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Reviews of Modern Vacation Rental with Roof-top Deck and Pool! Water Views!

Modern Vacation Rental with Roof-top Deck and Pool! Water Views!
South Padre Island, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 25 reviews" "
Rating 8 - Good. 3 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

7.2/10

Cleanliness

Reviews

2/10 Terrible

Georgie R.

Disliked: Cleanliness
Avoid booking here!
We booked this for a family trip to celebrate a few birthdays. Upon arrival, we found the listing to be rather deceiving as well as completely underwhelming. We had a few older family members traveling with us and the amount of stairs they had to conquer was staggering and not mentioned in the listing. Had we known the flights they’d have to endure, would have skipped this listing altogether. This also ties into the mother in law suite that is completely separate from the condo, once again, down the never ending staircases, and not mentioned in the listing. The entire place reeked of mildew. As we entered the bedroom areas to put our stuff down, the bedroom with double beds had live ants crawling all over the one next to the window, this is in addition to the roaches (yes plural) we discovered in the kitchen. Mended the situation ourselves by purchasing ant baits and raid at the Port Isabel HEB. Another issue we had all weekend was with the A/C, it either was faulty or super delayed the entire weekend which was terrible considering we’re still experiencing Texas heat & we’re on the beach. The lowest the A/C got from its initial 78° was 72°. Sleeping was sweaty and uncomfortable. All in all, the place is aesthetically cute but that’s the only pro, but not worth the price being asked for it whatsoever. Beyond displeased with our money and time spent here
Stayed 3 nights in Sep 2023
Response from VrboOwner on Sep 28, 2023
Hi Georgie, We are very sorry to hear that the property did not meet your expectations. We do our best to provide the most accurate description and all necessary information regarding our property for our guests. The description of our home states that this is a four-story townhouse and describes that the mother-in-law suite is located on the ground floor, has a private entrance at the back of the townhouse, and does not have access to the main portion of the home from inside. We also want to apologize for any maintenance issues that you encountered. Please know that we have shared your feedback with our maintenance team to look into these issues further. For future stays, please keep in mind that we have maintenance available from 10AM - 10PM each day of the week to assist with any concerns you may have during your stay. Again, we sincerely apologize for any inconvenience this caused you and we hope that you have a better experience on the island in in the future. Sincerely, Ashleigh T., General Manager

2/10 Terrible

Ning Z.

Disliked: Cleanliness
Please try to avoid this property
Overall very negative experience. The first day when we got there we did not know the “4th” bedroom is totally separated from the main room and it looks like a remodeled storage room. House looks pretty online but actually dirty across counter top to bed sheets. Mold is obviously everywhere. This is not the worst yet. On the first night, it was raining, and all of us were waked up because every single room was leaking water and one of rooms was literally pulling water in bed. (We have all the photos and videos for the pulling raining.) One family friend’s kid was telling she was like in shower for the whole night! I believe the house is not actually ready for listing and surprisingly it is more expensive than the peers. This house is managed by a company called SPI Rental. The management’s move was very slow but we insisted them to find another property for us for the rest a few days. I doubt they really cared and the whole moving and rate adjustment (they moved us to a smaller place with less bedrooms so some families needed to squeeze together) was extremely slow. Please try to avoid this property and the management company. They really need to know how to do business with customers, especially who travels hours to enjoy the vacation!
Stayed 1 night in Nov 2022
Response from VrboOwner on Feb 22, 2023
Hi Ning, thank you for taking time to send us feedback regarding your stay. We are sorry to hear that you did not have a better experience and apologize for the maintenance issues you encountered with the roof leak that occurred during your stay. We understand that this was an inconvenience for you and your guests and are truly sorry it affected your stay in the way that it did. We apologize if it seemed our actions were not prompt. Our team did take your situation very seriously and were working diligently towards a solution. All of our properties are privately owned and we are not always able to relocate one reservation to another property. We do our best to try and make accommodations for instances like these, but we are not always able to do so immediately. In this case, we were able to find an alternative property to move you to and made those changes as soon as we were able to. Again, we apologize for the issues you encountered and for the inconvenience it caused you. We hope you have a better experience in the future. Sincerely, Ashleigh T., General Manager

6/10 Okay

Greg P.

Nice but read description carefully
It’s not a 4 bedroom, it does have 4 sleeping areas. One bedroom area is in the main room of the 2nd level. Another is a separate outside room accessed on the opposite side of the building. There was some damage to cabinets and walls. Good location and open roof is a bonus.
Stayed 3 nights in Aug 2022
Response from VrboOwner on Oct 4, 2023
Hello Greg, We apologize for the confusion, we do strive to be transparent on our VRBO page when it comes to room location. We are glad you were able to enjoy our open roof top. Hope to see you again as our guest. Regards, Marina L., Sales Manager- SPI Rentals team

10/10 Excellent

April B., Homer

Liked: Cleanliness
Hubby/Vacation getaway
The house was very beautiful an more than enough space for 9 of us!! We had so much fun! They even accommodated our early check in due to weather from us having a 10hr drive! Neighbors were awesome as well!! A must come back! How long The only thing was the bouns room was to far away from the rest of the house an it doesn’t explains that in the listening!
Stayed 3 nights in Aug 2022
Response from VrboOwner on Oct 27, 2023
Hi April, we are so happy to hear you had a great experience at our Coronado home. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guests like you. Thank you for your review and we hope to serve you again soon. Regards, Marina L., Sales Manager- SPI Rentals team

10/10 Excellent

Karen T.

