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Reviews of Seehotel Frankenhorst - BW Signature Collection

4 out of 5
Seehotel Frankenhorst - BW Signature Collection
Frankenhorst 5, Schwerin, MV

Reviews

8.6

Excellent

Rating 10 - Excellent. 193 out of 435 reviews" "
Rating 8 - Good. 180 out of 435 reviews" "
Rating 6 - Okay. 48 out of 435 reviews" "
Rating 4 - Poor. 10 out of 435 reviews" "
Rating 2 - Terrible. 4 out of 435 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eung Soo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quiet environment-friendly hotel made us comfortable staying with the experience of nature.
Stayed 1 night in Sep 2023
Response from FO on Oct 11, 2023
Thank you for your feedback

8/10 Good

Solina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Bjarne Kofoed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very special place and hotel. wonderful location. very flexible restaurant with excellent service. nice swim in local lake and relaxation area
Stayed 1 night in Aug 2022
Response from FO on Aug 26, 2022
Thankyou for your Feedback!

10/10 Excellent

Sue Hun

Stayed 1 night in Aug 2022
Response from FO on Aug 15, 2022
Lieben Dank für Ihre Bewertung.

10/10 Excellent

Nicolaas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a gem off the beaten track. We highly recommend this hotel if you need a few days away from the busy life. Very serene. Interesting history and very good breakfast. Sad we couldn’t stay longer. Not much English spoken.
Stayed 1 night in May 2022
Response from MS on Jun 9, 2022
Thanks for rating!

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Best Western Seehotel Frankenhorst on Jun 13, 2019
Many thanks for your feedback.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakeside beautiful view with marina and walking grounds. Nice gym and pool
Stayed 1 night in Apr 2019
Response from JST on Apr 13, 2019
Dear Guest, Many thanks for the great feedback. We are very pleased that you have felt comfortable with us and would and hope to welcome you back soon. Best Regards Your team from Seehotel Frankenhorst

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Clean hotel close to the airport
We just stayed there one night as we were looking for an hotel close to the airport to take an early flight in the morning. The hotel is clean, the bed were comfortables and the staff friendly but it is nothing fancy.
Stayed 1 night in Aug 2017
Response from Front Office on Sep 1, 2017
Thank you for your feedback

6/10 Okay

Verified traveler

Surprised when you are staying in a country location at a Motel (Motor Hotel) that they charge you for parking. Fully understood in a built up city area but not here.
Thank you for your Feedback. We charge for parking, because it is court order in germany.

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Fast wifi

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb lakeside hotel
Excellent all round. Quiet lakeside seclusion, great spa facilities, helpful staff, wonderful breakfast buffet

8/10 Good

Michael, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb spot to relax - excellent restaurant
my only dissatisfaction - low, badly placed shower over tight round bottomed bath. - Dangerous!!! ( I'm 6'1")

8/10 Good

Gregory, W Palm Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great location on a lake just outside of Schwerin. Quiet, comfortable, relaxing. Good restaurant onsite serving large buffet breakfast, and a good dinner menu at reasonable prices. Only complaint during my stay was WiFi didn't work in remote buildings where my room was located. The staff indicated that it should work in the main building lobby area, but that too was not very reliable nor convenient to have to walk over there when I wanted to be online. Hopefully this was a temporary inconvenience that affected my stay and will not affect yours.

10/10 Excellent

Dave, Melbourne,Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility.
What a great place. Quiet, tranquil, fantastic friendly staff. Not a luxury city hotel but if you are looking for a beautiful setting with great staff, very good rooms and wonderful food and service this is a fantastic choice. My only disappointment is we didn't stay long enough! I very much hope to return again.

10/10 Excellent

Karin, Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect get away, ideally for more than one night.
The room was very comfortable and attractively furnished. The restaurant in house was excellent. the hotel is on the grounds of an estate in the midst of a nature preserve. Excellent for walking, water sports or just relaxing.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
a normal hotel in the middle of woods.
very uniformed hotel. it was super warm in the room with open window even if the heating was off and outside temperature was about 15 degrees Celzius. We were on the second floor and the heat was probably coming from the wellness / sauna that was place in the underground. The staff claimed that they turned it off during the night though temperatures did not decrease during the night. The receptionist promised to bring ventilator but it did not eventually happened. It was rather unpleasant experience and for our two small children not very healthy conditions.

