Beach nearby

Reviews of Salter Path Inn

2 out of 5
Salter Path Inn
1305 Salter Path Rd, Salter Path, NC

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 211 reviews" "
Rating 8 - Good. 51 out of 211 reviews" "
Rating 6 - Okay. 26 out of 211 reviews" "
Rating 4 - Poor. 19 out of 211 reviews" "
Rating 2 - Terrible. 31 out of 211 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tina

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tanya and Mark were amazing however this proper was not in any condition to be rented out. The owners should be ashamed of themselves for putting these nice folks in the position they did this weekend. Not enought staff. Rooms were not completely finished from renovation. due to under staffing we had to wait for an hour to check in while Tanya was at the other property handling issues there. Again Tanya (manager) and Mark (maintenance) were amazing and did everything they could to make our stay as good as it could be. Will not be staying here ever again.
Stayed 1 night in Apr 2024

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Danielle on Jan 9, 2024
Thank you for the 5/5 rating! We're delighted to know that you had a positive experience during your stay. We appreciate your feedback and look forward to hosting you again in the future!Best regards, Danielle

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYE getaway
Clean, no-frills room with a kitchenette was all we needed for a NYE getaway with our two dogs. Check-in was quick and the staff checked on us a few times during our stay. Our two dogs came with us and loved the beach! My one complaint would be the sheerness of the curtains in the bathroom - anyone in the house behind the inn would be able to see inside. I remedied it by hanging a towel over the curtain rod. :)
Stayed 3 nights in Dec 2023
Response from Danielle on Jan 9, 2024
Thank you for your feedback and the 8/10 rating! We're delighted to hear that you and your dogs enjoyed your NYE getaway with us. We appreciate your compliments on the cleanliness and simplicity of our rooms with a kitchenette. Your comment about the bathroom curtains is noted, and we'll explore options for improvement. We look forward to welcoming you back for another wonderful stay!Best regards, Danielle

10/10 Excellent

Heather

Traveled with family
Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Danielle on Dec 29, 2023
Thank you for the perfect score! We're thrilled to hear you had a fantastic experience during your stay! Warm regards,

4/10 Poor

Stan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was nice, but we never saw a person in the office all weekend.
Stayed 2 nights in Dec 2023
Response from Danielle on Dec 19, 2023
Thank you for your feedback. We're pleased to hear you found the property nice. We apologize for any inconvenience regarding the lack of office presence during your weekend stay. We'll look into ways to enhance our guest services and ensure a more accessible experience in the future. Warm Regards,

4/10 Poor

Kathleen

Disliked: Amenities, property conditions & facilities
We loved the beach access and thought the boardwalk was cool. While we like “funky” and family run motor court type places this motel was run down, in poor repair, with stained towels, no drinking cups in the room and no coffee anywhere. There was no place to even go out to get a cup, Not cool.
Stayed 1 night in Nov 2023
Response from Nicole on Nov 23, 2023
Thank you for sharing your feedback. We're glad you enjoyed the beach access and the boardwalk. However, we apologize for falling short of your expectations in terms of the condition of the motel, stained towels, and the absence of drinking cups and coffee. We take your comments seriously, and we'll address these concerns to ensure a more enjoyable experience for our guests in the future. Your input is valuable, and we appreciate you bringing these matters to our attention.Warm regards.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nicole on Nov 20, 2023
Thank you for your feedback. We strive to make every ones stay as great as possible. We hope to see you back in the future.

8/10 Good

Shirley

Traveled with pets
Liked: Cleanliness, staff & service, amenities
As others commented, it is quaint in a good way. One night, German Shepherd with me, had been bathed and hair blown-out. Wasn't the Hilton but served the purpose. Clean, plenty of towels. Bed very comfortable, nice semi-firm mattress felt great. Walkway to beach in back. Paid $150 which I believe was $100/room,$25 pet,taxes
Stayed 1 night in Oct 2023
Response from Danielle on Nov 3, 2023
Thank you for sharing your experience. We appreciate your feedback about the property and your stay. It's good to hear that the room served its purpose, was clean, and had a comfortable bed. We're glad you found the place quaint in a positive way and appreciated the walkway to the beach. Your feedback is important to us, and it helps us understand the needs and preferences of our guests.

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Danielle on Nov 2, 2023
Thank you for the perfect 10/10 rating! We're delighted to know that you had an excellent experience during your stay. If you ever have more feedback or if there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!

