Ratings based on 1,056 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 8, 2024
Rooms much too small for the price. Expedia said breakfast was included but it wasn’t. For that price I expect at least a cup of coffee.
Comment from Hotel Management
May 9, 2024 by Mike, Hotel Management
Thank you Barbara for taking the time to submit a review about your recent experience with us. I apologize that the room and amenities did not meet your expectations. I am hopeful that you mentioned this to the team and at least gave them the opportunity to address this prior to your low scoring review.
by A verified traveler
Posted May 6, 2024
Great overall experience.
Comment from Hotel Management
May 6, 2024 by Mike, Hotel Management
Thank you Bhawana for taking the time to submit a review about your recent experience with us. We appreciate the 5 out of 5 rating for your stay. Hopefully next time you are in the area, you will consider staying with us again.
by A verified traveler
Posted May 5, 2024
Comment from Hotel Management
May 7, 2024 by Mike, Hotel Management
Thank you Diego for taking the time to submit a review about your recent experience with us. We are pleased that you had a positive stay. Hopefully next time you are in the area, you will stay with us again.
by A verified traveler
Posted May 4, 2024
Always spotlessly clean and staff if wonderful
Comment from Hotel Management
May 4, 2024 by Mike, Hotel Management
Thank you Mary for taking the time to submit a review about your recent experience with us. We are thrilled to read the positive comments that you left. Hopefully you will consider staying with us again next time you have the opportunity to do so.
by A verified traveler
Posted May 3, 2024
Property was very clean and updated, staff was very courteous and convenient
Comment from Hotel Management
May 3, 2024 by Mike, Hotel Management
Thank you Nadine for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had positive interactions with our team! They are truly the ones that make us a 5 out of 5!
by A verified traveler
Posted May 3, 2024
Carpet torn,no where to hang bath towels, channels don't come in on TV, someone charged wine to my room
Comment from Hotel Management
May 3, 2024 by Mike, Hotel Management
Thank you Rosemarie for taking the time to submit a review about your recent experience with us. I would like to apologize for the challenges that you had while you were here. I am hopeful that you let the team know in person, and gave them the opportunity to try to make things right prior to the 2 out of 5 review.
by A verified traveler from Indian Wells
Posted May 3, 2024
My wife and I stay here at least 2x per month for business. Easy check in and easy parking.
Comment from Hotel Management
May 4, 2024 by Mike, Hotel Management
Thank you Arturo for taking the time to submit a review about your recent stay with us. We appreciate both you and your wife's loyalty to our property. Hope to see you both again soon!
by A verified traveler
Posted May 1, 2024
The front death staff was extremely helpful, very friendly. Hotel has an easy to access location. Quite the upscale place I enjoyed it
Comment from Hotel Management
May 2, 2024 by Mike, Hotel Management
Thank you Thomas for taking the time to submit a review about your recent experience with us. We are pleased that you had a positive stay. Hope to welcome you back in the future!
by A verified traveler
Posted Apr 16, 2024
Comment from Hotel Management
May 7, 2024 by Mike, Hotel Management
Thank you Yeshillari for taking the time to submit a review about your recent stay with us. Its great to see the 5 out of 5 score! Hope to welcome you back sooner then later!
by A verified traveler from New York
Posted Apr 13, 2024
Could be more restaurants around within walking distance or hotel restaurant could provide more options
Comment from Hotel Management
Apr 15, 2024 by Mike, Hotel Management
Thank you for taking the time to submit a review about your recent experience with us. We would like to apologize that you did not find some of the good eateries in the area. Hopefully you will consider staying with us again in the future!
