Panoramic Room | Terrace/patio
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Reviews of Casa Mandarina

3 out of 5
Casa Mandarina
Carretera S/N, Santa María Tonameca, OAX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 25 reviews" "
Rating 8 - Good. 5 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place it’s amazing, the staff incredible, friendly, kind and attentive to your needs. I am very please!
Stayed 3 nights in Apr 2024
Response from Casa Mandarina on Apr 8, 2024
Muchas gracias sr. Marco ; nos alegra que haya disfrutado su estadía, nos seguiremos esforzando para seguir brindándoles un mejor servicio.Saludos

10/10 Excellent

ALONSO MUNOZ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel might be a little small, but is perfectly located. The food is great and the staff were very friendly. My room was comfortable and the air conditioning works great ( to me that and the cleanliness are a must). The ocean is right outside the rooms. The small bay where is located has great waves for adults and kids. I love the place
Stayed 2 nights in Apr 2024
Response from Casa Mandarina on Apr 6, 2024
Muchas gracias esperamos su regresoSaludos

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a small, family run hotel right on the beach, you’re in luck! We were warmly welcomed by the very friendly manger of the hotel who had a special surprise for us in our room because I mentioned it was our 30th anniversary. Such a sweet touch! We fell asleep to the sound of the pounding waves, which was lovely. Breakfast in the morning is fruit with yogurt and muesli, coffee and for me Huevos Rancheros. The food was excellent, and although the service could be a little pokey at times, the staff were very friendly and helpful. Tips: As you face the beach, walk to the right to the Playa Bebe for tranquil swimming out of the surf. I would highly recommend this place for a small hotel experience. Their kitchen closes at 530pm, but there are plenty of excellent restaurants nearby!
Stayed 7 nights in Jan 2024
Response from Casa Mandarina on Jan 12, 2024
Siempre es lindo recibir a huéspedes como ustedes, esperamos verlos pronto nuevamente.saludos

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Casa Mandarina on Jan 29, 2024
Siempre es un placer recibirlos

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2023
Response from Casa mandarina on Nov 24, 2023
Esperamos que haya disfrutado su estancia

4/10 Poor

Luis

Traveled with group
Liked: Cleanliness
The location said Mazunte, but in reality it was located in San Agustinillo... we had to call and get the right address. The hotel information said check in at 9am, we arrived at 10:30 am and there was no staff when we checked in, only 1 waiter and an lady who apparentlywas the boss, but they didnt know about our reservation they kept on insisting us on a rate of $2,800 pesos per night and only stoped until we showed our Expedia confirmation. Apparently the "hotel" staff didn't come in until 1pm, so we couldn't pay our stay upfront like we planned... When we were taken to our room they didn't give us a key, we had to ask for it and they had to go and "find it". The waiter cameback with a bunch of keys and tried them on our room door to see which one worked... There was no TV in the room Our resevation included breakfast, but on the first morning, we went down at 8am and there was no one in the hotel/restaurant but us... so we just went somewhere else to have breakfast since we had our day already planned. On our second day we decided to wait until 10am when there was actually some staff, to go and have breakfast...
Stayed 2 nights in May 2023

10/10 Excellent

Carlos

Stayed 3 nights in Mar 2024
Response from Casa Mandarina on Apr 30, 2024
Fue un gusto hospedarlos Saludos

10/10 Excellent

Alexandre

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach. Staff is super friendly. Food and cocktails are awesome. Just perfect
Stayed 2 nights in Mar 2024
Response from Casa Mandarina on Mar 8, 2024
Sra. Alexandre es un placer saber que la pasaron super durante su estadía esperamos su regreso.Saludos

10/10 Excellent

Daniela Rivera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SIMPLEMENTE ME ENCANTO. VOLVEREMOS
Stayed 2 nights in Feb 2024
Response from Casa Mandarina on Mar 4, 2024
Es un gusto haberlos hospedado esperamos su regreso Saludos

10/10 Excellent

Benito

Stayed 1 night in Feb 2024
Response from Casa Mandarina on Mar 22, 2024
Fue un placer haberlos hospedado

6/10 Okay

MARIA

Traveled with family
Liked: Staff & service
Camino hacia el área comercial muy sólo y sin iluminación. Poco personal en el hotel.
Stayed 4 nights in Feb 2024
Response from Casa Mandarina on Feb 12, 2024
Sra. María tomaremos en cuenta sus observaciones para la mejora de nuestros servicios.Gracias por haberse hospedado con nosotros.

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa mandarina espectacular ✨
Casa mandarina tiene una ubicación genial, es para descansar y la vista de la habitación es maravillosa, sin duda regresaré ✨🙏
Stayed 2 nights in Feb 2024
Response from Casa Mandarina on Feb 7, 2024
Esperamos su pronto regreso fue un placer atenderlos

10/10 Excellent

RAUL

Stayed 2 nights in Feb 2024
Response from Casa Mandarina on Feb 7, 2024
Es un placer recibirlos

8/10 Good

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Jan 2024
Response from Casa Mandarina on Feb 1, 2024
Fue un placer atenderlos

10/10 Excellent

Sergio Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño pero con lo necesario. Agradable, limpio, seguro, lo necesario para disfrutar la playa que esta enfrente.
Stayed 3 nights in Jan 2024
Response from Casa mandarina on Jan 18, 2024
Siempre es un placer recibir huéspedes tan lindos como ustedes,Esperamos su regreso

8/10 Good

Yatzil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general fue una estancia agradable, solo mejoraría la atención del personal.
Stayed 4 nights in Jan 2024
Response from Casa Mandarina on Jan 9, 2024
Gracias, tomaremos en cuenta su comentario para mejorar nuestro servicio.

10/10 Excellent

Gala

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso, bonitas habitaciones limpias amplias y con unas vistas a la playa increíbles! El personal es educado y atento, la playa es de las mejores de la zona. Volveremos! Lo recomiendo mucho!
Stayed 3 nights in Jan 2024
Response from Casa Mandarina on Jan 9, 2024
Fue un placer tenerlas con nosotros

8/10 Good

karina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Casa mandarina on Dec 12, 2023
Hola Srita. Karina para nosotros es un gusto recibirla esperamos vuelva pronto. saludos

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar en dónde está el hotel es precioso. Las habitaciones muy lindas, cómodas y con una vista espectacular al mar. Se duerme delicioso escuchando al mar. Los alimentos del restaurante buenísimos y deliciosos. El personal muy amable, te sientes como en tu casa. Sólo los camastros están muy incómodos. Los cojines que les ponen, están delgados y feos. Hay algo de basura en la playa, en los costados del hotel, que deben de limpiar tanto por el aspecto que da pero sobretodo por el cuidado del medio ambiente. Sin duda, regresaremos.
Stayed 3 nights in Aug 2023
Response from Casa mandarina on Aug 26, 2023
Un gusto haberlos hospedado, es agradable saber que hayan disfrutado su estancia, tomaremos en cuenta sus observaciones.Saludos

10/10 Excellent

ESTEBAN DE ICAZA DEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa las habitaciones con vista a Bahia San Agustinillo, excelente cocina y muy buena atencion del personal
Stayed 3 nights in Jul 2023
Response from Casa mandarina on Aug 7, 2023
Fue un placer atenderlos esperamos su pronto regreso

8/10 Good

Ana frine Espin

Stayed 1 night in Aug 2023