Breakfast served, American cuisine
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Reviews of Courtyard by Marriott St. Petersburg Downtown

3 out of 5
Courtyard by Marriott St. Petersburg Downtown
300 4th St N, St. Petersburg, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 232 out of 513 reviews" "
Rating 8 - Good. 173 out of 513 reviews" "
Rating 6 - Okay. 57 out of 513 reviews" "
Rating 4 - Poor. 34 out of 513 reviews" "
Rating 2 - Terrible. 17 out of 513 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness
Stayed 5 nights in Apr 2024
Response from BT on Apr 19, 2024
Thank you for your feedback

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BT on Apr 17, 2024
Thank you for your feedback!

8/10 Good

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to St Pete Pier and downtown.
Stayed 2 nights in Apr 2024
Response from AL on Apr 15, 2024
Thank you for staying with us. See you next time!

8/10 Good

Yiema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BRT on Apr 9, 2024
Thank you for your feedback!

8/10 Good

Wing

Traveled with family
Liked: Cleanliness, staff & service
Staff was helpful. Was not happy the laundry room was out during my 5 night stay at the hotel
Stayed 5 nights in Mar 2024
Response from BRT on Apr 5, 2024
Thank you for your feedback!

10/10 Excellent

Leamon

Stayed 4 nights in Mar 2024
Response from AL on Apr 15, 2024
Thank you for the 5 star review! We appreciate you.

10/10 Excellent

Claudia, Apopka

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall is an outdated property and overpriced!! Perhaps is convenient in downtown but there is no option on dining around if you are walking. Or breakfast buffet and for the $$$ we paid there was not even ISB port for us to charge our phones!! It definitely needs improvement.
Stayed 1 night in Mar 2024
Response from BT on Mar 23, 2024
Thank you for your feedback.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BT on Mar 19, 2024
Thank you for your feedback!

4/10 Poor

Andrei

Traveled with family
Disliked: Property conditions & facilities
It was very noisy and we didn’t not have hot water. They put us in a handicapped room.
Stayed 1 night in Mar 2024
Response from BT on Mar 6, 2024
Thank you for your feedback.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from BT on Feb 23, 2024
Thank your for your feedback!

2/10 Terrible

Jeffrey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not appreciate no notice of a fee to valet park when there is no parking at the hotel. Sounds from the street all night kept me awake. I will NEVER stay at this hotel again. It needs MAJOR renovations from the prior hotel it used to be. They need parking ( no valet ) for customers who drive to the hotel.
Stayed 5 nights in Feb 2024
Response from BT on Feb 21, 2024
We are a property located Downtown with limited public parking areas. Thank you for your feedback.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from BT on Feb 6, 2024
Thank you for your feedback!

10/10 Excellent

Even

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Service & Location
Stayed 2 nights in Jan 2024
Response from BT on Jan 29, 2024
Thank you for your feedback!

8/10 Good

Ernest

Traveled with family
Liked: Cleanliness, staff & service
The staff was extremely friendly and helpful.
Stayed 2 nights in Jan 2024
Response from BT on Jan 29, 2024
Thank you for your feedback!

2/10 Terrible

Nicholas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from BT on Jan 23, 2024
Thank you for your feedback.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water was not very hot No in room safe
Stayed 7 nights in Jan 2024
Response from BT on Jan 18, 2024
Your feedback is appreciated.

10/10 Excellent

Tetyana

Stayed 1 night in Jan 2024
Response from BRT on Jan 19, 2024
Thank you for your feedback!

6/10 Okay

Ramona

Stayed 2 nights in Dec 2023
Response from BT on Jan 17, 2024
Thank you for your feedback!

10/10 Excellent

Luther Ronald, Toledo

Stayed 3 nights in Jan 2024
Response from BT on Jan 15, 2024
Thank you for your feedback!

8/10 Good

Gregory, Largo

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping department needs some attention. 12 day stay and 2 days no room cleaning. The left dirtysheets laying in my open suitcase. 3 days the coffee was not replenished.
Stayed 5 nights in Jan 2024
Response from BT on Jan 10, 2024
Thank you for your feedback. I will be sure to share this with our leadership team to prevent it in the future.

2/10 Terrible

aaron

Business traveler
Disliked: Cleanliness, property conditions & facilities
No hot water, dirty bathrooms
Stayed 1 night in Jan 2024
Response from BT on Jan 9, 2024
I'm sorry to hear that, I will take a further look into this.

