Thank you for the high praise in scores. Much appreciated

Thank you Kenneth for the high scores. Glad you enjoyed your stay with us.

Thank you Emmanuel for your praise. We are happy you had a great weekend stay!

Many thanks for your kind words of praise and especially your compliments on Lusanda.

Thank you for the great review score

Very happy to hear you enjoyed your stay, and our staff looked after you well. Thank you for your time to send us some great compliments. Hope to see you return one day soon Kay. Kind regards Tess

Thank you Jonathan for your kind praise of the staff, facilities and breakfasts! We are really happy you enjoyed your time with us.

Dear Gustaf. Sorry you had a problem with the water/gas heater system. We had had so many guests in our garden suite before with no problems, so it just happened, as things do in life! It was a small faulty switch that was easily replaced by our plumber, so this was a pity you only reported upon departure! Why not chat to us in-house and give us a chance? As for the breakfast comment, you ordered Caribbean style pancakes (one of our most popular choices) and our cook Sane explained to you that she didn’t use the same skillet. She never does that! Sane freshly prepared the pancakes separately with butter. Kind regards

Thank you for your review and constructive points raised. Very happy to hear you enjoyed your breakfast and our services / staff. We put in all the new easy-access plug points along with international plug points by the desk so that a multitude of things such as cell phones, i-pads, cameras etc can be charged. We do have solar lights that you should have had in your room but we do have or not run noisy generators for load-shedding.

Many thanks for your lovely praise James. We hope to have you back one day again.

Thank you and really happy you enjoyed your stay with us.

Many thanks for your lovely comments and so happy you enjoyed your short stay with us!

Thank you so much for the wonderful words of praise. So happy you are enjoying your return stays with us! Sorry I missed you both this time. Regards Tess

Thanks for the great feedback. So happy to hear you enjoyed your stay with us.

Thank you for your feedback and "high marks".

Thank you for the wonderful praise of my managers & staff. Much appreciated.

Thanks so very much Gavin for the high praise. We HOPE to have you back again sometime soon. Kind regards Tess

thank you good review mark.

Thank you for the lovely review and time taken to do this. We do so appreciate all positive comments.

thank you! So happy you enjoyed your visit with us and hope to see you back one day.

Thank you for a wonderful review.

Thank you for the lovely kind words. So happy you enjoyed your stay.

We do appreciate your feedback. Thanks and hope to see you back here again soon. Kind regards Tess (OWNER)

Sad that your only benchmark was the TV selection on your holiday. We subscribe to the full B&B DSTV package with a lot more than 4 channels. However, since 12 months ago, each room now equipped with their own decoder for wider TV viewing

appreciate your time taken to review us with such wonderful praise. Thank you

happy you had such a good stay and we do value your lovely review and info on the area

Again thanks for the huge praise. We do appreciate it

thanks so very much for all the great comments and review. Really appreciate your time taken to do this. We strive to help, serve and provide great service at all times. Not sure about the "seaweed" smell but have not had anyone else comment as such. Again thank you!

Lovely praise. Thank you

Dear Diane Thank you for your lovely review and time taken to do so. We so appreciate the feedback and important for other potential travellers as well. Kind regards, Tess

So happy to hear this! Thank you

Full marks of praise. Thank you

Lovely high praise and feedback. Thank you so much

Thank you for the good review score. Happy you enjoyed your stay

Thanks so much for the top review marks. Thrilled to know you enjoyed your stay with us. Guests love their private extra our outdoor shower facilities.

Thank you for the high praise on our room size and comforts, as well as the breakfast! Much appreciated.

Thank you for a wonder review, we are glad to hear that you enjoyed your stay with us.

Thank you so very much for the high praise. So much appreciated. Kind regards Tess

Thank you for such positive feedback Kind regards Tess

Much appreciated for the good praise. Thank you and hope to see you back one day!

Your feedback and lovely comments are really appreciated. Many thanks and please visit us longer next time

Thanks for your feedback on the good breakfast We DO NOT advertise aircon so if this is required please book at a hotel that does have aircon. The adequate sized room safe is mounted on the wall, NOT the floor in the cupboard. The WiFi in our local area had problems during your stay. That we verified with our service provider and this "slowness" was area-related, not specific to Sandals GH. The door lock is fine, we had this checked? The carpets are vacuumed daily and steam cleaned on a very regular basis. There are so many local and nearby restaurants. We do not do many dinners in the evening as most guests want to go out and explore the local restaurants and water-side dining. Sandals is not closed at night, but other guests are out eating or relaxing in their rooms. If everyone is out or sleeping and if after 8pm, then the manager is off duty. We DO NOT advertise 24 hour reception and do not need to as we are not TGCSA 5 star. I think it is important that you comment on relevant issues to the establishment and not what it does not offer or need to offer. Please chose your accommodation based on your needs and wants and not what you think it should provide. Sadly we cannot have it all or provide it all.

Thanks for the good comments and on the less positive feedback please note:- 1) we specifically do NOT advertize any aircon so if really needed in our large airy spacious rooms, then you need to chose a B&B that does have AC 2) Hairdryers are in each room in the cupboards 3) for 16 years we have consistently been awarded our TGCSA 4 stars in the guesthouse category and with marks well in excess of the required pass rate.

Thanks for the 100% rating!

thanks for the great comments. Sorry if you found our pools in SA on the whole small. The ocean is just 150 metres away and that is the main attraction. No owners do not live in the house but just down the road. Guesthouse category certainly allows for this. The whole house is exclusively for my valued guests. B&B normally has shared guest / owner common areas.

thanks so much for the very high praise of Sandals. We value all the positive feedback.

Thank you! Lovely praise

thank you. Much appreciated