Front of property

Reviews of Petit Palace Sevilla Canalejas

2 out of 5
Petit Palace Sevilla Canalejas
Canalejas, 2, Seville, Seville

Reviews

8.2

Very Good

Rating 10 - Excellent. 224 out of 615 reviews" "
Rating 8 - Good. 269 out of 615 reviews" "
Rating 6 - Okay. 86 out of 615 reviews" "
Rating 4 - Poor. 23 out of 615 reviews" "
Rating 2 - Terrible. 13 out of 615 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juay

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel since it's very convenient to major sightseeing places. Special thanks to Elena, she's very helpful during our stay.
Stayed 4 nights in Apr 2024
Response from Miriam on Apr 25, 2024
Dear JuayThank you very much for your visit and for your very positive evaluation. We are glad to know that you enjoyed your stay with us. We forwarded your comment to our colleague Elena. We will be happy to serve you again soon.Best regardsMiriam ZExperience ManagerPetit Palace Canalejas

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Historic property in a great location, but was fairly noisy, and the bathroom setup is odd with not much privacy
Stayed 3 nights in Mar 2024
Response from Miriam on Mar 27, 2024
Dear Marc,The first thing is to thank you for your words and the time you have dedicated to sharing your experience with other users. We are glad to know that you liked the location.Our hotel is a historic building and is protected, so during our last renovation we were not able to modify the structure or shape of our rooms. We are sorry that the layout and soundproofing of the room did not meet your expectations.We remain at your disposal if you wish to visit our city again.Best regards Miriam ZExperience ManagerPetit Palace Canalejas

8/10 Good

Denis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General area very nice and walkable to restaurants and attractions
Stayed 4 nights in Mar 2024
Response from Miriam on Mar 8, 2024
Dear Denis,On behalf of all the employees of the Petit Palace Canalejas we want to thank you for having chosen us for your stay and for having dedicated part of your time to evaluating your experience in our establishment. It is a pleasure for us to know that the location of the Hotel met your expectations. We hope to see you among us again.Best regardsMiriam ZExperience ManagerPetit Palace Canalejas

10/10 Excellent

carlos, miami

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Miriam on Feb 26, 2024
Estimado Carlos,Muchísimas gracias por hacernos llegar su su gran valoración sobre su reciente estancia con nosotros. Nos complace ver que estuvo a gusto entre nosotros y que se llevó un grato recuerdo de su estancia. Esperamos con ilusión su regreso para compartir nuevas experiencias.Saludos cordialesMiriam ZExperience ManagerPetit Palace Canalejas

10/10 Excellent

Steven, Reston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Oct 2023
Response from Miriam on Oct 16, 2023
Dear StevenThank you very much for sharing your satisfaction with us after your stay in Seville.We are pleased to receive evaluations like yours, highlighting the cordial treatment of our employees.We look forward to your return to share new emotions with us.Best regardsMiriam ZExperience MAnagerPetit Palace Canalejas

10/10 Excellent

SALEH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient to walk all the places
Stayed 3 nights in Sep 2023
Response from Miriam on Sep 28, 2023
Dear SalehThank you very much for sharing your satisfaction with us after your stay in Seville.We are pleased to receive reviews like yours, highlighting the location of the hotel and the cleaning service.We look forward to your return to share new emotions with us.Kind regardsMiriam ZExperience MAnagerPetit PAlace Canalejas

10/10 Excellent

Richard J

Stayed 2 nights in Sep 2023
Response from Miriam on Sep 28, 2023
Dear RichardThank you very much for your kind review. Our guests' opinions are always well received and we are especially pleased to receive positive comments like yours, sharing them with other Hotels.com users.We loved being part of your visit to Seville and we are already looking forward to welcoming you again, for which we are at your disposal.Once again thank you for your comments and cordial greetings.

