Apartment with terrace | Living area | 102-cm TV with digital channels
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Reviews of Apart'Moment Saint-Omer Centre

Apart'Moment Saint-Omer Centre
43 Rue de l'Arbalète, Saint-Omer, Pas-de-Calais

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 125 reviews" "
Rating 8 - Good. 33 out of 125 reviews" "
Rating 6 - Okay. 2 out of 125 reviews" "
Rating 4 - Poor. 3 out of 125 reviews" "
Rating 2 - Terrible. 3 out of 125 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Jonghan

10/10 Excellent

Mr G

Liked: Cleanliness, room comfort
Couldn't fault it.
Much better than expected. Pauline the manager was very helpful and understanding. St. Omer is a great place for stopovers
Stayed 3 nights in Oct 2023

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, room comfort
Lovely apartment that feels like home
Fantastic place and group of apartments. We had apartment 1 which was a lovely place so well decorated and with everything you would need for a stay. Exceptionally clean. Just a 15 minute walk into the town. For a stop over before returning home on the ferry this is an excellent place.
Stayed 1 night in Sep 2023

10/10 Excellent

J

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great place to stay host is alway there to help. Thanks for everything
Stayed 1 night in Jun 2023

10/10 Excellent

ROSARIO

Liked: Cleanliness, amenities, property conditions & facilities
Parking was a bit tight we had a suv and it can become tricky also there were some ants in the property but other than that I highly recommend it is very charming and rooms have lots of character. Would book again if I return to France. The town is also historic which is a plus.
Stayed 1 night in Jun 2023

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was an ideal apartment for our stay, walkable to town with secure parking and all amenities you need for a comfy stay. We were a family of 4 but as the sofabed had no sheets we just made do bunking in together, though for families with bigger kids this may not be ideal. I'm sure, had we asked, we would have been given sheets for the sofabed but as we arrived late and bunking in was ok we didn't bother to ask, but the team running the apartment were very helpful with good communication so I'm confident that if we had asked this would have been resolved. The position of the apartment is great and there is everything you need inside for a comfortable stay. Fridge, microwave, plates, cups, glasses, even a coffee pod machine! Thanks for a lovely stay.
Stayed 2 nights in May 2023

4/10 Poor

Marzieh

Traveled with group
Disliked: Room comfort
We were looking for not in attic apartments and the picture wasn't attic but the apartment that we got wasn't look like it's picture. The quality of the mattress was really low and hard to sleep.
Stayed 2 nights in Apr 2023

10/10 Excellent

Gary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern and a very nice room to stay with family
Stayed 1 night in Apr 2023

8/10 Good

Peter, Nottinghamshire

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value accommodation for one night. Basic but had what we needed. Double bed in the bedroom. Pull out sofa bed in the living area. (The sofa bed wasn’t hugely comfortable but was ok for one night). Good location about 40 minutes drive from Dover. The town of St Omer is worth a visit too.

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, easy to find and access, centre of town only a ten minute walk. Good facilities, fast wifi. Plenty of parking, good communication with the property. Good price point. A couple of small downsides, the stairs are steep, not easy with a suitcase, nowhere to hang clothes to get rid of creases albeit not a problem for a couple of days. Longer might be. Overall highly recommended and we would stay again without hesitation.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very easy to use - simple and clear communication, easy off street parking, nice things inside like coffee pod machine and kitchenette with the basics. A very professional set up and team running the place. Highly recommended.
Stayed 1 night in Aug 2022

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment for 6 of us with full kitchen facilities. Parking on site a real bonus Only drawback was trying to get luggage up the narrow steep staircase.
Stayed 1 night in Jul 2022

8/10 Good

Mrs Claire, Pevensey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and practical apartment, easy instructions, easy to park
Stayed 1 night in Jul 2022

8/10 Good

Abby

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice apartment in a lovely town. The location was close to the train and also the center of town. Easy instructions for getting in.
Stayed 1 night in Jun 2022

10/10 Excellent

Lydia

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2022
Response from Apart'Moment Saint-Omer on Apr 13, 2022
Merci beaucoup pour votre retour d'expérience. Au plaisir de vous revoir L'équipe Apart'Moment

2/10 Terrible

Charlene

Traveled with family
Disliked: Cleanliness, room comfort
Actual property did not look like pictures
We were quite disappointed as the pictures advertised looked nothing like the studio we had . The room smelt musky , bed had no headboard or frame and sagged down in middle . It was small double and not queen size like advertised . No couch or anywhere to relax unlike pictures , and no washing machine in apartment even though we were told there was one in confirmation.
Stayed 1 night in Oct 2021

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, room comfort
We'll be back!
We thoroughly enjoyed the space in the apartment. So much better than a hotel room Not too far into the centre. Good, secure parking. Really couldn't fault it at all!
Stayed 1 night in Aug 2020
Response from Guillaume, d'Apart'Moment on Aug 30, 2020
Thank you very much for your comment, We are delighted to have welcomed you :) See you soon, Guillaume

8/10 Good

Hazel

Liked: Cleanliness, room comfort
Very convenient for Euro Tunnel
The stay met with our expectations but didn’t exceed it. We suspect we didn’t get the apartment we paid for. No complaints but at the same time nothing to enthuse about
Stayed 1 night in Aug 2020

8/10 Good

Philip

Liked: Cleanliness
Convenient stay in Central St Omer
Stayed 1 night in Jul 2020

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shall be back.
Drove straight to the location. Off road parking. Was given the code for the key. All good inside. Excellent value. Would use again.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I could live here. The apartment was excellent! Very nicely set up, and a pleasure to stay in. A great find!
Stayed 1 night in Dec 2019
Response from Guillaume on Feb 4, 2020
Thank you so much, I hope to see you again soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment in central location. Well fitted out.
Stayed 2 nights in Nov 2019
Response from Aude on Dec 9, 2019
Thanks for you comment. we hope your stay went well. Soon you soon