8/10 Good

Linda

Stayed 3 nights in Oct 2023
Response from Nicole on Nov 23, 2023
Thank you for your feedback and for giving us a 4/5 rating. We appreciate your honesty and value your input. If there are specific areas where you believe we can improve to earn a perfect score in the future, please feel free to share your suggestions. We look forward to the opportunity to enhance your experience on your next visit.

10/10 Excellent

John, Rockland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach location. Good price and friendly and helpful staff.
Stayed 1 night in Oct 2023
Response from Danielle on Oct 29, 2023
Thank you for your positive feedback. We're delighted to hear that you enjoyed our beach location, found our prices reasonable, and encountered friendly and helpful staff during your stay. Providing a great experience for our guests is our top priority, and we're pleased to have met your expectations.

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hidden surprise so close to the beach.
Stayed 1 night in Oct 2023
Response from Danielle on Oct 31, 2023
We're thrilled to hear that your stay was a hidden surprise and that you found our property so close to the beach. We appreciate your positive feedback, and we hope to continue exceeding your expectations during your future visits.

6/10 Okay

Ronald, Newark

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The folks managing we’re very nice. The room was fine and clean. The grounds were dismal. Parking area is sandy gravel which tracks in to the room. No one cleaned the room during my stay. The walk ways were not clean adding further tracking. A little more effort cleaning up outside and some effort to clean the rooms would be a plus. The TV and WiFi were not stable. I would not recommend this facility to families.
Stayed 4 nights in Oct 2023
Response from Danielle on Oct 28, 2023
Thank you for sharing your feedback about your stay. We're pleased to hear that you found the staff nice and the room clean. However, we apologize for the shortcomings you experienced in other areas.Your comments about cleanliness and improvements are important, and we will take them into consideration as we continue to enhance our property. We understand that families have specific needs and expectations, and we appreciate your input.

2/10 Terrible

Yvette

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor
Stayed 1 night in Oct 2023
Response from Danielle on Oct 22, 2023
Thank you for your rating, and we're sorry to hear about your disappointment. If there are specific concerns or issues you'd like to share, please feel free to provide more details. Your feedback is valuable, and we aim to improve our services and accommodations based on your input.

2/10 Terrible

Juanita R

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Danielle on Oct 21, 2023
Ed, Thank you for your rating, and we're sorry to hear about your disappointment. If there are specific concerns or issues you'd like to share, please feel free to provide more details. Your feedback is valuable, and we aim to improve our services and accommodations based on your input.

10/10 Excellent

Teresa

Traveled with family
Nice little hotel, very clean, staff was nice! Will revisit!
Stayed 2 nights in Oct 2023
Response from Danielle on Oct 22, 2023
Thank you for your positive feedback! We're thrilled to hear that you found our hotel nice and clean, and that you had a pleasant experience with our staff. We look forward to welcoming you back for another visit in the future.

2/10 Terrible

gene

Traveled with group
Disliked: Amenities, property conditions & facilities
Staff was helpful when the power went out in my room three times new microwave had a short. Was awakened by another resident at midnight demanding that I open the door while using profanity new mattresses were so soft they were uncomfortable. Overall nice remodeled room just the small things made it not a great trip
Stayed 2 nights in Oct 2023
Response from Danielle on Oct 13, 2023
Thank you for sharing your feedback about your recent stay. We appreciate your comments about the helpful staff and the remodeled room. However, we're sorry to hear about the issues you encountered, including the malfunctioning microwave, disturbances from other guests, and the comfort of the mattresses. Your feedback is essential, and we'll work diligently to address these concerns to ensure a more enjoyable and comfortable stay for our guests in the future.

10/10 Excellent

Chase

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You!
Salter Path was excatly what you need for a quick beach getaway to The Crystal Coast
Stayed 2 nights in Oct 2023
Response from Nicole on Oct 9, 2023
Thank you for your feedback! We're pleased to hear that Salter Path provided exactly what you needed for a quick beach getaway to The Crystal Coast. If you ever plan another visit or have any specific requests for your next stay, please don't hesitate to let us know. We're here to make your future beach getaways just as enjoyable!

