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Reviews of Zoetry Casa del Mar Los Cabos - All Inclusive

4.5 out of 5
Zoetry Casa del Mar Los Cabos - All Inclusive
Carretera Transpeninsular KM 19.5, Los Cabos, San José del Cabo, BCS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 109 reviews" "
Rating 8 - Good. 12 out of 109 reviews" "
Rating 6 - Okay. 7 out of 109 reviews" "
Rating 4 - Poor. 3 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thoroughly impressed with our stay here. We have stayed at “better rated”(just on Expedia) properties in Cabo and the Zoëtry was by far better for us. Our top qualities were heated pools and a hot tub (we always go early in the year and it can still be chilly so this was incredible!). We loved the activities offered and made it so nice to just stay on the resort. They have two onsite restaurants and this is limited considering other resorts have 4-6, however, the variety and changing of menus each night was phenomenal. I had such a unique selection and after 6 days I still hadn’t had everything they have to offer! Also the quality and presentation of food was amazing. Service from all the staff was fantastic, they were prompt and made sure all of our needs were catered to immediately.
Response from Social Media Coordinator & e-Concierge on Apr 15, 2024
Dear Emily,Thank you for your amazing review of your recent stay at Zoëtry Casa del Mar Los Cabos. We are thrilled to hear that you had a fantastic experience with us. From our friendly staff to our outstanding food offerings, we are delighted that you found our resort top-notch. We appreciate your kind words and look forward to welcoming you back soon for another exceptional stay.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second staying here and I’m a huge fan, the service is always excellent, the accommodations are great, the pools and view of the ocean are mesmerizing. For an, “all-inclusive” the food and drinks are on point. The staff is friendly and the people who stay they always seem to be super friendly as well. It’s not a crazy spring break type of vibe if you’re looking for that, but I’m not, I prefer some R&R in the sun and enjoy that aspect of a smaller boutique hotel. My only slight knock is that the WiFi in some locations can be hit or miss, but I’m on vacation, so it’s not a career ender.
Stayed 4 nights in Apr 2024
Response from Social Media Coordinator & e-Concierge on Apr 13, 2024
Dear Maximilian,It has been an honor to welcome you to Zoëtry Casa del Mar Los Cabos. Thank you for sharing your positive experience with us. We are very happy to know we could exceed your high expectations and that you were especially pleased with the excellent service provided by our professional team. On behalf of our team, we hope to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Annie Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manicured property with the most friendly staff. Beautiful views. Clean rooms. We had a wonderful stay!
Stayed 4 nights in Mar 2024
Response from Social Media Coordinator & e-Concierge on Apr 9, 2024
Dear Annie Christine,Thank you for your stay at Zoëtry Casa del Mar Los Cabos. We are delighted that we exceeded your expectations. Our teams were helpful and pleasant, ensuring a seamless experience. We're honored to have contributed to your incredible Cabo getaway. We hope to welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Justin S, GRESHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was AMAZING! Epic weeklong stay. Highly recoommended
Stayed 5 nights in Jan 2024
Response from Social Media Coordinator & e-Concierge on Apr 9, 2024
Dear Thank you for choosing Zoëtry Casa del Mar Los Cabos for your stay and for the kind words about your experience.We look forward to welcoming you back for more magical moments!kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Christina

Stayed 6 nights in Mar 2024
Response from Social Media Coordinator & e-Concierge on Apr 29, 2024
Appreciable Guest,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

8/10 Good

David, Enfield

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Absolutely gorgeous and beautiful location.
Stayed 6 nights in Mar 2024
Response from Social Media Coordinator & e-Concierge on Apr 1, 2024
Hello David,Thank you for your feedback.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Would definitely recommend
Stayed 7 nights in Mar 2024
Response from Social Media Coordinator & e-Concierge on Mar 25, 2024
Dear Jeremy,Thank you so much for your recommendation of the Resort, we would be glad to welcome you again very soon!Kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 6 nights in Mar 2024
Response from Social Media Coordinator & e-Concierge on Apr 10, 2024
Dear,Thank you for sharing your vacation rating experience.We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Kind regards,Social Media Coordinator & e-Concierge