2/10 Terrible

Heather, New York

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I had no air conditioning and my mini refrigerator was broken.
Stayed 3 nights in Jan 2024
Response from BRT on Jan 9, 2024
I'm sorry to hear that. We will take a further look into it.

8/10 Good

Rachel D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in St.Pete
I think it is important to be aware that parking at this property is an additional $35.00. The hotel is in a perfect location for walking around town.
Stayed 2 nights in Jan 2024
Response from BT on Jan 9, 2024
Thank you for your feedback!

6/10 Okay

Virginia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from BT on Jan 8, 2024
Thank you for your feedback!

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated but $35 parking is extreme
Overall, nicely renovated hotel. However, a forced $35 mandatory valet fee is extreme and not worth the price.
Stayed 1 night in Jan 2024
Response from BRT on Jan 8, 2024
Thank you for your feedback

8/10 Good

Ricara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from BT on Jan 8, 2024
Thank you for your feedback!

8/10 Good

Ken, North Andover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but clean, comfortable. Staff are polite and responsive. Good value for location under Marriot badge.
Stayed 1 night in Dec 2023
Response from BT on Jan 8, 2024
Thank you for your feedback!

10/10 Excellent

Xitlali

Stayed 1 night in Jan 2024
Response from BT on Jan 8, 2024
Thank you for your feedback!

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst stay - Ever
Worst hotel experience I’ve ever had. Employees - friendly. Facilities - atrocious. There was no hot water, the water had very poor pressure, the bed was lop-sided and clearly hasn’t been replaced in years. The TV received maybe 5 channels which continued to shut off after a few minutes. WiFi would work for about 20 minutes at a time. The exterior side door does not work. I could hear word for word what was said in hallways and next door (I’m sure they could say the same). The fact that I had to go to a coworker’s hotel down the street just to shower is horrible. Truly the worst stay I’ve ever had. Will make sure this hotel is removed from our recommended listing. For the price comparison of other hotels in the area, this was an overpriced motel 8.
Stayed 3 nights in Dec 2023
Response from BT on Jan 3, 2024
Thank you for taking the time to share your thoughts regarding your stay. I appreciate you bringing it to our attention. I will share your message with the leadership team.

10/10 Excellent

James

Stayed 2 nights in Dec 2023
Response from BT on Jan 2, 2024
Thank you!

8/10 Good

sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite some recent negative reviews about ongoing construction, we really enjoyed our stay and construction seemed to be complete as of Dec 30. My only complaint is that there are only two elevators which run extremely slowly. It took about 10 minutes for one to come this morning.
Stayed 2 nights in Dec 2023
Response from BT on Dec 31, 2023
Thank you for your feedback!

4/10 Poor

Catherine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Older hotel thin walls
The receptionist neglected to tell us of the amenities on the property. For example, they had an indoor pool, a bar, and a breakfast restaurant. We are platinum Marriott members, and couldn’t believe the welcome we received. Nothing! The hotel for Marriott is very old, although the elevator Did work thank goodness. The room had been updated but the TV was the smallest I’ve ever seen in a hotel with no channel list of any kind in the room, again very disappointing. The walls were paper thin, and the vents were connected to the rooms down the hall, I could literally hear a woman talking on the phone for over an hour through the vent in our bathroom. Thankfully the noise did not carry on through the night. Technically, it is considered downtown and we were able to walk to many restaurants even in the rainy day cold evening. It is quite a walk to the restaurant areas maybe 8 to 10 blocks. For those interested in saving $35, there is parking along the street right by the hotel after 6 PM. We did not see the signs and were unaware so we paid the valet. It was not what we expected. Maybe others will be happy to stay there.
Stayed 1 night in Dec 2023
Response from BT on Dec 30, 2023
Thank you for your feedback.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Currently under construction/pool closed
A lot of things not disclosed at the time of booking. The pool is currently closed with no timeline for reopening (per the front desk), they were doing construction in the lobby and upgrading things in the rooms so every morning around 10am there was drilling and knocking in the rooms next door to me. Don't bother paying for parking, there's plenty of spots on the street right next to the hotel.
Stayed 6 nights in Dec 2023
Response from BT on Dec 27, 2023
Thank you for your feedback.

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
Hotel was under construction so we had some minor hiccups. We were assigned to a room on the 4th floor but rooms had no window treatments which were laying on the floor in the hallway or in the rooms so we asked to be reassigned which was no problem. The elevator seemed to take longer than normal because of the construction workers and staff trying to get from one floor to another. Our room was clean and the beds were comfortable but we had no hot water middle of 2nd day and morning of checkout. Hotel staff was friendly and offered to comp us for the valet parking. If I had known the hotel was under construction, I would have stayed somewhere else but it's in a good location to downtown.
Stayed 2 nights in Dec 2023
Response from BT on Dec 27, 2023
Thank you for taking the time to let us know about your stay. We look forward to welcoming you back!