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Danielle on Oct 3, 2023
Thank you for the perfect 5/5 rating! We're thrilled to know that you had an excellent experience during your stay.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2023
Response from Nicole on Oct 1, 2023
Thank you for sharing your feedback. We're pleased to hear that you encountered friendly staff during your stay. Providing excellent service is a top priority for us, and we're glad our team made a positive impression.

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Danielle on Sep 21, 2023
Bharath, Thank you for your feedback, and we're sorry to hear that your experience fell short of your expectations. If you have any specific concerns or suggestions for improvement that you'd like to share, please feel free to do so. Your input is invaluable to us, and we're committed to making the necessary improvements to enhance our guests' experiences in the future.

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Danielle on Sep 12, 2023
Thank you once again for the fantastic 10/10 rating! We're absolutely thrilled that you had such an excellent experience with us.

10/10 Excellent

Corban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Danielle on Sep 12, 2023
Thank you for the perfect 10/10 rating! We're delighted to have provided you with an excellent experience, and we can't wait to welcome you back for another outstanding stay in the future. If you have any further comments or requests, please don't hesitate to reach out. Your satisfaction is our top priority!

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Nicole on Sep 9, 2023
Thank you for your outstanding rating! We're thrilled to hear that you had a perfect 10 out of 10 experience during your stay with us. If you have any more feedback or if there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!

8/10 Good

Gary L, Taylorsville

Stayed 1 night in Sep 2023
Response from Danielle on Sep 26, 2023
Thank you for your rating and feedback. We're glad to hear that your overall experience was positive.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Danielle on Sep 5, 2023
Thank you for your positive rating!

6/10 Okay

Petr

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from Danielle on Aug 30, 2023
Thank you for your rating. We appreciate your feedback.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beach, great dunes
It's an old fashioned Motel, clean, great price, with a fantastic board walk through beautiful dunes with bunnies and the best beach! There's a high deck great for seeing the ocean long distances and 2 stories of stairs down to the beach, so good exercise for the legs - not for anyone who can't walk stairs.
Stayed 1 night in Aug 2023
Response from Danielle on Aug 18, 2023
Thank you for your positive feedback! We're delighted to know that you enjoyed your stay at our motel and appreciated the natural beauty of the surroundings. Our boardwalk and beach access are certainly highlights for our guests. We're glad you found the accommodations clean and the price reasonable. Your description of the deck and beach access is very accurate. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with no crowds
Great no frills Inn that has a boardwalk to a non-crowded beach. The lady at the front desk was very nice and helpful. There are a couple restaurants within walking distance and a Dollar General right across the street.
Stayed 1 night in Jul 2023
Response from Nicole on Aug 16, 2023
Thank you for your review! We're glad to hear that you enjoyed your stay at our inn and found the location convenient. Our team strives to provide a pleasant experience for our guests, and we're pleased that you found our front desk staff helpful. We hope you had a wonderful time exploring the nearby restaurants and beach. If you ever decide to visit the area again, we'd be delighted to welcome you back!

8/10 Good

Iryna, Denver

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Danielle on Aug 16, 2023
Thank you for your feedback! We're glad you had a positive experience during your stay.

4/10 Poor

Eric

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
My girlfriend and I of almost two years stayed here for our first actual vacation together. The staff were extremely friendly and accommodating. My issue with this place was the lack of communication. Advertised free WiFi but the WiFi doesn’t extend to the newly renovated rooms with Roku TVs. How does that work? Didn’t tell me that when I checked in until I went and asked about it. I asked to be moved to a different room that would have WiFi and after loading everything in my car to move to the “new” room, was extremely disappointed to realize that it was a total downgrade. Old A/C window unit, bathroom window didn’t close all the way, bed was advertised as king size but I’m pretty sure it wasn’t because the mattress didn’t even fit the frame. I had to go back to the office and tell them I would rather stay in the previous room. Again, the staff were very understanding and helped me out. We ended up using our phones as hotspots so we could watch our late night shows together, but overall it was extremely frustrating. I’m not typically the type of person who gets upset over literally anything, but this place stressed me out. I would stay here again, especially considering it’s right on the beach, but understand that if you stay here, you are going to run in to some problems.
Stayed 2 nights in Aug 2023
Response from Danielle on Aug 12, 2023
Thank you for sharing your feedback with us. We're sorry for the WiFi inconvenience you encountered during your stay, and we've taken steps to address this by removing it from the booking websites. We appreciate your understanding and are glad to hear that the staff was accommodating. We're committed to making improvements, and we hope your next stay with us will be even better. We value your support and look forward to welcoming you back in the future.

