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Reviews of Embassy Suites Saratoga Springs

3.5 out of 5
Embassy Suites Saratoga Springs
86 Congress St, Saratoga Springs, NY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 840 out of 1064 reviews" "
Rating 8 - Good. 143 out of 1064 reviews" "
Rating 6 - Okay. 45 out of 1064 reviews" "
Rating 4 - Poor. 12 out of 1064 reviews" "
Rating 2 - Terrible. 24 out of 1064 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and stellar accomodations.
Stayed 1 night in May 2024

8/10 Good

Claire

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
So I really liked this hotel it was clean in a good location and walkable which I like . The into problem was one of the pillow cases in my bed was gross stains on it and my Expedia booking didn’t link with Hilton app so I couldn’t message to ask for a new one … cleanliness is so inportant to me and a dirty pillow case just gross
Stayed 1 night in May 2024

10/10 Excellent

Scott A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we have stayed here 4 times. this time we went to the complimentary breakfast and it was great. made to order omelets.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly
Stayed 1 night in May 2024

10/10 Excellent

susan

Stayed 2 nights in Feb 2024
Response from Adrianna on May 4, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Mary ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast. Especially the chef prepared omelette
Stayed 2 nights in Apr 2024
Response from Adrianna on May 3, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

8/10 Good

Alla

Stayed 2 nights in Apr 2024

10/10 Excellent

joanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, has everything
Stayed 2 nights in Apr 2024
Response from Adrianna on Apr 17, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to seeing you again next time you are in the area.

8/10 Good

Abigail

Stayed 1 night in Apr 2024

10/10 Excellent

Grace, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Adrianna on Apr 17, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to seeing you again next time you are in the area.

8/10 Good

ELIZABETH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent breakfast options happy hour was not prepared for eclipse influx - not enough seating, easter candy?
Stayed 2 nights in Apr 2024
Response from Adrianna on Apr 15, 2024
We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stared here one night while visiting a local college and we found the hotel room lovely, the staff friendly, the amenities enjoyable, and the hotel decor adequate but not special. When factored into the cost, which was modest, we would definitely recommend this hotel. Overall, we had a lovely visit.
Stayed 1 night in Apr 2024
Response from Adrianna on Apr 11, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Apr 2024
Response from Adrianna on Apr 11, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SUPER!.. When I go to Saratoga again I will be staying at this hotel.
Stayed 1 night in Apr 2024
Response from Adrianna on Apr 9, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening reception with 2 complimentary beverages was a pleasant surprise. The room and property were up to date and well maintained. The staff was friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Adrianna on Apr 9, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly & welcoming, room was very clean. Walking distance to multiple restaurants/cafes.
Stayed 1 night in Apr 2024
Response from Adrianna on Apr 9, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff. Room is well thought out and perfect for our use.
Stayed 1 night in Apr 2024
Response from Adrianna on Apr 9, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

GARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely friendly staff who desired to be helpful
Stayed 2 nights in Apr 2024
Response from Adrianna on Apr 9, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Andrii

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel!! Stuff is adorable, full of kindness!!
Stayed 2 nights in Apr 2024
Response from Adrianna on Apr 9, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

4/10 Poor

Elizabeth

Stayed 1 night in Apr 2024
Response from Adrianna on Apr 29, 2024
We are so very sorry that you did not enjoy your stay here at the Embassy Suites. We hope you will give us another try in the near future.

