. Lots of steps (has elevator) as is common in Europe. The hotel and the town are just so charming. Staff was helpful and made great drinks for the travelers. We had the best meal of the trip at an Italian restaurant just down the street (I can't find the name online). We were given an amazing thunder and lightning storm when we arrived. It's a stormy coast.

10/10 Excellent

Katherine

Stayed 1 night in Oct 2023

10/10 Excellent

Tania, Richmond

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Virgilio, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a relatively small, cozy hotel near Mont St Michel. It is full of history and has a wonderful character. The staff are awesome and the rooms are clean, comfortable, and up-to-date on the amenities. There is free parking right behind the hotel and there are several very good restaurants within a couple minutes walk. Overall, it is a fantastic find near the historic monument of Mont St Michel.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard, Reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful especially Goulven, who was so helpful with directions and recommendations. He helped us to find a concert venue we had especially come to see. He made us feel welcome.
Stayed 3 nights in Oct 2023

10/10 Excellent

Candis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, elegant historic hotel with lovely staff and a terrific breakfast. It is a short walk to/from the Pontorson train station. In the off season, the buses to Mont St Michel from the train station are not frequent so be prepared to pay for taxis (which are not plentiful but are very friendly!).
Stayed 1 night in Oct 2023

4/10 Poor

Carl

Stayed 3 nights in Oct 2023

8/10 Good

Yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shirlee

Stayed 1 night in Sep 2023

10/10 Excellent

coral

Stayed 1 night in Sep 2023

2/10 Terrible

Eduardo

Disliked: Property conditions & facilities
Bed room very old . The room small bad . Wifi don’t work. 😡
Stayed 1 night in Aug 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Very traditional . A hotel with tradition
Stayed 1 night in Aug 2023

10/10 Excellent

Dominic

Stayed 1 night in Jul 2023
Response from c on Jul 31, 2023
Merci pour votre excellent avis sur notre Hôtel.Votre satisfaction est une prioritéAu plaisir de vous accueillir de nouveau

10/10 Excellent

Maria

Stayed 1 night in Jul 2023

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property
Stayed 1 night in Jul 2023

10/10 Excellent

Ricky, Simsbury

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful place to stay. An hour from the Normandy beaches and 15 minutes to Mont St Michael’s. The management was great and breakfast top notch. This hotel was built in 1559 and the charm is amazing. Updated bathrooms made this stay wonderful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy warm hotel
The staff were very professional and helpful. The room is clean and the location of the hotel is great.
Stayed 1 night in Jun 2023

8/10 Good

Caroline

Stayed 1 night in Jun 2023

10/10 Excellent

Anna-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the age of the Hotel. Very clean. Staff always around to help you.
Stayed 2 nights in Jun 2023

10/10 Excellent

Oz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Julia, Victoria

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is an historic building (16th century), so the room was small and quaint, and had staircase access even with a small elevator. The step-up bathroom was fully modernized. The hotel also has a pretty courtyard. The breakfast room is elegant and the breakfast itself was good, with an optional hot dish available. The staff were friendly and extremely helpful when we were stranded by a train strike. It is well-located, about 5-minute walk to the train station where there is a shuttle to Mont St Michel.
Stayed 1 night in Jun 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Close to everything and parking. The staff was great as well! Would definitely stay here again!
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Memories,keeping the old look ,antique,personal attention, and services 👍🇧🇪👨
Stayed 2 nights in May 2023

10/10 Excellent

Kim Ling

Stayed 1 night in May 2023

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Weixiong, Portland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Andy

Liked: Staff & service, amenities, property conditions & facilities
clean, comfort, area, everything are very good, highly recommand
Stayed 1 night in Apr 2023

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

caleb

Stayed 1 night in Mar 2023

10/10 Excellent

Monthiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best decision for me to stay at this hotel. Apart from the convenience of closing to the train station, the staff are very helpful. As I found myself missing the bus to Mont St. Michele, they help me find an alternative way to go there on time for my plan. They are also flexible on the checkout time and give good advice.
Stayed 1 night in Feb 2023

6/10 Okay

Frederick, Roswell

Traveled with partner
Liked: Cleanliness, staff & service
The location is in center of town in an old mansion that has been somewhat renovated. Had to go up 10 steps to second floor room. Rooms are clean but small. Breakfast costs extra and is average. Parking is behind the hotel in public parking and free. A few good resturants within walking distance.
Response from Anaïs Hémidy on Mar 1, 2023
Dear Frederick,Thank you for your reply, that will be help us to improve our service. we are sorry that you stay doesn't be at the hight of your expectation. we hope you will come back to give us another chance.best regards

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Mont St. Michel. The staff was very courteous and helpful. The only negative is that the elevator to the second floor still might have some stairs depending on where your room is located. Hiking backpacks recommend if you are staying in multiple hotels for your trip.
Stayed 1 night in Sep 2022

8/10 Good

Ehsan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to Ponterson station, with many restaurant options in the area. Rooms are in good order though the walls feel a little thin. Staff were helpful, bilingual (fr & eng) and extremely accommodating to our needs.
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Highly recommended !
Stayed 1 night in Oct 2022

10/10 Excellent

thi hue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone so nice, they helped me whatever I asking for.Thank you
Stayed 2 nights in Oct 2022

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service
It was a historic building that maintains that era. Bar is beautiful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Thomas Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel. About a ten minute drive from the chaos that is Mont St Michel. The guy that takes care of the hotel is friendly and super helpful. Had a great stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place to rest for the night. The place is pretty, and the staff were kind and welcoming.
Stayed 1 night in Sep 2022

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022