Hi Lory, Thank you for sharing your experience. We apologize for the plumbing and bed frame issues, as well as any inconveniences you faced. Your feedback is important, and we'll use it to improve our services. We're glad you found our communication pleasant and enjoyed the massage chair. We'll also take note of your suggestion regarding paper products. We aim for a better stay next time, and we appreciate your understanding. If you choose to stay with us again, we'll make sure your experience is smoother.

Hi Chad, Thank you for taking the time to leave a review of your recent stay at our property. We appreciate your feedback and are glad to hear that you found our place to be decent. Creating a comfortable and welcoming environment for our guests is important to us, and we are pleased to have provided you with a satisfactory experience while you visited family nearby. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We value your feedback as it helps us improve our services. Thank you for choosing our property, and we hope to have the opportunity to welcome you back in the future.

Hi Melissa, We appreciate you sharing your feedback and looking forward to hosting you again!

Hi Brian, We would like to sincerely apologize for the negative experience you had during your stay at our property. We understand the importance of a clean and comfortable environment for our guests, and it is disappointing to hear that we fell short of your expectations. We would like to inform you that we have taken immediate action and had the property deep cleaned. We are also working on making sure all maintenance issues are addressed. We appreciate your time and wish you all the best in your future travels.

Hi Robert, Thank you for your feedback. Please know we do schedule routine pest control to prevent this and I'll have them spray and check the property. We appreciate the feedback and we are constantly trying to improve our short-term rental and our services. Your reviews help us do that.

We appreciate the feedback and we are constantly trying to look for ways to improve our guest's experience. Your reviews help us do that. If you have any specific concerns or suggestions, please don’t hesitate to reach out to us. Thank you again for being our guest.