8/10 Good

Karra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this little place. True, it's not fancy but the beds are comfy, clean and a short boardwalk through the dunes to the beach. It's older yes and no ice machine but you are staying oceanside for a helluva price. We have now stayed 3x and it was always pleasant. Danielle was extremely helpful and courteous as well!!
Stayed 1 night in Aug 2023
Response from Danielle on Aug 10, 2023
We're thrilled to hear you love your stays with us! Thanks for understanding the value of our beachside location. Thank you for your kind words. Looking forward to welcoming you back for another pleasant stay!

4/10 Poor

H E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bare light bulbs on the fixtures, no shades.
No chair in the room
Stayed 4 nights in Jul 2023
Response from Danielle on Aug 9, 2023
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Your comments about the lighting and lack of a chair will be taken into consideration as we work to improve our accommodations. Thank you for bringing these matters to our attention. If you have any further suggestions or concerns, please feel free to share.

8/10 Good

Michael D

Traveled with partner
Liked: Cleanliness
The room was very clean and recently updated . Basic but new and spotless. Outside of the motel shows it age but okay. Judging by the A/C units I would bet a majority of the other rooms have not been renovated. My room had a new mini split A/C and so did a few other units. Most other rooms had OLD window A/C’s installed through the back window with a plywood frame built around them. Guessing the interior of those rooms are NOT updated. *Worth an ask when booking* Hotel had a few grills / bags of charcoal out which is nice. Room had microwave, mini fridge, and cable TV. Remote(s) all had dead batteries Hotel has direct beach access without crossing the street. Beach is nice and not over populated in this area (stayed in July). 400-500 ft long boardwalk with LOTS of stairs to get to the beach. Do not bring a ton of stuff (or strollers) but as long as you are not mobility limited should be okay. Only complaints: -Office claims to be open 9-9 all days offers late checkout. Office locked at 10AM Sun. Left a message at 10AM hoping to get late checkout, no return call. Left key in drop box at 11AM. No one in office. Went to beach until 12:30…still no one in office. Good luck if you need help from the staff. -Wifi; my building did not have any wifi. Staff told me it was because of the router location. Based on that I would assume about half of the rooms are NOT covered by wifi. Overall we enjoyed the stay and much cheaper than the local ‘hotels.'
Stayed 1 night in Jul 2023
Response from Danielle on Sep 2, 2023
Michael, Thank you for your detailed review. We're delighted you found your room clean and updated. Your feedback is invaluable as we work to maintain our standards. We're pleased you enjoyed our amenities and beach access. Regarding office hours, we do open at 9 AM, and our staff is available around the property. We apologize for any inconvenience you faced with Wi-Fi and office hours. Your feedback helps us improve. We look forward to serving you better on your next visit.Warm regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Danielle on Jul 31, 2023
Thank you so much for your fantastic rating! We're delighted that you had a wonderful experience with us.

4/10 Poor

Koleun

Traveled with family
Disliked: Amenities
It was fine. Just fine. Staff did not clean the rooms and had schedules maintenance early in the morning interrupting sleep.
Stayed 6 nights in Jul 2023
Response from Danielle on Jul 30, 2023
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of stayover service during your stay. Our policy is to respect our guests' privacy, and we only provide housekeeping services upon request to ensure a comfortable and undisturbed experience. We are also sorry to hear that the early morning maintenance disrupted your sleep. We strive to schedule maintenance during times that have the least impact on our guests, but we understand that it can still be disruptive. We will review our procedures to find better solutions. If you decide to give us another chance in the future, please don't hesitate to request any service you may need, including housekeeping. We hope to welcome you back for an improved stay.

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main staffer at the hotel was unfriendly, lazy, and not accommodating. Will never suggest this place to anyone.
Stayed 1 night in Jul 2023
Response from Danielle on Jul 29, 2023
We apologize for any confusion, but it seems there might be a mix-up. As far as we can verify, you have not stayed at our hotel as you did cancel your reservation. We understand your frustration, but please note that our cancellation policy is in place to ensure fairness and maintain our operations. While we couldn't provide a refund as per our policy, we always strive to accommodate our guests' needs to the best of our abilities. If you have any further questions or concerns, please feel free to reach out to us directly. We appreciate your understanding.