10/10 Excellent

P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean hotel for a family of 4. Staff were extremely helpful and made our stay very enjoyable. Would definitely stay here again. Great value for money.
Stayed 1 night in Aug 2023
Response from Miriam on Aug 16, 2023
Dear Customer,First of all, thank you for your comment and for choosing us during your stay in Seville. We are glad to know that the Petit Palace Canalejas Hotel has met your expectations and that your stay has been to your liking.Receiving words as kind as yours fills us with satisfaction, because we all work with the hope of ensuring that our guests enjoy the best possible experience with us and from your comment we see that we have achieved it.It will be a real pleasure to receive you again on another occasion.Best regardsMiriam ZExperience MAnagerPetit PAlace Canalejas

10/10 Excellent

Celine

Stayed 3 nights in Aug 2023
Response from Miriam on Aug 16, 2023
Dear CelineThank you very much for sharing your satisfaction with us after your stay in Seville, that is the best gift that the Petit Palace Canalejas Hotel can receive. We like to receive reviews like yours.We look forward to your return to share new emotions with us.Best regardsMiriam ZExperience MAnagerPetit Palace Canalejas

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place .
Stayed 1 night in Jul 2023
Response from Miriam on Jul 16, 2023
Dear DeniseOn behalf of all the employees of the Petit Palace Canalejas we want to thank you for having chosen us for your stay and for having dedicated part of your time to evaluate your experience in our establishment. It is a pleasure for us to know that your stay has been to your liking. We hope to see you with us again.Best regardsMiriam ZExperience MAnagerPetit Palace Canalejas

8/10 Good

Manon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel that is walking distance from all of the tourist must do locations. Room was on first floor, spacious and clean. Modern shower. Very quiet. Reafast was excellent!
Stayed 1 night in May 2023
Response from Miriam on May 15, 2023
Dear Manon,Thank you very much for taking part of your time to share your experience with us with other travelers and for the high score you have given us, we all work with the hope of ensuring that our guests enjoy the best possible experience with us and we appreciate your comment. that we have achieved it. We have loved being part of your visit to Seville and we are already looking forward to receiving you again, so come back soonBest regardsMiriam ZExperience MAnagerPetit Palace Canalejas

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were very nice and helpful. Bathroom door didn’t close completely because the magnet that held the door closed had fallen off. And the shower design was very poor, jets that were meant to shoot your body shot across the bathroom and soaked the whole floor. But the bathroom and the room was very updated. The breakfast was really good and the hotel was very clean and generally very well-maintained. Our room was very quiet.
Stayed 2 nights in Apr 2023
Response from María on May 1, 2023
Dear Mark, Thank you very much for choosing us for your stay in Seville and for sharing your experience with us, with the rest of travellers. We are glad to hear that you enjoyed your stay and that you were happy with our great location and staff. We regret that we did not meet your expectations regarding the bathroom in the room, we will report the incident to the maintenance department to solve the problem. We hope that in the future you will give us a second opportunity to offer you a 10 star stay.Thank you very much for everything. Best regards, María P.Guest ServiceHotel Petit Palace Canalejas

8/10 Good

WAI YEE VERA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sink is bad
Stayed 4 nights in Mar 2023
Response from Miriam on Mar 19, 2023
Dear Wai Yee Vera, Thank you very much for your kind assessment. We want you to know that our goal is to ensure that all our clients enjoy their stay at Petit Palace Canalejas and have an unforgettable experience in our city. Getting it gives us personal satisfaction.Please accept our most sincere apologies for the inconvenience with the sink which we are already reviewing with our technical services.Best regardsMiriam ZapataExperience MAnager

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locations nice hotel
Stayed 1 night in Jan 2023
Response from Miriam on Jan 31, 2023
Dear AliOn behalf of all the employees of the Petit Palace Canalejas we want to thank you for having chosen us for your stay and for having dedicated part of your time to evaluate your experience in our establishment. It is a pleasure for us to know that the location and the hotel met your expectations. We hope to see you with us again. Best regardsMiriam ZapataExperience ManagerPetit Palace Canalejas

10/10 Excellent

hyungjin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Miriam on Dec 23, 2022
Dear Client,Thank you very much for sharing your satisfaction with us after your stay in Seville, that is the best gift that the Petit Palace Canalejas Hotel can receive. We like to receive reviews like yours.We will be delighted to welcome you again on another occasion.Once again thank you for your comments and best regardsMiriam ZapataExperience MAnager

