The staff were nice but there were many minor issues. When we arrived they did not have our booking. Also, during our stay: wifi was inconsistent, there were two plumbing issues - one with the sink and we woke up to the horrible smell of sulphur one morning, there was a phantom transportation fee they tried to charge, I ran out of hot water more than once and the water stopped flowing during one of my showers. Finally, there was a brown out (i.e. no electricity for over 2 hours). Like I said, minor issues but given the fees charged and that this all happened over a three night stay, it did not meet my expectations. The location, however, was great.