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Reviews of htop Royal Sun Suites

4.5 out of 5
htop Royal Sun Suites
Carrer de la Marina, 1, Santa Susanna

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 106 reviews" "
Rating 8 - Good. 47 out of 106 reviews" "
Rating 6 - Okay. 15 out of 106 reviews" "
Rating 4 - Poor. 9 out of 106 reviews" "
Rating 2 - Terrible. 10 out of 106 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

HAROUTIOUN

Stayed 2 nights in Aug 2023

6/10 Okay

Florin

Traveled with family
Great location, close to dining, beach and shopping. Terrible parking.
Stayed 4 nights in Aug 2023

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late at night. The check in went very well. The gentleman on reception spoke both very good Spanish and English to accommodate both myself and my partner. The bar was open until 0100hrs so we were able to relax and unwind for 1 hour before going to our room. A great stay.
Stayed 1 night in Jun 2023

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel about 40 min from Barcelona but the views are worth the drive.
Stayed 2 nights in Jun 2019

8/10 Good

MARK

Liked: Cleanliness, staff & service, room comfort
Good value, but not 4 Star
Average property, but good value for money. Not as 4 Star as other 4 Stars in the area, but you get what you pay for. Rooms fine but somewhat past their best, food good enough, but not again not 4 Star. Ambiance a bit flat and a bit low key. A bit noisy on the street side, with bars active till around 3am, so ask for a non street side room.
Stayed 2 nights in May 2019

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
colin
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good value - ideal for families
Food ok, staff helpful. Enjoyed having the space the suites gives. Location fine for beach, shops, station. Only reason for not recommending is that the soundproofing needs improving. The very loud music from the Alabama hotel does not stop till midnight - this would be the only think that would stop us returning.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a vacation stay.
Great place. Price is in accordance to amenities offered. Nothing extra fancy. Has options for breakfasts, lunches and dinners. Food is good, relatively inexpensive (compare to other restaurants in the area). Close to the bars and restaurants, hence noise until 3am - but that is understandable, place is located in vacation zone, everyone comes there to have fun. WiFi is not included, need to pay extra. Has either hourly, daily or weekly rates. Hotel staff is very attentive and helpful. Overall good mark for a family vacation place to stay.
Stayed 14 nights in Jul 2018

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time, staff very helpful and friendly
Stayed 6 nights in Jul 2018

4/10 Poor

Janet

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Never again !
The rooms very comfortable and clean decent towels and bedding and the area is great for a couple of days BUT the rest of the hotel is Dreadful !!!!!!!!! Food cold very 3 star boring awful restaurant in the basement it's like a prison ! The all inclusive is awful TERRIBLE PLACE !!!!!

4/10 Poor

bob , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beach is nice but quite a walk as if like myself
getting to hotel was a nightmare had to get a bus which should be ok if the BUS had a number on it or were its going and when we did get dropped off no way of knowing were to go but the worse thing was coming back no one could tell us were to pick up the bus even E MAIL bus companies still no joy had to get a taxi was told that it would be 98 euro ok had to pay but when we got to airport was told it was 120 euro tried to argue but no joy will we be going back don't think so Expedia was no help at all just had my money and then good bye was told at time of booking that we would get a link to were we could get a bus or taxi we are still waiting over all whish we never went

8/10 Good

Linda H

Liked: Cleanliness, staff & service, room comfort
Excellent value
We were booked into the Royal Sun Suites but because the season hasn't started properly we only stayed there two nights before we were transferred to the Royal Sun hotel across the strip. This was fine as the location was right on the beach and the pools were better than the suites. However room quality and food was superior in the Suites. I would recommend both though and the all inclusive is worth it if you plan to eat at the hotel and drink there. Don't expect much from the food though. The staff were amazing and great fun.

2/10 Terrible

aly, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a terrible experience
£20 deposit to use a towel at the pool,food was inedible , chips were fried numerous times and no all inclusive on last day even though flights were at 10pm couldn't even have a drink all day it's a total rip off. Never again

10/10 Excellent

boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

mor, Copenhagen

Disliked: Room comfort
Not worth it
This is one of those cheap-style hotels in a mass-produced tourist spot, with no history or local people. When we were there, the hotel was really full and there were much too few sitting areas outside and the pool is tiny. The "restaurant" is in the basement and the breakfast food seemed to be the very cheapest quality possible - it was really bad! There are lots of opportunities for cheap cocktails and meeting young people to party with, so if that's your purpose, it might be ok.

