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The Grand America Hotel

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Indoor pool, outdoor pool, free cabanas, pool umbrellas
Indoor pool, outdoor pool, free cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Grand America Hotel

The Grand America Hotel

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
555 S Main St, Salt Lake City, UT, 84111

Explore the area

  • Popular LocationCity Creek Center15 min walk
  • Popular LocationSalt Palace17 min walk
  • Popular LocationTemple Square18 min walk
  • AirportSalt Lake City, UT (SLC-Salt Lake City Intl.)10 min drive

Choose dates to view prices

About this area

Salt Lake City

The Grand America Hotel is located in Downtown Salt Lake City, a neighborhood in Salt Lake City, and is in the entertainment district and near the airport. City Creek Center and Gateway Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Big Cottonwood Canyon and Wasatch-Cache National Forest. Check out an event or a game at Vivint Smart Home Arena, and consider making time for Hogle Zoo, a top attraction not to be missed. Enjoy the area's slopes with skiing lessons and ski equipment rentals, and don't miss out on the snow tubing and sledding.
Visit our Salt Lake City travel guideOpens in a new window
Map

What's nearby

  • Salt Lake Public Library Main Building - 9 min walk
  • Classic Cars International Museum - 15 min walk
  • City Creek Center - 15 min walk
  • Salt Palace - 17 min walk
  • Temple Square - 18 min walk

Getting around

  • Salt Lake Central Station - 3 min drive
  • Courthouse Station - 3 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • Millcreek Coffee Roasters - 4 min walk
  • The Bayou - 5 min walk
  • The Green Pig - 6 min walk
  • The Rest - 6 min walk
  • White Horse Kitchen and Spirits - 7 min walk

About this property

The Grand America Hotel

Luxury Salt Lake City hotel in Downtown Salt Lake City, near Temple Square
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a 24-hour fitness center are onsite.
The Grand America Hotel offers 775 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Salt Lake City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Grand Spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages spoken

English, French, German, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 24 per day; includes in/out privileges)
  • Valet parking on site (USD 34 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Hotel
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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 24 per day (in/out privileges)
  • Valet parking fee: USD 34 per day (in/out privileges)
  • In-room microwave fee: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

America Grand Hotel
Grand America
Grand America Hotel
Grand Hotel
Grand America Hotel Salt Lake City
Grand America Salt Lake City
The Grand America Hotel Hotel
The Grand America Hotel Salt Lake City
The Grand America Hotel Hotel Salt Lake City

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 771 out of 974 reviews
5 - Excellent 79%
Rating 4 - Good. 124 out of 974 reviews
4 - Good 13%
Rating 3 - Okay. 49 out of 974 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 974 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 974 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. The Utah liquor laws are not.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and close to everything downtown.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome in every way.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities
This was our first time to the property and we didn’t get any type of explanation where things were or what amenities were available. We had to pay to get out of the parking garage after we already pre-paid at check-in. The self parking machine doesn’t work with prepaid tickets. When I explained the issue to the front desk I got attitude like it was my fault the ticket was inactive. I wasn’t going to get a refund because they said they couldn’t prove that I paid a second time. They asked why I didn’t just call the attendant. Instead of blaming customers for a problem they are aware of, how about just fixing it.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, plenty within walking distance, nice amenities.
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay at the end of our vacation at The Grand America hotel. The property is lovely and the premier room was exactly what we expected, perfect. We were provided the option of the 6th or 14th floors and chose the latter. We had a beautiful view of the mountains. The hotel is close to various restaurants. However since we checked in on a Sunday afternoon, we needed to ask the concierge their recommendation of a restaurant that was open on Sundays. This is important to note for those staying on a Sunday; most of SLC is closed in the afternoon. We ran into one issue with our late checkout. I spoke with the manager on duty and all was resolved. The team at The Grand America Hotel not only touts excellent customer service; they exhibit excellent customer service. We will stay again at The Grand America Hotel when we visit SLC.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large, comfortable rooms! Would stay there again.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning
Stayed 2 nights in Jun 2022