Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from England

Excellent location, decent, friendly hotel.

Posted Aug 29, 2016
Pros: Staff on reception, location is very convenient for train, airport bus, town centre, walks to docks or beaches.
Cons: Nothing springs to mind.
Location: Location is very convenient for train, airport bus, town centre, walks to docks or beaches.
Very friendly and informative chap on reception (with very good English). He and the location were excellent, otherwise the hotel does a decent job as one would hope.
Comment from Hotel Management
Sep 23, 2016 by santander@abbahoteles.com, Hotel Management
Dear Mark thanks for your review. we tried everyday to do our best for our guest all the best Nacho
4 out of 5
by Donald from McMinnville, Oregon USA

One night in Santander.

Posted May 10, 2016 on Hotels
Took ferry from GB; walked to hotel. In the morning walked across street and took a bus to Bilbao.
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Dear Donald thanks for your review all the best Nacho
4 out of 5
by Henk from Roermond

PRIJS/KWALITEIT IS PRIMA.

Posted Apr 22, 2016 on Hotels
Drukke stad,maar rustigge kamer met prima wifi en lekker ontbijt. Vlakbij het centrum. Ook met de auto zo de stad uit.
3 out of 5
by Eric from Bordeaux

Good Stay despite Christmas lock up

Posted Dec 29, 2015 on Hotels
Tiny room. Bad smells in the room barely hidden by the perfume the staff was spreading every day. This is a global issue in the city. Unfortunate!! Not the hotel fault but a matter of fact. A significant issue with Wi-Fi. Totally antiquated system with daily renewal. The service provider did not updated their system for IOS 9.2 then no way to connect to up to date Apple devices. Spent one day to get it fixed ( the provider set me up for the duration of our stay). Santander is locked up for Christmas. Nothing open even restaurants. So avoid this period of time.
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Dear Eric thanks for your review, Due to the smell, its not a hotel problem, the city when do not rain for days, also with the sea tides, we can not do nothing to solve it. hope that your stay were good. thanks ones again all the best Nacho
4 out of 5
by Shawn from Australia

Great location and comfortable stay

Posted Dec 18, 2015 on Hotels
Visited here for a two night stay. Overall had a reasonably good stay - room was comfortable and large. Location was good - walking distance to everything. WiFi was reasonably okay - stable with an average speed. Staff were also very friendly and accommodating. There was quite a bit of hair from the cleaner though in the bathroom and the floor. Overall a good place nonetheless, one I would recommend for a short stay.
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Dear Shawn thanks for your review, We are sorry for the inconveniences you have in our hotel, after all we hope you enjoyed the stay with us. all the best Nacho
5 out of 5
by A verified traveler from Dumbaton

City centre hotel

Posted Oct 20, 2015
Pros: The staff were very friendly,rooms cleaned every day,very comfortable beds.good room size excellent hotel for the price.
Cons: Would have been nice if there was a bar in the hotel.
Location: Centrally situated next to the bus station and 5 minutes walk to the train station, Just a short walk if you want to shop or go the waterfront.
Stayed in hotel for 7 nights had a great time would have no problem recommending hotel.
Comment from Hotel Management
Sep 23, 2016 by Nacho, Hotel Management
Dear Jim thanks for your review, unfortunately the bar was closed few years ago, you have plenty of them in the same Street. Hope you enjoyed the stay with us. all the best
5 out of 5
by Sally from U.K.

Good choice

Posted Oct 19, 2015 on Hotels
The Abba is well situated near both the bus and train stations. The room was a good size, bed very comfortable, quiet efficient airconditioning, and no audible traffic noise, which meant I had a truly restful night.The tea and coffee making facilities and fridge were an added bonus. Staff friendly and helpful.
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Dear Sally thanks for your review, hope that you enjoy the stay with us thanks ones again, all the best Nacho Glez
4 out of 5
by Carmen from Huesca

Pensando en volver.

Posted Sep 3, 2015 on Hotels
Buena situación,buen servicio,personal muy amable sobre todo en recepción.
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Estimada Carmen Gracias por su comentario sobre nuestro hotel y personal, esperamos que su estancia fuera satisfactoria. Esperando verla de nuevo con nosotros. un saludo Nacho
4 out of 5
by william from Belfast

Abba

Posted Aug 16, 2015 on Hotels
one way system hard to negotiate...breakfast expensive but good hotel and staff, close to all amenities
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Dear William thanks for your review of our hotel and staff waiting to see you again. all the best. Nacho
5 out of 5
by Josep from Sabadell

Posted Aug 7, 2015 on Hotels
Muy bien!
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Estimado Josep Gracias por su comentario. saludos Nacho