10/10 Excellent

Eliran, Roseburg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax! We will definitely go back there soon !
Stayed 4 nights in Mar 2024
Response from Social Media Coordinator & e-Concierge on Mar 19, 2024
Dear Eliran,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Social Media Coordinator & e-Concierge on Mar 21, 2024
Dear Samuel,Thank you for taking the time to share your rating of your stay with us.We hope you allow us the opportunity to provide you with another memorable experience such as this one.Sunny regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique…ish feeling
Stayed 5 nights in Feb 2024
Response from Social Media Coordinator & e-Concierge on Feb 28, 2024
Dear Leonard,We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Mark Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The staff were so kind and helpful and spoiled us. They were the best part and of our stay ,which when you consider the room, fabulous property, views and food that says a lot!!!
Stayed 2 nights in Feb 2024
Response from Social Media Coordinator & e-Concierge on Feb 28, 2024
Dear Mark Lawrence,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

6/10 Okay

Felipe

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Bad food, disorganized food orders, really mediocre on the food and restaurant service
Stayed 6 nights in Feb 2024
Response from Social Media Coordinator & e-Concierge on Feb 26, 2024
Dear Felipe,We want to start by thanking you for allowing us to be part of your vacation and for taking the time to share your opinion about your experience.It is with great sadness that we learn of an overall disappointing experience, we sincerely regret that we did not fulfill your expectations during your visit. However, we value our guests’ opinions since they let us know how you perceive our resort, clearly show us what we need to maintain, and show us those areas where we still need to keep improving.Despite these inconveniences, we hope to have the opportunity to welcome you back soon and make a difference in your stay.Cordially,Social Media Coordinator & e-Concierge

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this lovely property on a medical trip with my youngest son 27 who was my medical chaperone… we enjoyed this beautiful special property together … the food was wonderful, the ambience was beautiful. The ocean was spectacular and the staff couldn’t be more lovely We especially loved our room service every morning. The warmest welcome was every time we saw the concierge or front desk people when they saw us in the lobby they would say ‘Welcome Home’ !!!
Stayed 4 nights in Dec 2023
Response from Social Media Coordinator & e-Concierge on Jan 23, 2024
Dear Stephanie,It has been an honor to welcome you to Zoëtry Casa del Mar Los Cabos. Thank you for sharing your positive experience with us. We are very happy to know we were able to exceed your high expectations and that you were especially pleased with the excellent service provided by our professional team. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Robert

Stayed 3 nights in Jan 2024
Response from Social Media Coordinator & e-Concierge on Jan 23, 2024
Dear Robert,We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Braeden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Didn’t feel like a VIP when it came to our $200 resort fee credit. Made it very difficult to use and I didn’t use it. Which is sad
Stayed 4 nights in Jan 2024
Response from Social Media Coordinator & e-Concierge on Jan 20, 2024
Dear Braeden,We would like to thank you for taking the time to share your sincere comments regarding your stay with us. It has been our pleasure to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. We can assure you we will consider your suggestions and share them with the corresponding department. Therefore, we sincerely hope to have the opportunity to welcome you back to our resort, your home away from home. Kind Regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Maggie

Stayed 4 nights in Dec 2023
Response from Social Media Coordinator & e-Concierge on Jan 10, 2024
Thank you Maggie.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Social Media Coordinator & e-Concierge on Jan 5, 2024
Thank you

10/10 Excellent

DONALD, Monroe

Stayed 2 nights in Dec 2023
Response from Social Media Coordinator & e-Concierge on Jan 2, 2024
Appreciable Donald,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great if you are looking for a quiet time. It feels very boutique compared to the oher massive resorts in Cabo which is exactly what I wanted. It's ideal to go with a partner or a friend, or if you go alone, understand there won't be much socializing as it is super quiet. I really enjoyed it. Very peaceful. The staff is very friendly and attentive. If you like to swim in the ocean, this property is great because in most of the beaches in Cabo you can't get into the water but this propertu is a 10min walking distance from the Hilton Beach (which you can swim) and a 5 min Uber ride from Chileno, Santa Maria, and Palmilla, which you can also swim. Otherwise the pools in the property are really nice. Overall I would recommend and go back.
Stayed 6 nights in Dec 2023
Response from Social Media Coordinator & e-Concierge on Dec 18, 2023
Dear Carlos ,Thank you for choosing Zoëtry Casa del Mar Los Cabos for your getaway. We are happy you had a great experience and thoroughly enjoyed the relaxing atmosphere, genuine service, and the property's beauty. Our resort is truly an exceptional place to visit for a vacation with so many wonderful offerings and colleagues to take care of our guests. We look forward to welcoming you back soon for more lasting memories.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Social Media Coordinator & e-Concierge on Feb 6, 2024
Appreciable Stephen,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Nelofar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a beautiful place to stay at I’m glad it’s not too crowded. It was very clean. Great staff, good food we loved it and will come back.
Stayed 4 nights in Nov 2023
Response from Social Media Coordinator & e-Concierge on Dec 9, 2023
Dear Nelofar,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

