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Overview of SureStayPlus Hotel by Best Western San Jose Central City

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Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSan Jose Museum of Quilts and Textiles5 min drive
    Popular LocationKelley Park5 min drive
    Popular LocationHappy Hollow Park and Zoo6 min drive
    AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)13 min drive
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  • Suite, 1 Queen Bed, Non Smoking, Jetted Tub

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Queen Bed, Non Smoking, Jetted Tub
  • Executive Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsExecutive Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, 1 King Bed, Accessible, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Balcony, Pool View

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Balcony, Pool View
  • Executive Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 Queen Bed, Accessible, Jetted Tub

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Queen Bed, Accessible, Jetted Tub

About this area

San Jose

Located in San Jose's South San Jose neighborhood, SureStayPlus Hotel by Best Western San Jose Central City is in the city center. San Jose Civic Auditorium and San Jose Center for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. Check out an event or a game at SAP Center at San Jose, and consider making time for Santa Clara County Fairgrounds, a top attraction not to be missed.
Visit our San Jose travel guide
Popular Location

What's nearby

  • San Jose Museum of Quilts and Textiles - 5 min drive
  • Kelley Park - 5 min drive
  • Happy Hollow Park and Zoo - 6 min drive
  • Children's Discovery Museum - 9 min drive
  • San Jose Convention Center - 10 min drive

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • AirportNorman Y. Mineta San Jose Intl. Airport (SJC) - 13 min drive

Restaurants

  • Just Breakfast — 9 min walk
  • City Diner — 12 min walk
  • Chick-fil-A — 12 min walk
  • Panera Bread — 14 min walk
  • Famous Dave's BBQ — 17 min walk

About this property

SureStayPlus Hotel by Best Western San Jose Central City

San Jose hotel in South San Jose, near Santa Clara County Fairgrounds
Coffee/tea in a common area, a business center, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite. All 57 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts like Egyptian cotton sheets and pillow menus. Other amenities available to guests include sitting areas, refrigerators, and microwaves. Housekeeping is available once per stay.
SureStayPlus Hotel by Best Western San Jose Central City offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This San Jose hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Heating (climate-controlled)
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 01 2020 to December 31 2020 (dates subject to change):
  • Breakfast
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool
The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose
Hotel San Jose South
Holiday Inn Express San Jose Central City
SureStayPlus Hotel by Best Western San Jose Central City Hotel

Frequently asked questions

Can I cancel my reservation for free at SureStayPlus Hotel by Best Western San Jose Central City and receive a full refund?
Yes, SureStayPlus Hotel by Best Western San Jose Central City offers free cancellation on select room rates, because flexibility matters! Please refer to SureStayPlus Hotel by Best Western San Jose Central City cancellation policy on our site for more details about any exclusions or requirements.
Is SureStayPlus Hotel by Best Western San Jose Central City pet-friendly?
No, pets are not allowed at this property.
How much is parking at SureStayPlus Hotel by Best Western San Jose Central City?
Self parking is free at this property.
What time is check-in at SureStayPlus Hotel by Best Western San Jose Central City?
Check-in is from 3:00 PM - anytime.
What time is check-out at SureStayPlus Hotel by Best Western San Jose Central City?
Check-out is at noon.
Where is SureStayPlus Hotel by Best Western San Jose Central City located?
Located in South San Jose, this hotel is 0.8 mi (1.2 km) from Santa Clara County Fairgrounds and 2.6 mi (4.1 km) from Happy Hollow Park and Zoo. History Park and Electric Light Tower are also within 3 mi (5 km). Capitol Station (Caltrain) is 21 minutes by foot.
4.0
Very Good
5 - Excellent
155
4 - Good
119
3 - Okay
69
2 - Poor
25
1 - Terrible
17

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Traveled with family
Sad face IconDisliked: Staff & service, amenities
Check in at just over 3 PM. Staff was busy behind the Plastic partition, he did not even acknowledge our presence for at least 5 minutes. Then he looked and said wait. He went out few minutes and then came back. Then he checked in for us. Not a very friendly guy... on a not so busy day... Will think twice before staying in this hotel. No breakfast ... at all...
Stayed 1 night in Sep 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
rooms clean. Hard to find parking while construction going on. Don't like the $50.00 security deposit charge. Takes 10 days to get a refund
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to see the work on the new place is going well, thx nice rooms and close to Walmart and Target thx Joe
Stayed 3 nights in Sep 2020

3/5 Okay

Business traveler, Traveled with partner
Parking was extremely hard and I had no idea they were under construction
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Good breakfast could be better. I understand that they got a small dining room and since covid-19 they hand out a bag breakfast with a danish a little bowl of cereal a little milk and a juice.
Stayed 1 night in Sep 2020

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