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Reviews of Best Western Snyder Inn

2.5 out of 5
Best Western Snyder Inn
810 E Coliseum Dr, Snyder, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 89 out of 185 reviews" "
Rating 8 - Good. 55 out of 185 reviews" "
Rating 6 - Okay. 19 out of 185 reviews" "
Rating 4 - Poor. 17 out of 185 reviews" "
Rating 2 - Terrible. 5 out of 185 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Vishal on Apr 9, 2024
Dear Samantha,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and prompt. The price was as right
Stayed 1 night in Apr 2024
Response from Vishal on Apr 4, 2024
Dear Lisa, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Vishal Patel General Manager Best Western Snyder Inn

10/10 Excellent

Nancee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Vishal on Apr 4, 2024
Dear Nancee, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Vishal Patel General Manager Best Western Snyder Inn

8/10 Good

Roger

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Vishal on Mar 24, 2024
Dear Roger,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

6/10 Okay

Liz

Liked: Cleanliness, staff & service
Property was clean hot water lasted however the 1st room fridge did not work. Front desk moved us to another room for the same price where by the 2nd day the restoom light went out.
Stayed 3 nights in Mar 2024
Response from Vishal on Mar 21, 2024
Dear Liz,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Vishal on Jan 20, 2024
Dear John,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Vishal on Jan 18, 2024
Hello,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stop
We drove until late and stopped here for the night to sleep and eat breakfast before continuing on our trip. This Best Western met those needs perfectly. The staff was helpful and breakfast was good. The bed was comfortable and room was warm on a cold winter night.
Stayed 1 night in Jan 2024
Response from Vishal on Jan 16, 2024
Hello Enrique,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you for your loyalty.Sincerely,Vishal PatelGeneral Manager

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Vishal on Jan 10, 2024
Hello John,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact Best Western Snyder Inn.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Vishal on Jan 10, 2024
Hello Natalia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact Best Western Snyder Inn.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Vishal on Jan 10, 2024
Hello John,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact Best Western Snyder Inn.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Dec 2023
Response from Vishal on Jan 10, 2024
Hello Roger,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact Best Western Snyder Inn.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

8/10 Good

Wayne

Room was comfortable, quiet and clean. The breakfast was not fit for human consumption.
Stayed 1 night in Nov 2023
Response from Vishal on Jan 3, 2024
Hello Wayne,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 3255742200.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing thru Snyder
Stayed 1 night in Oct 2023
Response from VP on Nov 22, 2023
Dear Deborah,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable older motel at a great value
This was a great stay for short term- older motel but clean, breakfast as good as most more expensive places: Overall, a comfortable stay at a great value
Stayed 2 nights in Oct 2023
Response from VP on Nov 22, 2023
Dear Walter,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

4/10 Poor

Neil

Disliked: Property conditions & facilities
Room was fine. Was very disappointed the pool had no water. We booked this hotel for the pool.
Stayed 1 night in Jul 2023

4/10 Poor

Bong Jin

Stayed 1 night in Jul 2023

6/10 Okay

Cynthia

Disliked: Cleanliness
Just for overnight
We stayed just one night. Rang bell for service and quickly some arrived and checked us in. Our room was cleaned but the bed sheets were dirty. Someone came right away and changed them apologizing for the inconvenience. The second set had I decided stains on them. No one wants stained or dirty sheets. Said they would comp me on my BW membership. So far they haven’t. The breakfast was barely edible; the sausage was greasy, the gravy was gross as the pot was all crusty and the gravy looked old. The coffee need some coffee in it, more like lightly colored water. I give it three stars just for response time and convenience of location.
Stayed 1 night in Jul 2023
Response from vishal on Jul 17, 2023
Dear Cynthia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jun 2023
Response from Vishal on Jun 25, 2023
Dear Will,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

Karen

Stayed 3 nights in Jun 2023
Response from Vishal on Jul 17, 2023
Dear Karen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

Karen

Stayed 3 nights in Jun 2023
Response from Vishal on Jul 1, 2023
Dear Karen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

Franklin

Stayed 4 nights in May 2023
Response from Vishal on Jul 1, 2023
Dear Franklin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

