“The room and food were fanatastic. Unfortunately i fell ill and fhe staff were anazing. Thank you so much for your help and allowing us to check out late. Thank you.”
“This has been one of the worst hotel experiences I have ever had. Firstly, the limited parking availability was not mentioned at the time of booking, which caused immediate inconvenience upon arrival. And I paid £10 to park at public parking area.
More importantly, there was no hot water available in the room. We checked in at approximately 4:00 pm and discovered the issue when attempting to shower. Upon contacting reception, we were informed that the hot water tank had run out and that we……