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
Great location at good price. Front desk staff were friendly and extremely helpful and all should get a raise!!!
Stayed 1 night in Dec 2023
Response from BT on Dec 27, 2023
Thank you for your kind feedback!

6/10 Okay

Kristen

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from BT on Dec 27, 2023
Thanks for your feedback.

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 2 cents
It is under construction so the indoor pool is closed. The only reason we booked our stay here versus another. The room was good but lacking some hot water.
Stayed 1 night in Dec 2023
Response from BT on Dec 27, 2023
Thank you for your feedback. We look forward having you again!

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nothing negative to say about this property. It was a great stay.
Stayed 1 night in Dec 2023
Response from BT on Dec 27, 2023
Thank you! Come back and see us again!

4/10 Poor

Jaime, Indianapolis

Traveled with partner
Liked: Amenities
Disliked: Staff & service
At check-in 12/15/23 Danielle was polite & professional. She stated $200 would be held on my credit card for room deposit at $50 per night. I stated that was unreasonably high for any Marriott I’ve stayed at so she was kind to change my n the computer to only $100 deposit. On 12/17 I reviewed my credit card charges and noticed an additional $50 was authorized by someone at this hotel. I called the front desk and spoke with Dana who stated the deposit is $50 per night staying and that even though Danielle changed the amount to $100 their computer system automatically authorized an extra $50. I told her if it’s supposed to be $50 per night why didn’t the system automatically authorize for an additional $100 if that’s the policy. She was very rude, unprofessional and short. She told me when I checked in I gave permission for the hotel to run my card for any charges incurred even though Danielle told me only $100 would be authorized. I then asked to speak with the hotel Manager for which she very rudely said “ I am the manager” I then asked for corporate’s number for which she stated “it can be googled but I will google it for you” The room was clean & even with renovations. I asked the front desk staff for NO housekeeping to enter this was not granted they entered one day. I had a king bed but only a queen blanket on it that was dingy w/ holes. The pillows smelled of mildew even after removing the cases. Hotel displays Israel flag @ coffee bar during this social unrest sadly
Stayed 4 nights in Dec 2023
Response from BT on Dec 27, 2023
I apologize for the issues faced during your stay. When you are back in the area we hope you give us another chance to host you.

4/10 Poor

Michael

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from BT on Dec 27, 2023
Thank you for your feedback.

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from BT on Dec 27, 2023
Thank you

10/10 Excellent

Clifford

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from AL on Dec 11, 2023
Thank you for taking the time to review us. We appreciate the great score. We look forward to serving you again soon!

10/10 Excellent

Madisen

Liked: Cleanliness, staff & service, property conditions & facilities
2 thumbs up
Stayed 2 nights in Dec 2023
Response from AL on Dec 11, 2023
Thank you for taking the time to review us. We appreciate the great score. We look forward to serving you again soon!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic charm and friendlyness
Stayed 3 nights in Nov 2023
Response from AL on Dec 11, 2023
Thank you for taking the time to review us. We appreciate the great score. We look forward to serving you again soon!

10/10 Excellent

paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from AL on Dec 11, 2023
Thank you for taking the time to review us. We appreciate the great score. We look forward to serving you again soon!

10/10 Excellent

Robin, Safety Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; great staff. Property currently under renovation so indoor pool was closed and one of the elevators was out of order. Another month or so when the renovations are completed, it will be even better. Price was very reasonable.
Stayed 1 night in Nov 2023
Response from BT on Nov 28, 2023
Thank you for staying with us, we appreciate your kind feedback. Hope to see you again!

10/10 Excellent

JEFFREY

Stayed 2 nights in Nov 2023
Response from AL on Nov 24, 2023
Thank you for the 10 out of 10!

10/10 Excellent

James

Traveled with group, Business traveler
Fun place
Stayed 1 night in Nov 2023
Response from BT on Nov 20, 2023
Thank you for your feedback! - BT

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from BRT on Nov 14, 2023
Thank you

8/10 Good

Jane and Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about your hotel from start to finish. Our only complaint would be the operation of the TV. The channels did not seem to coincide with the guide channel.
Stayed 6 nights in Nov 2023
Response from AL on Nov 12, 2023
Thank you for staying with us. We will make sure that the TV issue is corrected. We hope to see you again soon!