Liked: Cleanliness
Very nice place
The house is exactly as pictured. Very aesthetically pleasing. It had plenty of things that we needed. It was spacious and the rooftop was a nice addition to have. We thoroughly enjoyed our stay. The pool is a complex shared pool. There are stairs that you’ll need to go up in order to get to the main floor of the house.
Stayed 3 nights in Jul 2022
Response from VrboOwner on Oct 27, 2023
Hi Karen, it is always amazing to hear that we’ve been successful in our goal of providing guests with the best possible experience. Thank you for giving us the chance to serve you. Regards, Marina L., Sales Manager- SPI Rentals team

6/10 Okay

Verified traveler

Room for improvement
The house at first glance appeared good but the furniture was old; the two full beds were very squeaky. The tv in the room was for dvd only and that was not mentioned in the rental paperwork. There was no broom so we did go and buy one so we could use. The furniture on the roof was torn but we did not spend much time there. There were two roaches in the silverware drawer, and we did end up killing both of them. The house could have used more pots and pans; it was very limited it this area. The mother-in-law suite also could have used some updates. The water flow was not that great. The location was good, it was only a block away from the beach. The garage was also very useful to have.
Stayed 7 nights in Jul 2022
Response from VrboOwner on Dec 1, 2023
Hello, Thank you for telling us about your service experience. While we’re glad that you enjoyed the closeness to the beach, and the access to the garage, we’re very sorry for the inconvenience you encountered during your stay. We have noted this issue and will share it with our team to insure that this issue does not happen again. Regards, Marina L., Sales Manager- SPI Rentals team

10/10 Excellent

Phallen G.

Liked: Cleanliness
Comfortable spacious
Great place to stay not to far from the beach, very spacious and clean , park near by , would stay again
Stayed 3 nights in Jun 2022
Response from VrboOwner on Oct 27, 2023
Thank you for the 5-star review Phallen! We are always aiming for perfection. Regards, Marina L., Sales Manager- SPI Rentals team

8/10 Good

Catherine O.

Room for improvement
Good overall condo for family. TVs were challenging to figure out but eventually we figured it out. Woke up on our last day to ceiling leak dripping on my sons bed :/ Spoke with office about the leak.. days later the manager got back with us by phone and didn’t offer anything for the inconvenience other than just saying someone would go out n check it.
Stayed 4 nights in Dec 2021
Response from VrboOwner on Oct 27, 2023
Thank you so much for taking the time to leave us a review Catherine. We’re sorry to hear that you had a less than perfect experience and would like to sincerely apologize for any inconvenience our company may have caused you. Your feedback is very important to us and we’ll do our utmost to make sure that the issues you have are corrected. Thank you again for taking the time to leave us your thoughts. Regards, Marina L., Sales Manager- SPI Rentals team

6/10 Okay

John R., Moody

Remolding needed.
Nice place needing a little remolding of furniture.
Stayed 4 nights in Jul 2021
Response from VrboOwner on Nov 29, 2023
Hello John, Thank you for taking the time in leaving us your review. We appreciate your feed back. Regards, Marina L., Sales Manager- SPI Rentals team

10/10 Excellent

Judy P., Keller, Texas

Liked: Cleanliness
Payne Perfection
We rented the house for 5 family days at the beach. The house was a great location! Walking distance to the beach, a shop on the corner and tons of restaurants near by. The houses is well laid-out and maximizes the space. We had 5 adults, 1 teen, 3 kids snd a baby. There was plenty of room! The house is well kept and clean.
Stayed 4 nights in Jul 2021
Response from VrboOwner on Oct 27, 2023
Thank you so much for your wonderful review Judy! We’re thrilled to hear that you had a fantastic stay with us, enjoyed our clean rooms, and found our location convenient for your sightseeing. Your recommendation means the world to us. We look forward to welcoming you back soon! Regards, Marina L., Sales Manager- SPI Rentals team

8/10 Good

Katelyn S.

Liked: Cleanliness
Great Spot!
Loved this location! We were about a block from the beach or a short 3-minute walk. There was a surf/souvenir shop another block away for all your beach needs, a restaurant right around the corner, and a liquor store a few blocks away! Plus walking distance from the sea turtle rescue and the bird/wildlife sanctuary! The location was clean and the beds were comfortable! The "maids quarters" were a little weird and disconnected ( you have to leave the house and go around back to get there and there could have been more furniture in it to make it homier) but fine for our group of couples and friends. Would be harder if you planned on put kids there. The trundle beds worked well but there were no blankets for them and no additional blankets at the location beyond sheets but we made it work. The staff at SPI Rentals is great. We had excellent customer service leading up to and during the stay. I will say the check in process was a bit annoying. We were a group of 30+ year-old friends, not spring breakers, but had to go get these wrist bands that we were told got us into the property. The wristbands were certainly a way that they could confirm our ages but we never needed them and wished we didn't wear them all week just in case. On some reviews there was mention of ants. We did see a couple bugs but nothing crazy or alarming. Beyond that, the property was amazing and we would absolutely stay there or with this rental company again!
Stayed 6 nights in Mar 2021
Response from VrboOwner on Oct 27, 2023
Hi Katelyn, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve our service. We do all we can to provide our customers with the best service and experience. It makes our day when guests appreciate it. It means a lot to us that you took the time to share your thoughts with the rest of the community and us. We hope to have the chance to serve you once again. Regards, Marina L., Sales Manager- SPI Rentals team