10/10 Excellent

Cylia, Modiin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a wonderful place
Great place to stay for quiet and relaxation with great service, comfortable beds and clean, stylish room. The grounds are wonderful to take a stroll around. Proximity to seeing castle is 5 minutes by car, or by bicycle using safe bike lane.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Our room was directly above the lobby. We could smell the food from the kitchen and hear the lobby music until around 11pm.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice location and restaurant but no A/C
Very nice restaurant and scenic location but room had no air conditioning and was uncomfortably hot.

8/10 Good

Kathy, Maplewood, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel to relax
We stayed one night in July 2014. the grounds and hotel are wonderful. We paid extra for the comfort room category, and glad we did as it has a separate kitchen, living room, with 2 flat screen TVs. The grounds were very nice, and it was peaceful. I could hear some of the noise from the next room, but it was not that disturbing. I would definitely recommend this hotel to everyone....it is like being at a small resort.

10/10 Excellent

J Egan, Tucson, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seehotel on Rugen Island Germany
Great hotel on a beautiful island in the far North of Germany. Stayed here in June of 2013 after a visit to the old Germany rocket base at Peedemunde. Good food and great resort. Would stay here again!

10/10 Excellent

pamir, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
secret paradise
It was ok to find the hotel with the navigation. but it is a kept secret in the woods. It is a holiday village and i would like to go there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
We stayed here for one night when we went to visit Schwerin. This hotel is about 10min of driving from Schloss Schwerin and is located at the shore of a big lake. We got an upstairs room facing the lake. Nice view! The room was comfortable and clean. Breakfast was nice too.

8/10 Good

Gary, Rockaway, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside retreat
We enjoyed our short visit to the Seehotel Frankenhorst in April. Though it was off season, the hotel was fairly busy and all the services we needed were available. It's in a quiet area and quite restful.

4/10 Poor

Markus

Stayed 1 night in Feb 2024
Response from fo on Feb 8, 2024
Vielen Dank für Ihr Feedback!

4/10 Poor

Petra

Stayed 3 nights in Dec 2023
Response from fo on Feb 8, 2024
vielen Dank für Ihr Feedback!

8/10 Good

Ronny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from FO on Oct 29, 2023
Lieben Dank für Ihr Feedback

10/10 Excellent

Raimund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Fo on Nov 1, 2023
Lieben Dank

8/10 Good

MARIA DE LOURDES, PLAYA DEL CARMEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with the lake view. Service is excellent, very kind friendly!
Stayed 2 nights in Sep 2023
Response from fo on Sep 24, 2023
Lieben Dank!

8/10 Good

Jan

Stayed 1 night in Sep 2023
Response from fo on Sep 24, 2023
Lieben Dank für Ihr Feedback

6/10 Okay

Holger

Business traveler
Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from FO on Sep 1, 2023
Vielen Dank für Ihre Bewertung.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from FO on Sep 1, 2023
Vielen Dank für Ihr Feedback.

4/10 Poor

Thomas

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Vi kommer ikke tilbage
Det er et nedslidt 4 stjernet hotel. Det burde maksimalt have 3 stjerne. Vi havde lejet 3 værelser med 5 overnatning inkl. morgenmad til ca. 22.000 kr. Så har man lov til at have forventninger. Sø udsigten var ikke eksisterende pga. store træer. Restauranten var mildest talt virkelig dårlig. Pris i forhold til hvad jeg skulle kunne forvente passede slet ikke sammen. Låsen til mit værelse virkede ikke i 48 timer. Jeg måtte blive hjemme af flere omgange. De kompenserede os med 2 lejecykler i 1,5 time. Det var en joke. Stedet har potentiale til at blive godt. Masser af ude miljø og dyr der har det godt. Det bliver ikke et sted vi kommer tilbage til eller vil anbefale. Dog skal Schwerin og byen have meget ros. Virkelig gode oplevelser og gode restauranter i byen.
Stayed 5 nights in Jul 2023
Response from fo on Jul 27, 2023
Vi beklager, at vi ikke kunne opfylde dine krav!

8/10 Good

Jeanette

Stayed 1 night in Jul 2023
Response from fo on Jul 25, 2023
Lieben Dank für Ihr Feedback!

8/10 Good

Jimmy Zander

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from fo on Jul 22, 2023
Lieben Dank!

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
Am Besten hat mir der pool und das Frühstück gefallen
Stayed 3 nights in Jul 2023
Response from FO on Jul 17, 2023
Vielen Dank für Ihr Feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grei plass
Hadde greit opphald.
Stayed 1 night in Jul 2023
Response from FO on Jul 17, 2023
Vielen Dank für Ihr Feedback

8/10 Good

Roland

Stayed 2 nights in Jul 2023
Response from fo on Aug 4, 2023
Lieben Dank!

10/10 Excellent

June

Stayed 1 night in Jul 2023
Response from fo on Jul 14, 2023
Lieben Dank für Ihr Feedback

8/10 Good

Henning storm

Stayed 1 night in Jul 2023
Response from fo on Jul 9, 2023
Lieben Dank für Ihr Feedback!

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from FO on Jun 26, 2023
Lieben Dank für Ihr Feedback

8/10 Good

Troels

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2023
Response from FO on Apr 27, 2023
Lieben Dank!

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine moderne, stilsichere Lage und Unterkunft. Insbesondere das Service-Personal im Restaurant ist versiert und geht auf viele Wünsche der Gäste freundlich ein. Insgesamt eine harmonische Atmosphäre, das Hotel ist sehr empfehlenswert.
Stayed 2 nights in Mar 2023
Response from FO on Mar 14, 2023
Lieben Dank für Ihr Feedback!

10/10 Excellent

Petra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein kurzer Aufenthalt in der Hotelanlage. Abendbrot am 1. Tag war gut, traf jedoch geschmacklich nicht meinen Gaumen. Die Karte ist übersichtlich, alles ist frisch zubereitet. Es hat meiner Frau sehr gut geschmeckt, mir fehlte etwas vom Schwein. Wir waren dann im Pool, tolles Ambiente, es gibt auch mehrere Saunen. Eine direkt am See, aus der Sauna raus und im See abkühlen. Das Zimmer war sehr schön und groß, TV hatte viele Sender. Ein Tablett kann genutzt werden, toll. Internet ist super, auch das W Lan. Der Hammer ist das wirklich sehr reichhaltige Frühstück. Hier ist nach unserer Ansicht alles vollkommen perfekt. Wir hatten das Gefühl es gibt alles was man sich wünscht. Leider waren die Tage verregnete, so dass man die Umgebung schlecht besuchen konnte. Wir waren in Schwerin und haben uns die Innenstadt angesehen. Auch hier gibt es viele Restaurants das Schloss sollte man sehen und die kleinen Gassen sind toll. Wir haben abends im Café Prag zu Abend gegessen, sehr lecker. Das Gelände der Hotelanlage ist sehr ansprechend. Es gibt Tiergehege mit Schafen, Ziegen, Esel, Hühnern und Alpakas. Wir würden wieder hinfahren es war eine tolle Zeit.
Response from FO on Jan 16, 2023
Lieben Dank für Ihr tolles Feedback!

8/10 Good

Petra

Traveled with group
Liked: Staff & service, property conditions & facilities
Die Sauberkeit im Zimmer war nicht so gut
Stayed 2 nights in Dec 2022
Response from FO on Dec 25, 2022
Lieben Dank für Ihr Feedback!

8/10 Good

Karin

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Schöne Lage am See, ansonsten viel Luft nach oben
Schöne Lage am See, etwas weiter von der Schweriner Innenstadt entfernt. Zustand der Zimmer insgesamt in Ordnung, Einrichtung und Ausstattung sind allerdings veraltet und teilweise abgewohnt. Die Wege auf dem weitläufigen Hotelgrundstück sind lang. Parken funktioniert ohne Probleme. Der Service ist freundlich, lässt aber insgesamt zu Wünschen übrig. Das beworbene Hotelshuttle existiert jedenfalls im Oktober 2022 nicht mehr, die einzige Alternative sind relativ teure Taxis. Der Whirlpool war ohne Begründung außer Betrieb, die Sauna kostet (wie Bademäntel) kleinliche Extra-Gebühren, und wird nur widerwillig bzw. offensichtlich genervt angeschaltet. Spa-Anwendungen werden wegen Personalmangels am Wochenende gar nicht angeboten. Das Essen im hauseigenen Restaurant ist in Ordnung, auch wenn man in der Stadt für günstiger wesentlich besser essen kann. Service und Weinauswahl sind schwach.
Stayed 3 nights in Oct 2022
Response from FO on Oct 13, 2022
Vielen Dank für die Bewertung!