10/10 Excellent

Jacqueline

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 1 night in May 2023
Response from vishal on May 9, 2023
Dear Jacqueline,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an older facility without an elevator. My handicapped husband could not conquer the stairs so the receptionist placed us in a bottom floor room without an extra cost.
Stayed 1 night in Apr 2023
Response from vishal on May 9, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from vishal on May 9, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Vishal on Mar 23, 2023
Dear Irene,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 3255742200.Thank you again for taking the time to complete the survey.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

8/10 Good

John

Stayed 2 nights in Dec 2022
Response from Vishal on Dec 29, 2022
Dear John,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

ALBERTO G

Disliked: Staff & service
Hotel has no lobby attendat after 11pm
At time arrival, no body was at lobby, requesting to call a phone number for keys assigment, but also no body pickup the phone, then after had paid the room , we were no able to use it and still Hotels.com is investigating if payment can be returned due a lot of policies. We were two guessts affected by this insident.
Stayed 1 night in Nov 2022
Response from vp on Nov 25, 2022
I am sorry to hear about the situation but if its like this we will provide you refund.

8/10 Good

Kenneth

Liked: Staff & service
Best Western always a surprise.
Older property, upgraded, outside entry to rooms, not equal to other hotels in area which are newer, same price. Breakfast was good.
Stayed 1 night in Nov 2022

8/10 Good

Erik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall experience..
Stayed 1 night in Oct 2022
Response from Vishal on Oct 10, 2022
Hello,Thank you for your feedback so we can continue to improve. Your business is important to us.Hope to you see all again soon.Thank you,Vishal PatelGeneral ManagerBest Western Snyder

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sign not lighted, drove past the hotel
Stayed 1 night in Oct 2022
Response from Vishal on Oct 10, 2022
Hello,There is an automated timer on the sign that usually turns on around 8:00 PM. Please do come inside for inquiry on rooms.Thank you,Vishal PatelGeneral ManagerBest Western Snyder

10/10 Excellent

Victor

Stayed 1 night in Oct 2022

6/10 Okay

David

Liked: Cleanliness
Not the usual Best Western
Not up to the standard we expected of a Best Western hotel. It was clean and economical.
Stayed 1 night in Oct 2022
Response from Vishal on Oct 10, 2022
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Vishal PatelGeneral ManagerBest Western Snyder Inn

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. The beds were ok but not the really soft beds.
Stayed 1 night in Jun 2022
Response from Andy on Jul 2, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rockzann

Traveled with family
This is a very clean place to stay. Breakfast was great and the service was amazing.
Stayed 2 nights in Jun 2022
Response from Andy on Jun 25, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property - so clean - convenient to The Coliseum - walking distance. Priya and her husband, the managers - were excellent and so very friendly. They were so accommodating. Breakfast was always on time and the restaurant very clean. They do a great job. Thank you all!
Stayed 4 nights in Jun 2022
Response from Andy on Jun 25, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Andy P on May 31, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Traveled with partner
Liked: Staff & service
Not the nicest best western I've stayed at - felt more like a cheap motel but the staff are super friendly!
Stayed 1 night in May 2022
Response from Andy on Jun 11, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tamie

Stayed 1 night in May 2022
Response from Andy on May 7, 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Stanley

Stayed 1 night in Apr 2022
Response from Andy on May 7, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Harlan, DENTON

Stayed 1 night in Apr 2022

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Shannon, South Jordan

Liked: Cleanliness, staff & service
Property was clean and serviceable. The amenitiea were goodnfornthe price. Check in was rough!
Stayed 1 night in Mar 2022
Response from Andy on May 7, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Pedro and Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Andy on Feb 28, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Del

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Andy on Feb 3, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Walter

Stayed 1 night in Jan 2022
Response from Andy on Jan 19, 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Keith

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and worn out.
Stayed 1 night in Jan 2022
Response from Andy on Jan 11, 2022
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Tammy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Andy on Dec 26, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stacy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Room was clean, quiet and the the bed was great.
Stayed 1 night in Dec 2021
Response from Andy on Dec 19, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a very nice room and quiet. Enjoyed it. And the service was great
Stayed 1 night in Oct 2021
Response from Andy on Oct 25, 2021
Thanks for staying with us. We appreciate your feedback!