Holiday Inn Parramatta, an IHG Hotel

Photo gallery for Holiday Inn Parramatta, an IHG Hotel

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Outdoor pool
Outdoor pool
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Holiday Inn Parramatta, an IHG Hotel

Holiday Inn Parramatta, an IHG Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
18-40 Anderson Street, Parramatta, NSW, 2150

Explore the area

  • Popular LocationSydney Harbour Bridge34 min drive
  • Popular LocationCircular Quay34 min drive
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)37 min drive
  • Popular LocationSydney Opera House39 min drive

Choose dates to view prices

About this area

Sydney

Near a train station, Holiday Inn Parramatta, an IHG Hotel is in Parramatta, a neighborhood in Sydney with good shopping. Looking to enjoy an event or a game? See what's going on at Bankwest Stadium or Sydney Speedway.

What's nearby

  • Westfield Parramatta Shopping Centre - 7 min walk
  • Parramatta Park - 16 min walk
  • Sydney Harbour Bridge - 34 min drive
  • Circular Quay - 34 min drive
  • Sydney Opera House - 39 min drive

Getting around

  • Sydney Harris Park Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 37 min drive

Restaurants

  • Lil Miss Collins - 3 min walk
  • Anjappar - 3 min walk
  • Circa Espresso - 4 min walk
  • Pho Pasteur - 5 min walk
  • Sun Ming BBQ Restaurant - 5 min walk

About this property

Holiday Inn Parramatta, an IHG Hotel

4-star Sydney hotel in Parramatta, near Westfield Parramatta Shopping Centre
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn Parramatta, an IHG Hotel offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Languages spoken

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 30 for adults and AUD 30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Twenty One Fifty

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (4327 square feet)
  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • iPod dock
  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Renovations and closures

The property is closed during April and May.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 30 for children (approximately)
  • Self parking fee: AUD 18 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 452 out of 1000 reviews
5 - Excellent 45%
Rating 4 - Good. 419 out of 1000 reviews
4 - Good 42%
Rating 3 - Okay. 94 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 19 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 1000 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only comment was that sometimes the area in front of the hotel was sometimes littered with coffee cups or litter not necessarily from the hotel but gave the building a bad look
Stayed 3 nights in May 2022

5/5 Excellent

Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Apr 2022

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not what it was
It is a very comfortable hotel but it is tired. The restaurant and bar are closed now, no room service and the fire alarm went off one night during my stay. Its just not what it was a few years ago, staff are very helpful but queues to check in are long. I would not stay again is all I would say. Pub and pokies bar over the road for a meal is very average and I would also not recommend.
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

1/5 Terrible

Business traveler
Disliked: Staff & service
No room service!!! Midnight fire alarm evacuation seemed totally unnecessary. $100 deposit asked for on check in despite prepayment of account is unacceptable
Stayed 1 night in Mar 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Holiday inn the staff were lovely and very helpful. The rooms were very clean. It’s a great central location.
Stayed 2 nights in Mar 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, handy location, easy parking, good size room
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022