6/10 Okay

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un séjour mais pas deux
Logement top Cuisine répétitive Manque de choix Hôtel vieillissant
Stayed 5 nights in Sep 2023

8/10 Good

PATRICK

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Monica

Stayed 2 nights in Aug 2023

10/10 Excellent

Horst

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Unser Balkon war direkt an einem riesigen Parkplatz.
Stayed 14 nights in Aug 2023

2/10 Terrible

Jose

Traveled with partner
La comida fatal, la habitación deja mucho que desear.. no lo recomiendo
Stayed 1 night in Aug 2023

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande cet établissement
Agréable semaine passé dans cet établissement, propre, chambre spacieuse , activité pour les enfants , dommage que la piscine soit un peu petite , on est vite nombreux ! Je remercie le personnel de nous avoir changé de chambre ( trop bruyante) à notre demande , personnel efficace , sympathique, disponible . Les repas dans l’ensemble était bon même ci on note une baisse de choix ( comparé à l’année dernière ) . Les parking autour gratuit c’est appréciable
Stayed 5 nights in Aug 2023

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war sehr gut.
Stayed 1 night in Aug 2023

2/10 Terrible

SAMUEL

Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Stayed 3 nights in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Chambre sale mais restauration au top
Restaurant au top, réception au top, piscine et solarium minuscules. Chambre spacieuse mais vieillote et très sale. Le ménage n'était pas fait malgré que le personnel prétendait le contraire.
Stayed 2 nights in Aug 2023

6/10 Okay

Farid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Nadjat

Stayed 1 night in Aug 2023

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede prijs/kwaliteit verhouding
Voor ons gezin bestaande uit 2 volwassenen en 2 kinderen bestond het arrangement uit 2 nachten half pension, ontbijt en avondeten dus. Kamers en badkamer waren prima op het douchen in bad na. Het douchegordijn bleef vrolijk aan je vastkleven door de kleine ruimte. Het ontbijt is dikke prima met een ruim aanbod van brood, ei en zuivel. Het avondeten was voor ons minder omdat er heel veel visgerechten op het menu stond, maar het zag er wel prima uit. Het hotel staat dicht bij het strand en s’avonds is het op de boulevard heel erg gezellig met veel eten, drinken, livemuziek en winkeltjes. Al met al geven wij een dikke voldoende.
Stayed 2 nights in Aug 2023

4/10 Poor

Jean-Henri

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren hier schon zum dritten Mal Fühlen uns immer sehr wohl hier
Stayed 1 night in Jul 2023

8/10 Good

Mike

Traveled with family
Liked: Staff & service, property conditions & facilities
Hotel nella media della zona , vicino al mare e ai negozi lo consiglio alle famiglie
Stayed 3 nights in Jul 2023

8/10 Good

Khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Therese

Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra

Stayed 3 nights in Jun 2023

2/10 Terrible

Noureddine

Traveled with family
Disliked: Staff & service
J’ai passé belle séjour mais l’accueil nul
Stayed 1 night in Jun 2023

2/10 Terrible

Iván

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Si esto es un 4 estreallas superior........
El hotel siendo un 4 estrellas superior, deja mucho que desear. Comida,de muy baja calidad,limpieza por sebajo de la media,habitaciones muy desgastadas,falta de mantenimiento. Lo unico positivo es el personal. Sin duda no volveria nunca.
Stayed 1 night in Jun 2023

2/10 Terrible

Noureddine

Traveled with family
Disliked: Staff & service
L’accueil nul
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ist kein luxus hotel, aber sehr sauber.die zimmer sind groß. Das essen ist für den Preis in Ordnung. Kleiner Pool...ich war lieber am Strand.
Stayed 1 night in Jun 2023

8/10 Good

Ibrahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Paula

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
El personal muy bien La comida regular. La limpieza fatal ,
Stayed 1 night in Jun 2023

10/10 Excellent

Ana Maria

Stayed 1 night in Jun 2023

10/10 Excellent

Ana Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sitio agradable para pasar en familia
Stayed 2 nights in Jun 2023

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
La comida estaba muy buena pero falta más variedad a la plancha
Stayed 2 nights in Jun 2023

8/10 Good

Estefania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
El hotel bien, la piscina diminuta, la comida bien poca variedad, desayuno muy bien en variedad,ñ y calidad, las camas bien el espacio de las habitaciones muy bien.
Stayed 1 night in Jul 2022

6/10 Okay

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Alberto

Liked: Staff & service
Hotel que ea un 3 estrellas como maximo
Stayed 1 night in Jul 2022

8/10 Good

Mathias

Traveled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un sitio inmejorable !!
mi estancia fantastica , muy acogedor i tranquilo...
Stayed 1 night in Oct 2019