Ratings based on 133 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveler from Milwaukee,Wi
Dirty for the price
Posted Sep 6, 2016Only place available for the time of travel. Night desk clerk was rude and had an attitude at time of check in. Non smoking room smelled of stale cigarettes, the stay was with my infant son who uses a breathing machine. Sink knob fell off/was already broken, carpet ughhh the carpet was gross, shower needed a good bleaching and scrubbing so did the toilet. I suggest paying the extra $30 a night for the hotel across the street.
by A verified traveler from Missouri
La Quinta near STL Airport
Posted Aug 31, 2016
Pros: It was close to the airport and nice and clean
Cons: Clean the hallway carpets.
Location: There was many places to eat and shop in a relatively short driving distance. It is a little confusing getting to the location.
The first room we were given had a new water leak and the staff immediately moved us to a nice room. They were kind and fixed the issue very quickly. The room was very clean with a nice bed and pillows. The room was very clean. The hallways are in need of a shampooing but the rooms were nice.
by A verified traveler
Posted Aug 26, 2016
The hotel needs some serious updates. The floors are horribly stained and sticky in areas. My shower knob and shower fan was broken. The toilet and shower were not cleaned well. Last, but definitely not least, they claim to have high speed internet, but the Internet doesn't even work and their lobby computer is out of order. Their only upside was that some of the employees were very nice.
by A verified traveler from Maryland
First impression is poor. Hotel is dingy and dirt
Posted Aug 23, 2016Presentation poor. First impression left a feeling that the hotel is not clean. Hallway carpet were dirty, stained and smelly. Room carpet was dirty and stained. Bed linens were clean and bathroom was clean. Will not be using this again.
by A verified traveler from Oklahoma City
Nice hotel chain, TERRIBLE conditions
Posted Aug 12, 2016
Pros: Nothing.
Cons: Everything. Literally everything.
My sister and I booked this hotel, as we love the La Quinta chain, but this particular hotel was DISGUSTING. It had the most terrible conditions that my sister and I have ever experienced.
There was toothpaste all over the sink, hair everywhere, stains on the sheets, and the floors looked like they hadn't been cleaned in years - there were spills and stains that our shoes were sticking to. The shower didn't look safe to shower in either. Dust and dirt all over the place. It didn't look like it had been cleaned at all.
The conditions were so terrible, we left, and hunted for a different hotel at 2am.
by A verified traveler
Dirty, smelly and in bad shape.
Posted Aug 10, 2016We booked a non-smoking room and it reeked tobacco badly, our clothes and the kids stuffy stinked for days. The smoke detector was hanging by its wires. Carpet was dirty.
Breakfast was barely edible.
Stay away from this place.
by A verified traveler from California
Bad stay at the Hotel
Posted Aug 10, 2016
Pros: The check in staff was nice and helpful
The check out staff was sleep on the sofa when we checked out at 3 am
Cons: All rooms should be inspected, including looking under the bed
All sinks and tub handles should be checked
All pillows should get washed often
Location: good location
away from the freeway
near restaurants and shops
I requested service and 5 hours later there was a knock at the door to offer towels
The business center is located in the hall way, I computer, next to the soda and snack machine
The bedding was never changed even after the 3rd day...I had to call for sheets, pillow cases, towels, etc and cleaned the room myself
In the hall way, each room received a new refrigerator and micro wave. No one came to plug ours in. I pulled the old equipment in the hallway and plugged in the new equipment. I also placed the cartons in the hallway
The hall carpet was FILTHY and NASTY DIRTY
The maids get on the elevator with the carts they clean with....go figure...
The maids came on at 10 am....one day a do not disturb card was placed on the door, and we did not place it there....the maids did not want to clean the room
The water in the lobby never had ice in it...It would help if they put a fruit in it and ice.......strawberry or, kiwi or lemon, or a lime...etc
I was really disappointed
The bathroom was never cleaned...I had to purchase my own cleaning chemicals and clean the room daily
The sink knob was broken and you could not open/turn on the faucet
The pillow cases were BADLY stained and had odors
by A verified traveler
Decent Hotel for over night stay
Posted Jul 30, 2016
Pros: the breakfast area looked clean
Cons: everything, the place looks run down and unkept
Location: don't leave cause it's hard to just go get groceries
The staff was not very friendly you can tell this hotel has alot of "over stayed guests" not a great place to take kids at all, just a place to stay to sleep and leave
by A verified traveler from W
Horrible in Hazlewood
Posted Jul 27, 2016The entire place (including the elevator) was filthy and smelled of marijuana. The bathroom floor was covered in pubic hair, there was food and soda literally dripping down the walls in the room AND the hallway. The "manager" wouldn't even come and look, said she couldn't leave her counter. Easily the worst hotel I've ever been to. This place is NOTHING like the pics on the app; definitely just stock photos used to fill the page!
by A verified traveler from Chicago
Great hotel, close to my destination.
Posted Jul 22, 2016
Pros: The location close to my intended destination and quite.
Cons: The pillows at most hotel are just not comfortable, this hotel was no exception. When I travel by auto I bring my own.
Location: See above comment.
The hotel was great. The check in process was very smooth. I had to park in the overflow lot but it just a short walk to the hotel. My only concern was an odor I detected upon entering the room. It smelled like cigarettes but I knew it was a non-smoking room. I carry air freshener with me just for such occasions. Other than this odor the room was fine.
Comment from Hotel Management
Jul 27, 2016 by General Manager , Hotel Management
Thank you so much for your review. We are glad you enjoyed your stay. As for the smoke smell, we are becoming 100% smoke-free during our full property renovation, which will be taking off within the next few months, and we will be taking all necessary means into our hands and the local law enforcements as well, to ensure no guests are breaking the rules/laws of our hotel. We hope to see you in the future and you're able to come check out the new and improved property.