8/10 Good

gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous view of the ocean ! Very welcoming staff and always happy to help. Arrival gifts of fruits candies and bottle of mezcal was very nice. The beach was beautiful and nice to walk along. The only downside side was the quality of the food which could use huge improvements. All meals were mediocre at best.
Stayed 7 nights in Nov 2023
Response from Social Media Coordinator & e-Concierge on Dec 9, 2023
Dear gordon, We are very pleased to know that you have enjoyed the service provided. Therefore, we would like to mention how much we appreciate the time that you have taken to share your experience, let us assure you that your feedback is essential and that we will consider your comments since our mission is to offer the best quality service to our guests.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional property with excellent service. Everything was well appointed and staff are so professional and lovely. We will be back!
Stayed 3 nights in Nov 2023
Response from Social Media Coordinator & e-Concierge on Nov 28, 2023
Dear Michelle,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Ernst

Stayed 7 nights in Nov 2023
Response from Social Media Coordinator & e-Concierge on Dec 9, 2023
Dear Ernst,Thank you for sharing your vacation rating experience of Zoëtry Casa del Mar Los Cabos.We hope we can welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

William

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place with good food
Stayed 3 nights in Nov 2023
Response from Social Media Coordinator & e-Concierge on Nov 15, 2023
Dear William.We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Zoetry is such an amazing property and probably the best all inclusive we have ever been to. We went for our 10 year wedding anniversary and actually got married there 10 years ago. The hotel is just as nice now as it was then. Highly recommend!
Stayed 3 nights in Nov 2023
Response from Social Media Coordinator & e-Concierge on Nov 13, 2023
Dear Heather,Thank you for your feedback and for giving us the privilege of being part of your anniversary. Reviews like these are the best reward for our team, we are glad to know we achieved our goal of making this anniversary remain in your memories. We will gladly extend your compliments to the rest of the team.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Warm regardsDiana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and a beautiful property. Great food and drinks poolside. It's a small property, so much quieter than the bigger resorts.
Stayed 4 nights in Nov 2023
Response from Social Media Coordinator & e-Concierge on Nov 6, 2023
Dear Laura,Thank you for taking the time to leave your kind words and observations following your recent stay with us at Zoëtry Casa del Mar Los Cabos. It’s a pleasure reading that you have had an excellent experience and have enjoyed all the details we take pride in offering our guests.We would certainly be glad to have you back for another wonderful stay.Cordially yours!Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Kristina, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Social Media Coordinator & e-Concierge on Nov 1, 2023
Appreciable,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing you with another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

David Christopher Fernandez

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing peaceful and beautiful! The staff makes you feel like royalty. We had a couple of problems with our hot tub and then in room pool not working but they were able to fix the problem. Food is amazing though I do wish there was a little more variety. The beach is not swimmable but it is so beautiful and there are no crowds. They will serve you right on the beach. The pools are wonderful. The hotel and property are extremely safe and clean. Dont go here if you want a party or to be noisy or have kids. This is a place for adults that want to enjoy drinking quietly by the pool
Stayed 4 nights in Oct 2023
Response from Social Media Coordinator & e-Concierge on Oct 31, 2023
Dear David Christopher Fernandez ,We would like to thank you for selecting Zoëtry Casa del Mar Los Cabos as your host on your recent gateway to this extraordinary destination. It was a pleasure hosting you.We are happy to read that you enjoyed your stay and were satisfied with our service. We have strived to deliver the most memorable experience to our valued guests. Furthermore, we highly appreciate your feedback, which gives our future guests a great point of reference. Please be assured that we have shared all your kind remarks with our team.Thank you very much for your recommendation, we look forward to having the pleasure of welcoming you back home soon.Kind regards, Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the view and the anesthetics of the property. The staff was really helpful and catered to our needs. We did have a few issues with the room we were given. The screen on the patio was missing, the toilet paper holder was hanging and our phone did not work. But like I said the staff handled it for us. Kevin upgraded the room for us with an even better view of the ocean. The food could have been better maybe more authentic. I just wanted a taco and was not able to get one because they didn't have them. I would visit again.
Stayed 4 nights in Oct 2023
Response from Social Media Coordinator & e-Concierge on Oct 18, 2023
Dear Karla, We are very pleased to know that you have enjoyed the service provided. Therefore, we would like to mention how much we appreciate the time that you have taken to share your experience, let us assure you that your feedback is very important and that we will take your comments into consideration since our mission is to offer the best quality service to our guests.We hope to have the opportunity to welcome you back.Kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

