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Overview of SureStay Hotel by Best Western San Diego Pacific Beach

Photo gallery

Featured Image
Outdoor Pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

SureStay Hotel by Best Western San Diego Pacific Beach

2.5 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationMission Bay Park11 min walk
    Popular LocationMission Bay18 min walk
    Popular LocationCrystal Pier10 min drive
    AirportSan Diego, CA (SAN-San Diego Intl.)14 min drive

Choose dates to view prices

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

5/5 guest room rating
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

No guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

5/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

4/5 guest room rating
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

No guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

San Diego

Located in San Diego's Pacific Beach neighborhood, SureStay Hotel by Best Western San Diego Pacific Beach is in the business district and near the boardwalk. The area's natural beauty can be seen at Mission Bay Park and Mission Beach, while SeaWorld and San Diego Zoo are popular area attractions. Hotel Circle and Birch Aquarium are not to be missed. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and rock climbing. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Mission Bay Park - 11 min walk
  • Mission Bay - 18 min walk
  • Pacific Beach Park - 4 min drive
  • Crystal Pier - 10 min drive
  • University of San Diego - 13 min drive

Getting around

  • Old Town Transit Center Station - 6 min drive
  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • AirportSan Diego Intl. Airport (SAN) - 14 min drive

Restaurants

  • In-N-Out Burger — 8 min walk
  • The Menu — 3 min drive
  • Roberto's Taco Shop Clairemont — 4 min drive
View in a map

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

San Diego hotel in Pacific Beach, near Mission Bay Park
Located in San Diego (Pacific Beach) is within a 10-minute drive of Crystal Pier and Mission Beach. This golf motel is 3.5 mi (5.7 km) from Mission Bay Park and 4.9 mi (7.9 km) from University of San Diego. Make yourself at home in one of the 67 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking is wheelchair accessible

Things to do

  • 18 holes of golf

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lever door handles
  • Pool hoist on site
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking
This property charges a general deposit at check-in for cash paying guests only.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay free
1 per room (up to 80 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

Frequently asked questions

Can I cancel my reservation for free at SureStay Hotel by Best Western San Diego Pacific Beach and receive a full refund?
Yes, SureStay Hotel by Best Western San Diego Pacific Beach offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel by Best Western San Diego Pacific Beach cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at SureStay Hotel by Best Western San Diego Pacific Beach?
As of Jan 20, 2021, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Diego Pacific Beach on Feb 16, 2021 start from $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is SureStay Hotel by Best Western San Diego Pacific Beach pet-friendly?
Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 80 lbs per pet.
How much is parking at SureStay Hotel by Best Western San Diego Pacific Beach?
Self parking is free at this property.
What time is check-in at SureStay Hotel by Best Western San Diego Pacific Beach?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at SureStay Hotel by Best Western San Diego Pacific Beach?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary).
Where is SureStay Hotel by Best Western San Diego Pacific Beach located?
Located in Pacific Beach, this golf hotel is 0.5 mi (0.9 km) from Mission Bay Park and within 3 mi (5 km) of Crystal Pier and Mission Beach. La Jolla Cove and SeaWorld are also within 6 mi (10 km).
3.9
Good
Rating 5 - Excellent. 34 out of 73 reviews
5 - Excellent 47%
Rating 4 - Good. 19 out of 73 reviews
4 - Good 26%
Rating 3 - Okay. 7 out of 73 reviews
3 - Okay 10%
Rating 2 - Poor. 7 out of 73 reviews
2 - Poor 10%
Rating 1 - Terrible. 6 out of 73 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was very nice, the front desk jayson was friendly and also gave us ideas of places to eat. Very convenient location.
Stayed 3 nights in Nov 2020

1/5 Terrible

Traveled with group, Business traveler, Traveled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Terrible
The room was absolutely disgusting! It smelled terrible and there were grub addicts everywhere. The room was the size of a shoe box and the pillows were stained and dirty. Smelled as if they disinfected the room after there was a wild drug party in it. I cannot believe that any business can operate like that and rent rooms for this price when the hotels in the area are the same price for much much nicer rooms. The place just needs to be leveled and rebuilt. If I would have known that I was renting a room at a crack den I would have chosen differently. The photos on the website do not match the nastiness of this establishment. It’s just plain gross.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
No peaceful rest and dirty room.
The room was not clean - especially the floors. Walked in my socks and they were grayish black after a couple of minutes. We had spilled some water on the floor and we used a towel, which was filthy with black dirt. The caulking around the tub was black. Toilet seat was broken and kept sliding off. The noise from guest above our room were very noisy at 5:00 am. We could hear their conversation and they stomped their feet - very thin space between ceiling and floor! Not a restful night. There was an unusual odor as well - not pleasant at all.
Stayed 1 night in Oct 2020

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