10/10 Excellent

Linna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this Embassy suites was amazing!!! The food breakfast and dinner was amazing. The bartender was great he knew his drinks and it close to all the shops and bars. Will be using this hotel for future trips.
Stayed 2 nights in Mar 2024
Response from Adrianna on Apr 5, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel we will definitely be staying there anytime we head to Saratoga. Great decor, friendly staff and the best breakfast buffet with fantastic coffee. A win win!
Stayed 2 nights in Mar 2024
Response from Adrianna on Apr 1, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Erica, St Albans

Stayed 2 nights in Mar 2024
Response from Adrianna on Apr 22, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Nazanin, Happy Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again.
Stayed 1 night in Mar 2024
Response from Adrianna on Apr 1, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Elizabeth, Dedham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 2 nights in Mar 2024
Response from Adrianna on Apr 1, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good Bfast
Stayed 1 night in Mar 2024
Response from Adrianna on Mar 29, 2024
We are so glad that you enjoyed your stay with us. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best breakfast we have ever had at a hotel. The omelet station was superb, and there were even pastries made in-house! The staff was also top notch, from our front desk check-in to our omelet station worker to our bartender at the end of the night. Well done all around.
Stayed 1 night in Jan 2024
Response from Adrianna on Mar 29, 2024
We are so glad that you enjoyed your stay with us. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Ingrid, Maybrook

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome spot
Stayed 1 night in Mar 2024
Response from Adrianna on Mar 29, 2024
We are so glad that you enjoyed your stay with us. We look forward to hopefully seeing you again next time you are in the area.

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Adrianna on Mar 29, 2024
We are so glad that you enjoyed your stay with us. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Ozgur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Adrianna on Mar 29, 2024
We are so glad that you enjoyed your stay with us. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adrianna on Mar 20, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you next time you are in the area.

6/10 Okay

Chinsol

Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Adrianna on Apr 2, 2024
We are so glad that you enjoyed your stay with us.

10/10 Excellent

Timothy C.

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Thanks!
Stayed 2 nights in Mar 2024
Response from Adrianna on Mar 12, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites in Saratoga Springs. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Mar 2024
Response from Adrianna on Mar 5, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites in Saratoga Springs. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Kevan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast (included) topped off a fine short stay. Will return when the next trip to Saratoga Springs is needed.
Stayed 1 night in Mar 2024
Response from Adrianna on Mar 4, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Xueya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in Mar 2024
Response from Adrianna on Mar 4, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The bartenders were awesome!
Stayed 2 nights in Feb 2024
Response from Adrianna on Feb 28, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Adrianna on Feb 28, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

8/10 Good

Sathita, Ossining

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay. We really enjoyed our stay. The hotel is close and walkable to the downtown shops and dining. We love the happy hour and convenience of it all. Highly recommend. Nothing fancy but a good weekend getaway fun time
Stayed 2 nights in Feb 2024
Response from Adrianna on Feb 28, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

2/10 Terrible

Rachael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shower didn’t work and the thermostat broke room temp got up to 77 degrees. Towels were dirty.
Stayed 2 nights in Feb 2024
Response from Adrianna on Mar 12, 2024
We are so very sorry that this occurred during your stay. We will forward your concerns to management.

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amanda at the front desk was great. The free breakfast was very nice. The omelet guy was awesome! I had a nice stay.
Stayed 2 nights in Feb 2024
Response from Adrianna on Feb 28, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Meeran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Adrianna on Feb 28, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast was excellent
Stayed 1 night in Feb 2024
Response from Adrianna on Feb 19, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and it’s always amazing . The rooms are comfortable and we love the complimentary breakfast . The bar and restaurant are good and it’s a great environment
Stayed 1 night in Feb 2024
Response from Adrianna on Feb 15, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Salvatore, Bainbridge Island

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel stay.
Stayed 1 night in Feb 2024
Response from Adrianna on Feb 15, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

Laura, West Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Adrianna on Feb 15, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

MARK E

Stayed 1 night in Feb 2024
Response from Adrianna on Mar 20, 2024
We are so glad that you enjoyed your stay here with us at the Embassy Suites. We look forward to hopefully seeing you next time you are in the area.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, easy check in, comfy bed and wonderful breakfast!
Stayed 1 night in Feb 2024
Response from Adrianna on Feb 12, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.

10/10 Excellent

john r

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area contruction (not your fault)
Stayed 1 night in Feb 2024
Response from Adrianna on Feb 12, 2024
We are so glad that you enjoyed your stay here at the Embassy Suites. We look forward to hopefully seeing you again next time you are in the area.