MERCEDES

Stayed 3 nights in Oct 2023
Response from Social Media Coordinator & e-Concierge on Nov 6, 2023
Appreciable Mercedes,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing you with another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The quality of room service food was not good, wished the pool bar was not under construction and for the pool to be cooler. Otherwise: loved everything else. The sunset cruise excursion ended disappointingly.
Stayed 4 nights in Sep 2023
Response from Social Media Coordinator & e-Concierge on Sep 22, 2023
Dear Steven,We appreciate you have taken the time to write a review about your stay with us.Regarding your comments, we regret to know that you had some unexpected circumstances that do not represent our brand standards.Please be certain that we have taken your feedback seriously and we will work in our opportunity areas to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Cordially,Social Media Coordinator & e-Concierge

10/10 Excellent

Deborah Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. Clean facility and helpful staff. We would go again.
Stayed 3 nights in Aug 2023
Response from Social Media Coordinator & e-Concierge on Sep 4, 2023
Dear Deborah Elaine,Thank you for staying at Zoëtry Casa del Mar Los Cabos and sharing your kind sentiments. We are pleased that the team extended excellent customer service with a smile. We appreciate your recommendations, and we look forward to hosting you again at our wellness haven.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frim the time that we arrived until we departed our 5 day stay was short of amazing. The staff was very attentive and friendly. Our pool waiter made sure he knew our names and needs. Housekeeping kept our room crystal clean. The food in the Saltwater Restaurant was amazing. We had dinner on the beach and there are no words that can describe that experience other than spectacular....we had lobster that melted in our mouths. The bellmen made sure you felt welcomed at all times. I appreciate the front desk staffer for suggesting an upgrade. I love Zoetry.
Stayed 5 nights in Aug 2023
Response from Social Media Coordinator & e-Concierge on Sep 4, 2023
Dear Linda,We are delighted to know that you had an enjoyable stay. Thank you for the kind words about Zoëtry Casa del Mar Los Cabos and the service provided.Our colleagues are certainly known as genuinely caring and focused on making our guests happy and ensuring that all our guests leave with beautiful vacation memories.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Nathan

Stayed 2 nights in Aug 2023
Response from Social Media Coordinator & e-Concierge on Sep 18, 2023
Dear Nathan.It has been our pleasure to host you and offer you a very warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We hope to have the opportunity to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and private.
Stayed 7 nights in Aug 2023
Response from Social Media Coordinator & e-Concierge on Aug 28, 2023
Dear Pamela,Thank you for sharing your vacation rating experience of Zoëtry Casa del Mar Los Cabos.We hope we can welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Mike, Ontario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Cabo for an anniversary getaway. First time staying at Zoetry and definitely will come back. Javier at concierge made our trip more romantic by decorating our room. Booked all inclusive option and all food and service was excellent. Thank you for making our trip special!!!
Stayed 2 nights in Aug 2023
Response from Social Media Coordinator & e-Concierge on Aug 23, 2023
Dear Mike,Thank you for your feedback and for giving us the privilege of being part of your anniversary. Reviews like these are the best reward for our team, we are glad to know we achieved our goal of making this anniversary remain in your memories. We will gladly extend your compliments to the rest of the team.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Warm regardsDiana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I just returned from a 3-day 2-night stay at Zoetry, and let me tell you that this place is beautiful. From the moment you walk in and look around, there is something so magical about Zoetry. The staff are so courteous, and attentive to your every need. Our beach front room was gorgeous, with a beautiful bathroom with double sinks, a separate shower, water closet, and a very nice tub. Our room came with a stocked fridge that included water, soft drinks, juices, and some alcohol, as well as separate wine fridge with couple of bottles, as this is an all inclusive resort. The one negative that I had, and this might just be a personal thing, is that the bed and pillows were just too soft. So much so that my sleep for both nights wasn't the best. We did not take advantage of many of the services only because of pricing. For example, a massage was over $200 US dollars, not including tip. El Arroyo, the restaurant by the main entrance is decent. The two mornings we had breakfast there the food was good for breakfast. I would highly recommend asking for some bread from the bread basket, which comes to you nice and warm, as I believe it is baked on site. We also had lunch one afternoon at the bar/restaurant by the pool, and that food was pretty good as well. I would recommend the "build you own ceviche," which comes with chips. The chicken fajita tacos were quite yummy too. All the wait staff were attentive, courteous, and so hard working.
Stayed 2 nights in Jul 2023
Response from Social Media Coordinator & e-Concierge on Aug 1, 2023
Dear Jorge,We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you have enjoyed your holiday is for us the best confirmation that we are working in the right direction. We are glad that you have enjoyed the service provided by our colleagues.Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guests. We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Alaina