8/10 Good

Yacine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good value hotel
Stayed 1 night in Aug 2022
Response from Petit Palace Canalejas on Aug 15, 2022
Dear Guest, We would like to thank you for taking the time to send us this review. It is our guests' comments that help us to keep improving every day. We are glad that, overall, your stay was pleasant. We look forward to welcoming you again soon. Best regards Chari Carrión Guest Service

10/10 Excellent

douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Petit Palace Canalejas on Aug 15, 2022
Dear Douglas, First of all, I would like to thank you for trusting us for your stay at Petit Palace Canalejas and for taking the time to fill in send us the review. We are glad that your stay was to your liking. The good score in general makes us feel happy because we work for it every day and it is our main goal. We hope to have you with us again in the future, we look forward to welcoming you again! Best regards Chari Carrión Guest Service

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, beds very comfortable and the breakfast was excellent, lots of variety, enough to suit everyone. Plenty of restaurants and cafes nearby
Stayed 1 night in Jun 2022
Response from Miriam on Jul 6, 2022
Dear Peter, Thank you very much for entrusting us with your stay in the city and thank you also for sending us your impressions of staying at the hotel. It's great to know that he felt comfortable with us and that he enjoyed the hotel experience. We will be delighted to welcome you again on another occasion. Best regards

8/10 Good

Jeyaharan

Stayed 1 night in Jun 2022
Response from miriam on Jun 23, 2022
Dear Customer, Thank you very much for your kind evaluation. We want you to know that our goal is to ensure that all our clients enjoy their stay at Petit Palace Canalejas and have an unforgettable experience in our city. Getting it gives us personal satisfaction. We look forward to your return to share new emotions with us. Best regards. Miriam Zapata Experience Manager

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 2 nights in Feb 2022
Response from Miriam on Feb 23, 2022
Dear Christina, Thank you very much for your comments and for your evaluation of the hotel. We are glad to know that we lived up to your expectations and that you had a fantastic stay with us. We look forward to your return to share a new experience. Best regards Miriam Zapata. Experience Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean rooms and a great morning breakfast. Perfect for exploring Seville
Stayed 7 nights in Jan 2022
Response from Miriam on Jan 31, 2022
Dear Customer, Thank you very much for sending us your comments about your recent stay with us and for your great evaluation. We are pleased to see that he was comfortable with us and that he had pleasant memories of his stay. We look forward to his return to share new experiences. Best regards Miriam Zapata. Experience Manager. Petit Palace Canalejas

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The room was way smaller than expected (we didn’t get the smallest option) and we didn’t even have space to open the suitcase
Stayed 2 nights in Oct 2021
Response from miriam on Nov 8, 2021
Dear Customer, Thank you for giving us your opinions about your stay. We are sorry that we did not meet all your expectations. The hotel has different types of rooms with views, sizes and different layouts that are sometimes not the most desired We hope to have a second chance and on your next visit with us we will be delighted to make sure that your room is sized more according to your needs. Best regards. Miriam zapata. Experience Manager. Petit Palace Canalejas

10/10 Excellent

Gloria, Fort worth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Súper nice staff !!!
Stayed 1 night in Oct 2021
Response from recepcionista de turno de noche on Oct 29, 2021
Gracias por su valoración ,saludos Manuel

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
Response from miriam on Sep 22, 2021
Dear Jonathan Thank you very much for sending us his comments about his recent stay with us and for his great assessment! We are pleased to see that he was comfortable with us and that he took a fond memory of his stay. We look forward to his return to share new experiences. Kind regards. Miriam Zapata. Experience Manager. Petit Palace CAnalejas

