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Overview of Hotel Del Sol, part of JdV by Hyatt

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  • Room, 1 Queen Bed, Accessible, Poolside (Shower)

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 2 Double Beds

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 Queen Bed, Poolside

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Junior Suite

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
4.1
Very Good
Rating 5 - Excellent. 372 out of 996 reviews
5 - Excellent 37%
Rating 4 - Good. 421 out of 996 reviews
4 - Good 42%
Rating 3 - Okay. 126 out of 996 reviews
3 - Okay 13%
Rating 2 - Poor. 47 out of 996 reviews
2 - Poor 5%
Rating 1 - Terrible. 30 out of 996 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

1/5 Terrible

Stayed 6 nights in Nov 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times in the past and this time was disappointing. Reserved a queen, got two doubles. Front desk staff doesn't take Covid threat seriously via sloppy wearing of mask. This place is not being kept up and in need of a broom in the plaza and dirty stairwells. Our room had lamp w/burned out bulb, sink handle part missing, closet wall had blood/red paint streak. Toilet not cleaned of all feces. And what the heck is a $15 destination tax? No heads up about that. This property was once a gem.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

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