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Overview of JW Marriott San Francisco Union Square

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Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Guest reviews

4.3/5 Excellent
998 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Business Services

Map

What's nearby

Popular LocationSan Francisco Museum of Modern Art12 min walk
Popular LocationMoscone Convention Center15 min walk
RestaurantMason Liquor & Deli1 min walk
RestaurantAkiko's Sushi Bar1 min walk
AirportSan Francisco, CA (SFO-San Francisco Intl.)21 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 360 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, City View

    4.6/5 guest room rating

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, Club Lounge Access

    Room amenities

    • 360 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Studio Suite, 1 King Bed with Sofa bed

    Room amenities

    • 460 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • 360 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, City View

    4.4/5 guest room rating

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Club Room, 2 Queen Beds, Club Lounge Access

    Room amenities

    • 360 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Executive Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 460 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

About this area

San Francisco

Located in San Francisco's Downtown San Francisco neighborhood, JW Marriott San Francisco Union Square is in the city center and near the beach. Lombard Street and Pier 39 are notable landmarks, and some of the area's activities can be experienced at Ferry Building and Berkeley Marina. Looking to enjoy an event or a game? See what's going on at Oracle Park or Cow Palace. Sailing and surfing/boogie boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.

Visit our San Francisco travel guide
Map
Popular Location

What's nearby

  • San Francisco Museum of Modern Art - 12 min walk
  • Moscone Convention Center - 15 min walk
  • Orpheum Theater - 15 min walk
  • Exploratorium - 8 min drive
  • San Francisco City Hall - 9 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco, CA (SFO-San Francisco Intl.) - 25 min drive

Restaurants

  • Level III Restaurant — 1 min walk
  • Level III Bar — 1 min walk
  • Mason Liquor & Deli - 1 min walk
  • Akiko's Sushi Bar - 1 min walk
  • Level III - 1 min walk
Questions about this property?Find answers

About this property

JW Marriott San Francisco Union Square

4-star San Francisco hotel in Downtown San Francisco, walk to SHN Curran Theatre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and a business center. All 344 soundproofed rooms feature WiFi and pillowtop beds. Flat-screen TVs with cable channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
JW Marriott San Francisco Union Square offers 344 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 66 per night
Electric car charging station

Food and drink

1 restaurant
1 bar
Room service available

Things to do

24-hour fitness center

Family friendly

Dry cleaning service
Free cribs/infant beds
Grocery/convenience store
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Farsi
Spanish

Business services

15 meeting rooms
Business center
Conference space (4352 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Free cribs/infant beds
Heating (climate-controlled)
Linens
Pillow menu
Pillow-top mattress

Bathroom

Bathrobes
Bathroom (partially open)
Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

55-inch flat-screen TV
Cable channels
Netflix
Premium channels
Streaming services

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing
Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Up to 25 lbs

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 66 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

Frequently asked questions

Can I cancel my reservation for free at JW Marriott San Francisco Union Square and receive a full refund?
Yes, JW Marriott San Francisco Union Square offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott San Francisco Union Square cancellation policy on our site for more details about any exclusions or requirements.
Is JW Marriott San Francisco Union Square pet-friendly?
Yes, JW Marriott San Francisco Union Square allows pets with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay.
How much is parking at this property?
Valet parking is available for USD 66 per night.
What time is check-in at JW Marriott San Francisco Union Square?
Check-in is from 4 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at 11 AM.
Where is JW Marriott San Francisco Union Square located?
Located in Downtown San Francisco, this hotel is steps from Union Square and SHN Curran Theatre. Westfield San Francisco Centre and Warfield Theater are also within 10 minutes. Powell St & Post St Stop and Powell St & Sutter St Stop are within a 5-minute walk.

Guest reviews

4.3
Excellent
5 - Excellent
560
4 - Good
281
3 - Okay
89
2 - Mediocre
43
1 - Poor
25
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness, staff & service, room comfort

The electrical plug in bathroom didn’t work and the room was so loud. You can hear everything in hallway and on street.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great staff

Comfy hotel, staff were exceptionally helpful. Our in-room wifi was not charged as we are Marriott Bonvoy members, even though we did not book directly. Avoid the Tenderloin area - very intimidating with all the poor homeless people, many of whom are high on drugs. We had a close call....not pleasant.

Stayed 3 nights in Feb 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Feb 2020