Ratings based on 172 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from A
Exceeded my expectations!!
Posted Jul 6, 2017Sugar Beach A Viceroy Resort is stunning. It's tucked into the mountains and is pure bliss!! The rooms are beautiful. We stayed in the grand luxury villa and it exceeded all my expectations!!! The cleanliness, the comfort (beds and pillows were amazing) the views, the service. Everything was amazing and I couldn't be happier! I will be returning and telling everyone I know! I recommend this amazing resort to anyone who is looking for true luxury!
Comment from Hotel Management
Jul 8, 2017 by Korina Hippolyte, Hotel Management
Dear Esther,
A pleasant good day from Sugar Beach, A Viceroy Resort!
We are pleased to know you thoroughly enjoyed your stay at our island paradise.
It is our aim to ensure our guests are happy and create wonderful memories.
Thank you for sharing with your friends and family about the great vacation you had at Sugar Beach.
We certainly do look forward to welcoming you again.
Warmest Regards,
Korina Hippolyte
Reservations Manager | Sugar Beach, A Viceroy Resort
Recommended
for Everyoneby A verified traveler
Beautiful hotel in fabulous location.
Posted Jun 7, 2017
Pros: The staff and the service.
Cons: No.
Location: Beautiful location. Close to a couple of St Lucia's top tourist spots.
Fantastic staff catering to your very need. They could not have been better
Recommended
for Everyoneby A verified traveler from Charleston, SC
Romantic Hotel Stunning Views Very Little Shopping
Posted May 9, 2017
Pros: Spacious and private hotel room. Unbelievable view.
Cons: Friendliness and helpfulness of restaurant wait staff. Lack of shopping options on resort.
Location: Stunningly beautiful location. Very little shopping nearby. Better restaurants located off property.
Hotel room was very private, clean, very spacious, and comfortable. Butler and transportation staff were very friendly and responsive. Wait staff at hotel restaurants were good, but not as friendly. Absolutely beautiful location between Pitons. Very little shopping available on resort, but recommend taking water taxi to Castries for shopping, which also gives great view of part of island. Hotel restaurants were good, but more impressive options were located off the resort. Complimentary shuttles took us back and forth from room to beach, pool, dining room, etc. Would have preferred to be able to walk to beach, etc., but not a big drawback given shuttle availability. Overall I highly recommend this hotel.
Recommended
for Everyoneby A verified traveler
Amazing hotel
Posted May 8, 2017
Pros: The staff were totally amazing. Friendly and professional
Location: Plantations, waterfalls, natural springs,volcano and great little town Soufriere
Beautiful rainforest and gorgeous beach situated between the fabulous pitons.
Recommended
for Couplesby A verified traveler
Posted Apr 17, 2017
It was flat out awesome, would definitely repeat. A true 5***** experience.
by A verified traveler
Posted Mar 28, 2017 on Hotels
Recommended
for Everyoneby A verified traveler from florida
Fantastic cottages in a fantastic location
Posted Feb 28, 2017Fantastic location---at the beach between the Pitons! Beautiful cottages with great ammenties!! Options for your own pool or quick walk/ride (on their shuttles) to the beach as well as other activities on their plantation. Spa was serene and staff throughout the premise were extremely nice, helpful, and beautiful!!!
by Deborah
An oasis of style and civilisation.
Posted Feb 26, 2017 on HotelsWe stayed for just three days for a bit of pampering. We were in a luxury villa which was near the top of the hill. When we arrived we thought it was a bit isolated and miles from the facilities on the beach but the shuttle system is so good that we actually loved the privacy of our room, which was very well appointed and comfortable, and it took only a minute to call our butler Karen......who was there to deal with every request promptly and efficiently, and ask for a tut tut to take us down the hill. We ate one night in the Bayside restaurant and two nights in the Great Room. The food was much better in the Great Room - a wonderful standard for the Caribbean. It was expensive, as we expected, but very good. We were however shocked by the price of the San Pellegrino water - $13 for a bottle! Ridiculous!! All the staff were superb - very friendly, relaxed and helpful. We particularly loved the Pier bar which is on decking over the water: it was quiet and a great place to soak up some sun with a cold beer. We hired a car so we could explore the island and we visited Anse Chastenet - which we thought was very dirty and run down; Rodney Bar marina, which was lovely......and lots of other places in between. The roads were appalling - full of massive potholes and very twisty and we tried several supermarkets to buy some tonic water but couldn't find any anywhere. We were very happy to get back to civilisation at Sugar Beach! A fabulous hotel on a not so fabulous island........
Recommended
for Everyoneby A verified traveler
Best vacation ever!
Posted Dec 12, 2016The rooms were just amazing. The beds were super comfy. The beach is amazing. The staff is fantastic. The food is tasty and the sun was rejuvenating. We're coming back.
by A verified traveler
Posted Dec 2, 2016 on Hotels