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Reviews of The Sebel Sydney Martin Place

4 out of 5
The Sebel Sydney Martin Place
165 Phillip Street, Sydney, NSW

Reviews

8.4

Very Good

Rating 10 - Excellent. 8 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.8/10

Cleanliness

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Theresa

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Limited hotel amenities, unable to order room service and no available gym etc
Stayed 3 nights in Apr 2024

8/10 Good

Euijin, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
Well decorated and located in the heart of the city. Great and kind service also
Stayed 2 nights in Apr 2024

10/10 Excellent

Carol

Stayed 4 nights in Mar 2024

8/10 Good

Sayivasantharaj

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very convenient to everything and well appointed hotel. Only complaint is, even though the front desk is staffed 24 hours, we had to wait 5-10 to be checked in - as there was no one at the front desk around 6:30/7 pm on a weekday when most corporate travellers will be checking in. Otherwise - very good hotel and recommend it.
Stayed 4 nights in Mar 2024
Response from chloe on Apr 1, 2024
Dear Sayivasantharaj,Thank you so much for taking the time to tell us about your experience at The Sebel Sydney Martin Place. It is always a pleasure to receive positive feedback. We’re staffed 24/7 my sincerest apologies for your waiting time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we’re glad our hotel was convenient for you and we hope your next visit will be as pleasant as the previous one.Kind regardsChloe General service agentThe Sebel Sydney Martin Place

10/10 Excellent

Madonna

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Very friendly and accommodating. Room was comfortable. The shower made my day. Room to move, shower head that could be moved to height and angle I wanted, taps that gave me the temperature and water flow I wanted. I would go back just because of being able to have a great shower. Bed was comfy too.
Stayed 1 night in Mar 2024

10/10 Excellent

aurielle

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property has just been refurbished so all nice and new with a new carpets smell, rooms are really nice with a very comfy bed, staff where great friendly and professional
Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
When we booked this hotel it was a Mecure but now it is a lovely refurbished Sebel, as soon as you entered the hotel it had that lovely new carpet smell, looks like everything has been replaced, it was a nice week though during the New Years week, room has a nice feel of luxury about it and a nice comfy bed, staff are great and very friendly
Stayed 6 nights in Dec 2023

6/10 Okay

Christopher

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The property has been refurbished and rebadged to the better Sebel brand. The refurbishment has been done on the cheap, the bathroom is tight for two people, no minibar but there is a mini bar product list on the reception counter, no restaurant, the adjacent restaurant was closed, so no where close for breakfast, no bar in the hotel and no room service. It's positives, friendly reception staff, complimentary bottle of sparkling wine that was surprisingly good and its walkable distance from Circular Quay and Darling Harbour.
Stayed 3 nights in Dec 2023

2/10 Terrible

Jonathan

Stayed 1 night in Nov 2023