6/10 Okay

Collette

Traveled with family
Disliked: Amenities
Older, basic property, mobile home outside the bathroom window, strange vibe on the property. The best thing was the boardwalk to the beach.
Stayed 1 night in Jul 2023
Response from Danielle on Jul 27, 2023
We appreciate your feedback and are glad you enjoyed the boardwalk to the beach. We understand that our property may have a unique charm due to its age and surrounding environment. Rest assured, we are continually working to enhance our guest experience. Thank you for staying with us, and we hope to welcome you back in the future.

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Great beach! Clean, simple room. Loud guests.
Check-in: fast and only $25 refundable deposit in case of damage. Room: We stayed in a long room that was recently renovated. Clean and basic no-frills room. Bed was nice (firm) and there was a lot of space for storage. There were no hooks for towels/clothes, but the manager said she was getting ready to install some soon. The shower pressure was good, plenty of hot water, and the shower had built-in shelves for holding toiletries. Beach: Fantastic! Pretty private for a public beach. The walkway takes you to a spot on the beach that’s a good distance away from the closest hotel and other beach homes, so it was really quiet and empty for July! The walkway isn’t a bad walk (and I did it 33 weeks pregnant), but it does have a lot of steps, so it’s not wagon/stroller/accessible friendly. If you can carry what you need for the beach or have some help, you should be fine. Service: Manager was nice but we had AWFUL neighbors. They were drunk and loud very late into the night. We called to complain and the manager said she’d call them. They never quieted down. The next morning she said she had called and they said they’d quiet down, but obviously their word was garbage. Really felt like she should’ve walked over and handled it in person. An after-hours noise policy should be put in place and enforced with consequences for violators. Everything was perfect up until that point. Undecided if we’d return just knowing that the management may not know how to handle rowdy guests.
Stayed 1 night in Jul 2023
Response from Danielle on Jul 24, 2023
Nancy, Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you enjoyed many aspects of your stay, especially the beach access. We apologize for the inconvenience caused by the noisy neighbors and understand your frustration. Rest assured, we will take your suggestions into consideration and work on implementing a better after-hours noise policy to ensure a more peaceful experience for all guests. If you decide to return, we'll strive to make your stay even better. Please feel free to reach out if you have any further concerns or questions. Best regards,

10/10 Excellent

Kelly

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! There was a small mix up with my room and they didnt hesitate to fix the problem. So very accommodating and will absolutely stay there again.
Stayed 1 night in Jul 2023
Response from Danielle on Jul 24, 2023
Kelly, Thank you for your kind words! We're thrilled to hear that we were able to resolve the issue promptly and provide you with a positive experience. We look forward to welcoming you back on your next visit. Don't hesitate to reach out if you need any assistance in the future.

6/10 Okay

John

Traveled with group
Liked: Staff & service
The hotel is in a convenient location to the beach, store and several restaurants. Also the proprietor was helpful and pleasant.
Stayed 1 night in Jul 2023
Response from Danielle on Jul 24, 2023
Thank you for your review. We're glad to hear that you found our hotel's location convenient and that you had a positive interaction with the manager. We appreciate your feedback and hope to welcome you back in the future for an even better experience!

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay yet again!!
Second visit and we enjoyed our stay yet again! Room was clean, plenty of fresh towels and washcloths, boardwalk to the beach lovely, staff amazing!! Definitely will be back.
Stayed 2 nights in Jul 2023
Response from Nicole on Jul 20, 2023
Dear Aimee,Thank you for choosing to stay with us again and for sharing your feedback. We're thrilled to hear that you enjoyed your second visit and that our clean rooms, fresh towels, and beach boardwalk added to your experience. Our staff is dedicated to providing excellent service, and we're glad to know they made your stay amazing.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Nicole, Assistant manager.

8/10 Good

Eric

Traveled with family
Liked: Staff & service
The beach access was great. The window in bathroom was hard to open. In front of our room had some trash. Overall it was a good beach hotel. I would stay there again.
Stayed 4 nights in Jun 2023
Response from Danielle on Jul 16, 2023
Eric, Thank you for your feedback. We appreciate your positive comments about the beach access and your intention to stay with us again. We apologize for any inconvenience caused by the difficulty with the bathroom window and the presence of trash in front of your room. Your feedback is valuable to us, and we will work to address these issues. We look forward to hosting you again in the future.