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean well equipped but tiny bedroom
Bedroom is too small to allow easy access from both sides of bed unless a gymnast.
Stayed 1 night in Oct 2019
Response from Aude on Oct 24, 2019
Dear Alex Thank you for your visit on Saint-Omer, I hope you like your Appartment and the little attentions =) Hoping to see you again. See you soon

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent centrally located apartment
Excellent centrally located apartment. Good information pack for local amenities. Very clean and well equipped Shower a little small but fine Good off road parking
Stayed 1 night in Oct 2019
Response from Aude on Oct 24, 2019
Dear Neil Thank you for your visit on Saint-Omer, I hope you like your Appartment and the little attentions =) Hoping to see you again. See you soon

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Our first time at the apartment but will definately use again.
Stayed 2 nights in Sep 2019
Response from Aude on Sep 12, 2019
Dear Peter, Thank you for your loyalty, we are delighted to see you back home

10/10 Excellent

peter john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing place
Amazing clean everything you need .Owners went the extra mile with help when my grandaughter left her wallet behind.Posted it back to us in Uk. They are fabulous owners will will go back soon!!!
Stayed 3 nights in May 2019
Response from Aude on Jun 10, 2019
Dear Peter, Thanks for your comment =) We are happy that you stay is going well. We hope see you again. See you soon

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time we did not see the owner, agency or staff when we arrived at hotel. However, we could pass through the security gate and went the room without any troubles. We were pleased the welcome water bottle and beer. Furthermore the rooms were clean, kitchen equipment, cutlery, bath towles that everything we needed were there. Secuered free parking was good as well. Close to town centre and restaurants were near by. Overall we were satisfied and had a nice time at the hotel. Thank you very much.
Stayed 2 nights in Feb 2019
Response from Aude on Feb 27, 2019
Hello , Thank you for your feedback and your rating: D Know that each entrance is autonomous, but sometimes during the day I can meet travelers and exchange with them: D with pleasure. We hope to see you again: D Aude & Sylvain

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Aude on Apr 30, 2019
Merci pour votre note :D

2/10 Terrible

LISA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTY BEDDING
The first time we stayed here we were really pleased, everything was good. We returned with out two sons and the bedding on the sofa bed with not washed with food stains on it. It was hanging off the sofa bed, screwed up in a ball and in no fit state to use. Really disappointing
Stayed 1 night in Dec 2018
Response from Aude on Jan 16, 2019
Dear Lisa, We are sorry and sad that you did not like your stay, After booking all customers have our phone number if there is a problem we move directly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Aude on Nov 17, 2018
Merci beaucoup pour votre retour très positif. A très vite chez nous.

6/10 Okay

Verified traveler

Fine, it you manage to get your door code
The check in process was a total pain, 6 emails & a request to give credit card details over the phone for security deposit, before we could have the door code for a pre paid booking :( I regularly use self check in apartments, as usually they are much more convinient - not this time! Apartment was fine & free parking was a bonus, but wouldn't return
Stayed 1 night in Aug 2018
Response from Aude on Aug 30, 2018
Sorry for the misunderstood during the check-in. It was first time it happened. We made improvings, to prevent it for the future. We are glad that you liked the apartment anyway. Best regards.

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on!
What a great little find! Spotlessly clean, great studio for 2, only sad it was one night, but will be using it again without doubt. The staff were great, and helped with the local area. By the way Saint Omer is beautiful and should not missed on your tour of the area.
Stayed 1 night in May 2018

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant relaxing and convenient base
A very enjoyable stay. The owner went out of his way to make sure we were comfortable. There were a few teething problems as everything was brand new but I am confident they will be rectified for future guests. A very good layout with many extras including fruit, tea coffee beer, also a range of condiments and cooking oil. Kitchen included a large fridge, cooker hob, microwave, coffee maker, toaster kettle and full range of cooking implements and cutlery. Excellent value for money.
Stayed 1 night in May 2018

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Je viens régulièrement, tout est toujours parfait !
Stayed 1 night in Nov 2023
Response from Pauline on Jan 17, 2024
Bonjour Sylvia, Merci pour votre note et votre commentaire. A très bientôt !

10/10 Excellent

Sylvia

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Richard

Stayed 1 night in Jul 2023

6/10 Okay

Thomas

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

yves

Stayed 2 nights in Jun 2023

8/10 Good

CHRISTIAN

Stayed 2 nights in Jun 2023

10/10 Excellent

Amandine

Stayed 1 night in Jun 2023

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

VOLANT

Stayed 1 night in May 2023

10/10 Excellent

Florent

Liked: Cleanliness, room comfort
Top communication avec propriétaire
Stayed 1 night in May 2023

10/10 Excellent

Hervé

Liked: Cleanliness, room comfort
Endroit calme et parking à disposition. Appartement très propre. Communication exemplaire.
Stayed 1 night in May 2023

10/10 Excellent

Pierre

Business traveler
Liked: Cleanliness, room comfort
Appartement tres bien équipé et confortable. Sejour très agréable
Stayed 3 nights in Apr 2023

10/10 Excellent

Ingo

Liked: Cleanliness, amenities, property conditions & facilities
Grande chambre calme au centre de St Omer, pas loin de la coupôle et d'Eperlecques. Bien équipée, service impeccable, communication top.
Stayed 3 nights in Mar 2023

10/10 Excellent

corinne

Stayed 1 night in Feb 2023

10/10 Excellent

Sylvia

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Pascal

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023