8/10 Good

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Front Desk Staff
I stayed at the hotel for two days towards the end of January for a family vacation. First, I really want to thank the front desk staff - especially Alaina- she was fantastic! She told us the best places to visit and eat and even helped us book train tickets. We asked her so many questions, and she was very nice, friendly, and patient and really made our stay feel special. We were a family of four and booked the family room. There is a really nice coffee machine downstairs as well. The location of the hotel is also good; it is close to many mainstream shops and its only few minute taxi ride to the old town of Seville. The only negatives we found at the hotel was that the cleaning service could have been much better. For instance, our room hadn't been vacuumed. Additionally, they only provided two of everything, even though we were in a family room. So for example, we only got two towels, two coffees in the room - things like that- and so we had to ask for more. Overall, we enjoyed our trip to Seville and our stay at this hotel. Again, they have a great and helpful front desk staff!
Stayed 2 nights in Jan 2020
Response from Miriam on Feb 21, 2020
Dear Marina, Thank you very much for taking a few minutes to let us know your opinion about our hotel and share your experience with other Expedia users. From Petit Palace Canalejas we would like to thank you for your comment on the hotel's privileged location and on the friendliness of the reception staff. However, we regret that the cleanliness of the room will not reach the level desired by you. We are already working on it by sharing your comment with the head of the cleaning department. Being at your disposal in case you want to visit our city again. Best regards. Miriam Zapata. Experience MAnager

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Experience Manager on Jan 25, 2020
Dear Barbara, Thank you for choosing the Petit Palace Canalejas and for submitting your experience. It is a great pleasure for the whole team to know that you enjoyed your stay with us and that we fulfilled our goal, which is your satisfaction. We hope you visit us again soon. M Angeles Martin Experience Manager

8/10 Good

Robert

Stayed 1 night in Nov 2019

8/10 Good

Mr, Newport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vocation was the best attribute for this hotel., easy to get to all the main sites by walking.The overall standard within the hotel was very good.
Stayed 4 nights in Oct 2019
Response from Miriam on Nov 4, 2019
Dear Customer, Thank you very much for sending us your comments about your recent stay with us and for your great appreciation! We are pleased to see that he was comfortable with us and that he took a pleasant memory of his stay. We look forward to your return to share new experiences. Best regards. MiriamZapata. Experience Manager. Petit Palace Canalejas . +34954226400

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Miriam on Oct 10, 2019
Estimado Juan, Muchas gracias por su altisima valoracion. ¡Nos esforzamos para que nuestros huéspedes disfruten de una estancia memorable en el Hotel Petit Palace Canalejas y parece que hemos tenido éxito! Sería un verdadero placer recibirla en otra ocasión. Saludos Cordiales. Miriam Zapata. Experience MAnager. Petit PAlace Canalejas+34954226400

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and lococation the staff is very nice and friendly
Stayed 1 night in Sep 2019
Response from Miriam on Sep 6, 2019
Dear Customer, Thank you very much for sharing your satisfaction with us after your stay in Seville. We are pleased to receive ratings like yours, highlighting the cordial treatment of our employees and our location. We look forward to your return to share new emotions with us. Best regards. Miriam Zapata Experience MAnager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Manuel turno de noche on Aug 29, 2019
Gracias por su comentario nos anima a seguir dando lo todo saludos

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Marta Aparicio. Guest Service on Aug 21, 2019
Gracias por enviarnos su puntuación. Si tiene alguna sugerencia para algún aspecto que podamos mejorar siempre será bienvenida. ¡Un saludo!

8/10 Good

Kamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice and comfort rooms ( but too small rooms)
Stayed 4 nights in Aug 2019
Response from Marta Aparicio - Guest Service on Aug 19, 2019
Dear Kamel, We want to thank you for your comment. Our hotel is located in a historic building and the rooms have different sizes and distributions. You can choose a room that best suits your needs on your next visit. We hope to see you again soon. Best regards!

8/10 Good

sean, San Jose, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is withing walking distance to all major tourist places, and locates in very nice resident neighborhood. The hotel-house like is sell maintained for convenience.
Stayed 2 nights in May 2019
Response from miriam on Aug 28, 2019
Dear client. Thank you so much for your kind and considerate review. We always welcome feedback from our guests and we were delighted to read the positive comments from you. We are most grateful for your feedback. The review and evaluation of our customers is very important to us as it represents a key tool to maintain and improve our standards at all times and service quality. Best regards. Miriam Zapata. Experience Manager. Petit Palace Canalejas

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, modern hotel. Room was a little small but contained everything we needed for a short break. Staff were very friendly and happy to help.
Stayed 2 nights in Jul 2019
Response from Miriam on Jul 29, 2019
Dear Customer, Thank you very much for sending us your comments about your recent stay with us and for your great appreciation We are pleased to see that he was comfortable with us and that he took a pleasant memory of his stay. We look forward to your return to share new experiences. Best regards. Miriam Zapata. Experience Manager. Petit Palace Canalejas.