10/10 Excellent

Susan

Stayed 3 nights in Jul 2023
Response from Danielle on Jul 31, 2023
Thank you so much for your perfect rating! We're thrilled to know that you had a fantastic experience during your stay with us. If you ever plan to visit our area again, we'd be more than happy to welcome you back for another great experience.

4/10 Poor

Ronald

Disliked: Property conditions & facilities
Needs lots of work. LOTS. Run down would be the best description. They paid a really good photographer to advertise on expedia. Was not what I was expecting. Laminate floor literally peeling up. Trash all over the parking lot. This room is worth about 60-70 bucks per night at the most.
Stayed 1 night in Jul 2023
Response from Danielle on Jul 3, 2023
Ronald, Thank you for sharing your feedback with us. We apologize for not meeting your expectations during your stay. Your comments are valuable to us, and we'll take them into account to make necessary improvements.We hope you'll give us another chance to provide you with a more satisfying experience in the future.

10/10 Excellent

John

Traveled with partner
If you come for 5 star keep looking. Quiet and close to the ocean thats what i wanted.
Stayed 1 night in Jun 2023
Response from Danielle on Jul 1, 2023
John, Thank you for your review and for choosing to stay with us. We're glad to hear that you appreciated the quiet atmosphere and our close proximity to the ocean. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay.

8/10 Good

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need a better walkway to the beach.
Stayed 2 nights in Jun 2023
Response from Danielle on Jun 22, 2023
Thank you for taking the time to provide your feedback. We appreciate your rating and value your comments. We apologize for any inconvenience caused by the walkway to the beach. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our facilities. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

4/10 Poor

Stephanie

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
We booked two nights and only stayed one. While the room was clean, everything in it was bargain basement. The bedding, linens, towels, etc, are all from Walmart or the like and have been overused. The A/C is a window unit cut into the wall and poorly installed and not insulated. It is very noisy. The bathroom looked like it had undergone partial renovation and they gave up halfway through. There is a fridge, though it was not turned on, a microwave, and a cooktop that we did not use. The property overall is still having work done, so there are workers and materials all over. The location is good, but the motel is rundown and sketchy. We did not sleep well and were not comfortable at all so decided to go home early. When I went to the office to check out early, the person at the desk barely looked up and just said ok, no questions, nothing. I am completely baffled by the good reviews of this place. We travel for work and have stayed in six condos and at least seven different hotels in the last year alone. I rely heavily on reviews and listening to other reviews on this place was a huge mistake.
Stayed 2 nights in Jun 2023
Response from Danielle on Jun 18, 2023
Thank you for sharing your feedback. We apologize for the issues you encountered during your stay and that it did not meet your expectations. We were sold out during your stay, which may have contributed to the limited availability of alternative accommodations.We apologize for the quality of the bedding, linens, and towels. We take your comments seriously and will review our inventory to ensure better quality in the future. Additionally, we apologize for the noise from the A/C unit. We are working diligently to address these issues. Regarding the ongoing renovations, we understand that it may have caused some inconvenience during your stay. We appreciate your understanding as we work to improve our property. Thank you for bringing these concerns to our attention. We understand the importance of guest reviews and will continue striving to provide a better experience for our guests in the future.

6/10 Okay

Philipp

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Danielle on Jun 14, 2023
Thank you for your review and rating. We appreciate your feedback and are glad to hear that your overall experience was satisfactory. We value your input and will continue working to improve and provide even better experiences for our guests. If there is anything specific you would like us to address or if you have any additional feedback, please feel free to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience during your next visit.

2/10 Terrible

Vasira

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had a terrible chemical smell that did not go away. The fridge electric socket was exposes, which is a hazard. Window paint was all peeled off. Bathroom door lock was not working. Lots of flies and bugs inside. There was a large dumpster in from of the units. I checked in for and hour and decided to check out after. Told the front desk person my concern. She listen but didn’t offer any remedy.
Stayed 1 night in Jun 2023
Response from Danielle on Jun 13, 2023
Thank you for sharing your feedback with us. We apologize for the smell of the cleaner. As you did bring this to our attention, we apologize for the inability to offer a remedy at the time due to being sold out. We also apologize for any inconvenience caused by the presence of a large dumpster across the property due to ongoing renovations. We appreciate your understanding during this time of improvement to our property. Regarding the other things, this is the first time we are hearing of this and will investigate and execute the appropriate actions.