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Staff was helpful, kind, and friendly. However, doors in hallways had several coats of paint and looked dark. Hallways were not well lit. Hotel is in a great location and very clean.
The hotel had good rooms which were clean and comfortable. The staff were friendly and helpful. The hotel location is excellent with great shuttle service.
ANNE
Stayed 1 night in Apr 2024
Response from Lisa on Apr 29, 2024
Thank you for staying at the Radissson
8/10 Good
Richard, Anacortas
Apr 25, 2024
Liked: Cleanliness, staff & service, amenities
Its the perfect place to stay for an early flight there’s transportation but it’s so close you can walk across the street to the airport
Richard
Stayed 1 night in Apr 2024
Response from Lisa on Apr 29, 2024
Thank you for at the Radisson
10/10 Excellent
Peter
Apr 20, 2024
Liked: Property conditions & facilities
Peter
Stayed 1 night in Apr 2024
Response from Sadaf on Apr 21, 2024
Thank you for staying at the Radisson and we are glad to know you enjoyed your stay with us. We look forward to your next stay with us. Safe travels!
4/10 Poor
KSUE
Traveled with family
Apr 19, 2024
Disliked: Staff & service
The location to the airport is great. The staff was not. The woman at the front desk was unfriendly and not very helpful. The bell staff didn't not even approach to offer two elder woman assistance with loading or taking their multiple bags to their room. Most of the time the staff was totally disinterested in assisting with any customers that I good see. The wait staff in the restaurant were wonderful. I will not stay there again.
KSUE
Stayed 1 night in Apr 2024
Response from Andrea on Apr 24, 2024
Thank you for bringing this to our attention and have notified management about your concerns and feedback. We look forward to your next stay with us to exceed your expectations on your trip coming up.
Great location, clean modern rooms, and awesome staff!!!
Michelle
Stayed 1 night in Apr 2024
Response from Sadaf on Apr 14, 2024
Thank you for staying at the Radisson, we are glad to know your stay exceeded your expectations and our staff was welcoming during your time here with us. We look forward to your next stay with us. Safe Travels.
Thank you for your feedback and we are glad to know your stay with us exceeded your expectations. We look forward to seeing you on your next trip to Seattle. Safe travels!
Great place to stay if you have an early flight. Friendly staff, clean rooms, free airport shuttle, and next door to 13 Coins. Worth the investment for a stress-free start to your travels...
William
Stayed 1 night in Apr 2024
Response from Andrea on Apr 13, 2024
Thank you for staying at the Radisson, we are glad to know your stay exceeded your expectations and our staff was welcoming during your time here with us. We look forward to your next stay with us. Safe Travels.
Would have liked it better if they could have kept my frozen box - when I stay at the WAC downtown they can
tawny martel
Stayed 1 night in Apr 2024
Response from Andrea on Apr 6, 2024
Thank you for your feedback unfortunately, we are not able to keep frozen boxes of meats due to cross contamination and food safety. We look forward to your next trip to Seattle. Safe travels!
Thank you for staying at the Radisson. We are always open to hearing feedback. We look forward to seeing you back in Seattle. Safe travels!
10/10 Excellent
Kenneth, Kodiak
Apr 2, 2024
Kenneth
Stayed 1 night in Mar 2024
Response from Andrea on Apr 24, 2024
Thank you for staying at the Radisson and we are glad to know your expectations we met. We look forward to your next stay with us, and hope you have safe travels!
10/10 Excellent
Kenneth, Kodiak
Apr 2, 2024
Kenneth
Response from Andrea on Apr 24, 2024
Thank you for staying at the Radisson and we are glad to know your expectations we met. We look forward to your next stay with us, and hope you have safe travels!
Thank you for bringing this to our attention we will be taking this to our management department to ensure your next stay will be comforting and quiet. We look forward to your next stay. Safe travels!
Thank you for your feedback and staying at the Radisson. We look forward to see you again when visiting Seattle. Safe travels!
10/10 Excellent
Larry
Traveled with group
Mar 26, 2024
Liked: Cleanliness, amenities
Friendly and accommodating.
Larry
Stayed 1 night in Mar 2024
Response from Isaac on Mar 27, 2024
Thank you for your feedback! We appreciate your time and hope to see you again soon!
8/10 Good
Jill
Mar 25, 2024
Jill
Stayed 1 night in Feb 2024
Response from Sadaf on Apr 14, 2024
Thank you for staying at the Radisson. We look forward to your next stay with us. Safe Travels.
2/10 Terrible
Christian
Mar 24, 2024
Christian
Stayed 1 night in Mar 2024
Response from Sadaf on Apr 14, 2024
We do apologize about your stay with us not meeting your expectations and we would love to hear any feedback you would like to provide. Let us make your next stay excellent. Safe travels!
I didn’t like the lighting in the back of the bed and there’s no turn off button. I couldn’t sleep very well.
Elaine
Stayed 1 night in Mar 2024
Response from Andrea on Mar 24, 2024
We do apologize about the headboard lighting but, there is a light switch located on the right side of the bed and we will gladly show you next time you come to see us. Thank you for letting us know. Safe travels.
Thank you for your feedback and we are glad you enjoyed your stay at the Radisson. We hope to see you again. Safe travels!
6/10 Okay
Parminder
Mar 18, 2024
Very Poor customer service and cleaning.
Parminder
Stayed 1 night in Mar 2024
Response from Andrea on Mar 20, 2024
We do apologize about your experience and we will be bringing this up to management to ensure this does not happen again. Thank you for bringing this to our attention. We hope to see you back to ensure we exceed your expectations.
Thank you for staying at the Radisson. We are always open to hearing feedback. We look forward to seeing you back in Seattle. Safe travels!
10/10 Excellent
Melissa
Traveled with family and small children
Mar 11, 2024
Very clean
Staff very friendly
Stayed only for a few hours with my grandson and it was very pleasant
Melissa
Stayed 1 night in Mar 2024
Response from Andrea on Mar 15, 2024
Thank you for staying at the Radisson and we are happy to you enjoyed your stay. We hope you stay with us again when visiting Seattle. Safe travels!
10/10 Excellent
Kevin
Mar 9, 2024
Kevin
Stayed 1 night in Mar 2024
Response from Sadaf on Mar 29, 2024
Thank you for your feedback and staying at the Radisson. We look forward to see you again when visiting Seattle. Safe travels!
10/10 Excellent
Angela808
Mar 7, 2024
Liked: Cleanliness, staff & service, amenities
I like the property. It is an old building but good. Clean unit - actually spotless. Only I miss a coffee machine, it would be handy as the coffee downstairs costs over 7,- $. The owner Hiroki, is a very great person.
Angela808
Stayed 1 night in Mar 2024
Response from Andrea on Mar 11, 2024
Thank you for your feedback and we are glad to know you are enjoying your stay with us. You are always welcome to the free coffee we provide in your rooms. Safe travels!
Ann at reception was fabulous, a very hard worker and great customer service
Robin
Stayed 1 night in Mar 2024
Response from Andrea on Mar 7, 2024
We are glad Ann was able to give you a wonderful check in experience. We hope to see you again on your next stay with us at the Radisson. Safe travels!
Ann was great at the front desk made us feel welcome. We definitely plan to return.
Christopher
Stayed 1 night in Mar 2024
Response from Andrea on Mar 5, 2024
Thank you for letting us know about your experience with Ann and we will be sure to let her know about your feedback. We hope to see you soon and have Ann give you a wonderful greeting.
8/10 Good
Richard
Mar 2, 2024
Richard
Stayed 1 night in Mar 2024
Response from Sadaf on Mar 24, 2024
Thanks for your feedback.
6/10 Okay
Shuang
Traveled with family and small children
Feb 28, 2024
Staff at checkin counter aren’t super friendly or professional.
Shuang
Stayed 1 night in Feb 2024
Response from Andrea on Mar 1, 2024
Thank you for bringing this to our attention we want to ensure all our guests have a welcoming stay and management will take of this to make sure your next stay in Seattle is welcoming and accommodating. Safe travels!
Ann who checked us in was wonderful. Efficient, friendly and knowledgeable. It was an enjoyable experience. The woman who waited on us at the RBJ restaurant for breakfast went above and behind in her service.
The lady that checked us in barely acknowledged us during the process. A group of people in the hall were being very loud around 1 or 2 am and woke us up, then around 2:30 or 3am, we were evacuated due to a fire in the building. We grabbed all our stuff and left.
Shawna
Stayed 1 night in Feb 2024
Response from Kayla on Feb 24, 2024
I do apologize about your experience you had with us we had to evacuate for your safety if you give us a call we can give you a discount for any choice hotel.
8/10 Good
Erika
Traveled with partner
Feb 17, 2024
Liked: Staff & service
Entrance was nice. Basic clean. Furniture in lobby had stains. Room was nice, smelled nice. Again, time for a deep cleaning. I would stay again.
Erika
Stayed 1 night in Feb 2024
Response from Kayla on Feb 24, 2024
Thank you for your review. we have cleaned the lobby so we would love to see you on your next stay in seatac.
8/10 Good
Carol
Traveled with partner
Feb 14, 2024
Liked: Staff & service, amenities
The hotel is conveniently located directly across the street from the airport and within a block of Masterpark Lot A.
I’ve stayed at the Raddison many times. It’s always clean and comfortable. This stay met those expectations but there was a parfume smell in the rooms that made me sick. I’m a migraine sufferer so this is a deal breaker for me.
Darcy
Stayed 1 night in Feb 2024
Response from Kayla on Feb 24, 2024
thank you for your review everything helps us improve for your future stay with us.
8/10 Good
Jeffrey
Feb 12, 2024
Jeffrey
Stayed 2 nights in Feb 2024
Response from Sadaf on Mar 24, 2024
Thank you for your feedback and being a valued guest with us. We can't wait to see you during your next stay in Seattle. Safe Travels!