10/10 Excellent

Silvina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable!
Had a great experience!. The girls at the reception were extremely helpful. The breakfast was amazing! Location was walking distance to everything! Had a great time!
Stayed 1 night in Jul 2019
Response from miriam on Jul 26, 2019
Dear Silvina, Thank you for taking a few minutes to share your experience with other travelers. We are glad to hear that you had a fantastic stay with us. We look forward to your return to share a new experience with you. Best regards. Miriam Zapata. Experience Manager. Petit Palace Canalejas+34954226400

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well placed to the centre and very convenient to walk
Stayed 3 nights in Jul 2019
Response from Miriam on Jul 15, 2019
Dear customer, Thank you very much for your kind assessment. We want you to know that our goal is to ensure that all our clients enjoy their stay at Petit Palace Canalejas and have an unforgettable experience in our city. Getting it causes us a personal satisfaction. We especially appreciate your comments about our location. Best regards. Miriam Zapata. Experience Manager. Petit Palace Canalejas

10/10 Excellent

MMC, Alpharetta, GA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel, very good location, we could walk everywhere and if we needed a taxi, we didn't have to pay a lot because of the location. Delicious breakfast! We all found something we loved every morning. Rooms are small, but comfortable and clean and bathroom is comfortable as well. I will go back without any doubt. 5 star service. We love Seville and the Petit Palace in Canalejas
Stayed 3 nights in Jun 2019
Response from miriam on Jul 8, 2019
Dear Customer. We thank you for your kind and maximum rating, we are pleased to know that your stay with us was pleasant and enjoyable. It was a pleasure to serve you and that you want to return with us is our greatest gift. We look forward to your return to share a new experience. Best regards. Miriam Zapata. Experience Manager. Petit Palace Canalejas. +34954226400.

10/10 Excellent

Mercedes, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Great location! Staff were polite, friendly and accurate. We will definitely be back! Just as a comment: the two beds room, feels like only one. They are attached together.
Stayed 3 nights in Jun 2019
Response from miriam on Jun 19, 2019
Dear Mercedes Thank you very much for your comments and for your high rating of the hotel. We are happy to know that we lived up to your expectations and that you enjoyed a fantastic stay with us. Your intention to repeat is our greatest gift. We look forward to your return to share a new experience. Best regards. Miriam Zapata. Experience MAnager. Petit Palace Canalejas

2/10 Terrible

George

Disliked: Property conditions & facilities, room comfort
Worst rip off in Sevilla?
How to get depressed in Sevilla ? The smallest shoe box of the city, smallest bed with its head right in the toilet’s door, wrecked furniture, no bed table to put your book, no bed light, about 10sqm for a superior standard at 105€...
Stayed 1 night in May 2019
Response from Veronica on Jun 3, 2019
Dear George Thank you for transmitting your opinions about your stay. We regret that we have not fulfilled all your expectations. The hotel has different room types with different views and distributions. We hope to have a second chance and on your next visit with us we will be delighted to make sure your room has a location more suited to your taste. Best regards. Veronica Martin. Petit Palace Canalejas

10/10 Excellent

Jonathan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a great price!
Room was very small, so be comfortable on whoever you are rooming with. But just used the hotel for sleeping spent the majority of the day exploring the city, made no difference on my end. Price of hotel was lower than most hotels in the area. Great Location, walking distance to everything. took advantage of the free bicycle rental which made exploring the city even faster.
Stayed 2 nights in May 2019
Response from Miriam on May 15, 2019
Dear Jonathan Thank you very much for sending us your comments about your recent stay with us and for your great appreciation! We are pleased to see that he was comfortable with us and that he received a pleasant memory of his stay. We look forward to your return to share new experiences. Best regards. Miriam Zapata. Experience Manager Petit Palace Canalejas