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Social Media Coordinator & e-Concierge on Aug 1, 2023
Greetings Alaina,The team at Zoëtry Casa del Mar Los Cabos expresses sincere gratitude for your Ranking regarding your recent experience.We eagerly anticipate the opportunity to welcome you back home!Sunny regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Social Media Coordinator & e-Concierge on Aug 21, 2023
Appreciable Ashley,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing you with another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Kenneth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, staff, food and all around experience! Would recommend to anyone looking for a relaxing experience!
Stayed 3 nights in Jul 2023
Response from Social Media Coordinator & e-Concierge on Sep 1, 2023
Dear Kenneth, Thank you for staying at Zoëtry Casa del Mar Los Cabos and sharing your kind sentiments. We are pleased that the team extended excellent customer service with a smile. We appreciate your recommendations, and we look forward to hosting you again at our wellness haven.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Social Media Coordinator & e-Concierge on Jul 31, 2023
Appreciable,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing you with another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Tim Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and the staff was incredible.
Stayed 4 nights in Jul 2023
Response from Social Media Coordinator & e-Concierge on Jul 25, 2023
Dear Tim Rene,Thank you for taking the time to share your insight about your recent stay with us. We are pleased that we were able to meet your expectations throughout your vacation. Our staff are one of the most valuable assets and we are proud that they extended the unparalleled service that we are known for. Thank you once again for sharing your feedback and we wish to welcome you back home soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Tracy Beeman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and intimate with super friendly and helpful staff. Beautiful grounds and very comfortable rooms (including the bed and pillows, which are important to us).
Stayed 3 nights in Jul 2023
Response from Social Media Coordinator & e-Concierge on Jul 22, 2023
Dear Tracy Beeman,Thank you for taking the time to share your comments with our Expedia community. It was a pleasure being your host during your recent gateway. Your comments motivate us to keep providing our guests with the top-quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not-too-distant future.Regards, Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2023
Response from Social Media Coordinator & e-Concierge on Aug 8, 2023
Appreciable Jennifer,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing you with another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Bruce Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and quiet; room amenities
Stayed 4 nights in Jul 2023
Response from Social Media Coordinator & e-Concierge on Jul 19, 2023
Dear Bruce Mitchell Thank you for sharing this excellent review about your experience at Zoëtry Casa del Mar Los Cabos!We are glad to read your recent stay was a great experience, thank you for staying with us.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.SincerelyDiana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Sancho Van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a perfect spot for a quiet, romantic trip with great service and never too busy or restaurants being full, etc.
Stayed 3 nights in Jul 2023
Response from Social Media Coordinator & e-Concierge on Jul 6, 2023
Dear Sancho Van,It has been an honor to welcome you to Zoëtry Casa del Mar Los Cabos. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with the excellent service provided by our professional team. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Estanislao

Traveled with family
Liked: Cleanliness, staff & service
The staff was very helpful, friendly, the amenities are fabulous, the location is perfect and the rooms are like apartments, we will love to come back, I took my wife for our 35th wedding anniversary and she loved it,”thank you to all the staff, but specially to Diego he’s a server in the main restaurant. (Great customer service)
Stayed 4 nights in Jun 2023
Response from Social Media Coordinator & e-Concierge on Jul 1, 2023
Dear Estanislao,Thank you for your feedback and for giving us the privilege of being part of your anniversary. Reviews like these are the best reward for our team, we are glad to know we achieved our goal of making this anniversary remain in your memories. We will gladly extend your compliments to the rest of the team.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Warm regardsDiana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Zoetry Casa Del cabo was beautiful and the staff was amazing from the moment we arrived. The food was delicious. We are happy that we spent our 25 yr. Anniversary there.
Stayed 4 nights in Jun 2023
Response from Social Media Coordinator & e-Concierge on Jun 26, 2023
Dear Guillermo,Thank you for your feedback and for giving us the privilege of being part of your anniversary. Reviews like these are the best reward for our team, we are glad to know we achieved our goal of making this anniversary remain in your memories. We will gladly extend your compliments to the rest of the team.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Warm regardsDiana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos