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Staff was terrific. The two restaurants downstairs were great. The Altiude Bar and bites was fabulous. Beds and linens were wonderful. This was my second visit and there will be more.
Dear valued guest,On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. We're glad you have a wonderful Mother's day with us. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Andrew,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear valued guest,On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Fredrick,On behalf of the entire hotel team, I want to thank you for sharing your wonderful experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel outlet staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
The room i had was a lottle small but it was the basic room. But it had everything i needed and was quite clean. Didn't get a chance to check out the fitness area.
Kristopher
Stayed 1 night in May 2024
Response from Wesley W on May 13, 2024
Dear Kristopher,On behalf of the entire hotel team, I want to thank you for sharing your wonderful experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel outlet staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Jesse,On behalf of the entire hotel team, I want to thank you for sharing your wonderful experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel outlet staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
It was a really unique and beautiful hotel. My daughter and I loved it!
Chelsea
Stayed 1 night in May 2024
Response from Wesley W on May 13, 2024
Dear Chelsea,On behalf of the entire hotel team, I want to thank you for sharing your wonderful experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel outlet staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Rossellen,On behalf of the entire hotel team, I want to thank you for sharing your wonderful experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel outlet staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 Okay
Ryan
May 10, 2024
Disappointing for $400 p night!
Ryan
Stayed 4 nights in May 2024
Response from Wesley W on May 11, 2024
Dear Ryan,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I would love to hear any specific feedback regarding what you would like to see us do better in the future to receive a better score. Once again, I would like to thank you for taking the time to respond to our survey. We look forward to hosting you if you choose to stay with us again.
Like it booked same day foe $275 for a smoking room with a $100 deposit just in case, no cash accepted all card so $375 u got a smoking room not too far from West Lake Seattle (South Lake) n if u hungry u can pay for meals out yo deposit but insta cart deliver n shop foe u
Cedric
Stayed 1 night in May 2024
Response from G.Varun.K on May 10, 2024
Dear Cedric, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
The valet is 65 dollars a day. The customer service at the front desk is good. The office managers customer service isn't good at all.
Raelene
Stayed 2 nights in May 2024
Response from G.Varun.K on May 10, 2024
Dear Raelene, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We would love to hear more of the details of your stay as we would love to make our guest stay more comfortable. I have shared your feedback regarding the price of valet and the service you received with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to improve the service we offer in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Staff was really helpful and the hotel was clean. Café ladro is a good spot in the morning. Hotel is walkable from the needle and other locations in the city
Ruben
Stayed 2 nights in May 2024
Response from Wesley W on May 8, 2024
Dear Ruben,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Emily,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
When asked for a microwave, one was provided without an additional cost. Great service!
Francisco
Stayed 2 nights in May 2024
Response from Wesley W on May 8, 2024
Dear Francisco,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Great stay! Super friendly and welcoming staff. Close to UW and the waterfront.
Carol
Response from Wesley W on May 8, 2024
Dear Carol,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Nice, clean, quiet. Breakfast would have been nice.
Glenn
Stayed 1 night in May 2024
Response from Wesley W on May 8, 2024
Dear Glenn,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Art,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Wonderful hotel & we loved getting breakfast delivered via robot! Sparky is adorable!
Roel
Stayed 2 nights in May 2024
Response from Wesley W on May 8, 2024
Dear Roel,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Laura,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
The property is great. Expedias description of premium view vs delux was deceptive. Hotel staff still gave me a good view room as a courtesy upgrade. Book directly with the hotel. At hotel site is clear about what’s the room type you will get if make booking with them
Charandeep
Stayed 1 night in May 2024
Response from Wesley W on May 8, 2024
Dear Charandeep,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear valued guest, On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
This was an amazing property. Absolutely stunning. Modern décor. Loved all the amenities offered. Free breakfast was included from the coffee shop. The rooms were "smart", electronic powered window shades, lighted mirror in restroom. Loved the glass door refrigerator. Clothes steamer was very handy. We actually ordered one for home now. Room was setup very thoughtfully.
Latoya
Stayed 1 night in Apr 2024
Response from G.Varun.K on May 1, 2024
Dear Latoya, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
Hotel was very clean and staff was extremely nice.
Yuliana
Stayed 3 nights in Apr 2024
Response from G.Varun.K on May 1, 2024
Dear Yuliana, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
Dear valued guest, On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Modern and convenient
Libby coffee and breakfast amazing
Kelly
Stayed 2 nights in Apr 2024
Response from Wesley W on Apr 29, 2024
Dear Kelly,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Cory,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Javier, miami
Apr 28, 2024
Liked: Cleanliness, staff & service
Javier
Stayed 3 nights in Apr 2024
Response from G.Varun.K on May 1, 2024
Dear Javier, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
The initial room that I had booked had a view of an office building about 50 feet away and I didn't like the feeling of being watched.
Duane
Stayed 5 nights in Apr 2024
Response from Wesley W on Apr 29, 2024
Dear Duane,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
We asked for a handicap room and got and hearing loss room, my sister is in a
Anna
Stayed 1 night in Apr 2024
Response from G.Varun.K on Apr 25, 2024
Dear Anna, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to improve the service we offer in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Dear Sheida, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Dear Jennah Elise, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 Excellent
Robin
Apr 22, 2024
Robin
Stayed 1 night in Apr 2024
Response from Hannah on May 12, 2024
Thanks for your great feedback, Robin! We hope to see you again soon.
We didn't need a uber for anything has the luxury to commute and walk using the The Link, buses all the way to the airport super fun got to explore Seattle and Jonathain was amazing made this whole experience a lot better 🌟
Analaura
Stayed 2 nights in Apr 2024
Response from G.Varun.K on Apr 25, 2024
Dear Analaura, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Especially the ease of commute to local attractions near the property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Great service and very nice staff. Would have liked a magnified mirror in the bathroom.
Kimberly
Stayed 1 night in Apr 2024
Response from Wesley W on Apr 22, 2024
Dear Kimberly,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
2/10 Terrible
Eileen
Apr 21, 2024
Disliked: Property conditions & facilities
Bathrooms doors are unsafe. Person was locked in bathroom when door broke and could not get out. Maintenance engineer had to come and put door back on sliders. Manager did not seem concerned that door broke and a guest was trapped inside.
Eileen
Stayed 1 night in Apr 2024
Response from Logan Y on Apr 21, 2024
Dear Valued Guest,Thank you for choosing to stay with us.Providing the highest level of hospitality and safety is our highest priority and I sincerely apologize for falling short of your expectations. The incident with your bathroom door being stuck on the track is not common at our hotel and I appreciate your understanding of this isolated incident. As soon as we were notified, we dispatched our team to assist and followed all of our protocols to assist in helping you out of the bathroom. Incidents like this can happen and again, I apologize that this had to happen to your while staying at our property. This incident has been shared with the front desk and engineering leadership team, so we can do our best to ensure this does not occur again.We have adjusted 100 off of your final room charge as a way to make up for this incident. Once again, thank you for taking the time to share your experience.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
Dear Kristina,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Rose
Apr 20, 2024
Rose
Stayed 1 night in Apr 2024
Response from G.Varun.K on May 10, 2024
Dear Rose, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
The property was beautiful and very modern. The front desk staff was extremely friendly and professional. Amazing hotel stay.
Jill
Stayed 1 night in Apr 2024
Response from Wesley W on Apr 22, 2024
Dear Jill,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
The staff were so welcoming and helpful. Our room wasn’t ready as we arrived prior to check in time but they stored our luggage and called when our room was ready and had delivered our luggage up to the room before we got back to the room! The rooftop bar was awesome and the robot delivery man “Sparky” was a fun surprise. The view from our room at night out the XL window was beautiful. If ever in Seattle again, I would not hesitate to stay here again.
Traci
Stayed 3 nights in Apr 2024
Response from Wesley W on Apr 20, 2024
Dear Ms. Traci,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Enrica
Apr 16, 2024
Enrica
Stayed 1 night in Apr 2024
Response from Wesley W on May 8, 2024
Dear Enrica,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Great place to stay on vacation. Easy access to all the tourist activities. I would stay there again
Preston
Stayed 3 nights in Apr 2024
Response from G.Varun.K on Apr 18, 2024
Dear Preston, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Loved our stay here ! Was clean and perfectly arranged! Complimentary waters and coffee!
Rachel
Stayed 1 night in Apr 2024
Response from Wesley W on Apr 15, 2024
Dear Rachel,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Alexandra, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Parking around the block is $21US instead of valet. Great property otherwise and rooftop lounge is a must in the evening.
Kiran
Stayed 3 nights in Apr 2024
Response from Wesley W on Apr 15, 2024
Dear Kiran,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.