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, stuff very friendly, rooms quite basic, but very clean.
Stayed 1 night in May 2019
Response from Miriam on May 9, 2019
Dear Customer, Thank you very much for sending us your comments about your recent stay with us and for your great appreciation. We are pleased to see that he was comfortable with us and that he received a pleasant memory of his stay. We look forward to your return to share new experiences. Best regards. Miriam Zapata. Experience Manager. Petit Palace Canalejas

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. Everything was spotless the entire time, everyone who worked there was beyond friendly and helpful, and the location is amazing - pretty much a ten minute walk to everything! I would highly recommend staying here when visiting Seville!
Stayed 6 nights in Apr 2019
Response from Miriam on May 7, 2019
Dear Customer, We greatly appreciate that you have decided to recommend us to other Expedia users. Receive words as kind as yours on our team and the hotel fills us with satisfaction, because we all work with the illusion of getting our guests to enjoy the best possible experience with us and through their comment we see that we have achieved it. We were delighted to be part of your visit to Seville and we are looking forward to welcoming you again, so, come back soon. Best regards. Miriam Zapata. Experience Manager. Petit Palace Canalejas

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond friendly and welcoming staff, excellent location, clean comfortable rooms, good breakfast! Would stay here again anytime!
Stayed 2 nights in Apr 2019
Response from Miriam on Apr 30, 2019
Dear Customer. Thank you very much for sharing your satisfaction with us after your stay in Seville, that is the best gift that the Hotel Petit Palace Canalejas can receive. We're happy to receive ratings like yours by sharing them with other Expedia users. We will be happy to welcome you again on another occasion. Once again thank you for your comments and best regards. Miriam Zapata. Experience Maneger. Petit Palace Canalejas

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Location excellent, central to everything we wanted to do, sights, shopping, restaurants. Staff were pleasant and helpful and room clean. The place was just tired and felt very hostel like. Interesting shower which wet more of the bathroom than the person in the shower. We expected a better experience for the price.
Stayed 2 nights in Apr 2019
Response from Veronica on Apr 11, 2019
Dear Customer, Thank you for leaving a review about your experience at the Petit Palace Canalejas Hotel. We are very happy that the location suits your needs, and we appreciate your words about the hotel staff. However, we felt that the price of the room did not meet your expectations. We try to offer a quality service at a reasonable price. For all of us it will be a great pleasure to come back another time. Best regards. Verónica Martín. Host. Petit Palace Canalejas

6/10 Okay

Verified traveler

Stayed 3 nights in Feb 2019
Response from Miriam on Apr 29, 2019
Estimado cliente, Muchas gracias por dedicarnos su tiempo, los comentarios de nuestros clientes son siempre bienvenidos ya que nos ayudan a mejorar día a día. Desde Petit Palace Canalejas queremos agradecerle su valoración del hotel. Quedamos a su disposición si desea volver a visitar de nuevo nuestra ciudad. saludos cordiales. Miriam Zapata. Experience Manager. Petit Palace Canalejas

6/10 Okay

Verified traveler

Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
There was an overpowering smell in the reception area. Bathroom was great, beds were comfortable, small narrow passages to rooms
Stayed 3 nights in Feb 2019

8/10 Good

Omesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Took the airport bus close to the hotel which was a 5-min walk. Close to a lot of bars, shops and restaurants with only a 5 min walk. Room was economical with bed pushed up against a wall which was fine. Nice large windows that opened up to the street with some orange trees. Breakfast buffet was tasty and variety of stuff - especially the smoothies and organic foods.
Stayed 2 nights in Nov 2018
Response from Angela Naya / Experience Manager on Dec 12, 2018
Dear Omesh. We appreciate your feedback and we celebrate that you have enjoyed our location, room view/ facilities and breakfast service. Hoping to welcome you again shorlty, Thanks and best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room small and noisy but clean and adequately equipped.
Stayed 3 nights in Nov 2018
Response from Angela Naya / Front Desk Manager on Nov 11, 2018
Dear guest, Thanks for chossing us for your stay in Seville and thanks for sharing your experience with us. We appreciate your feedback and we apologize for the inconvenience with the noise and the room size. For your next visit, we hope to offer you another kind of room according to your needs. We hope to welcome you again shortly. Best regards,