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Clarence Hotel

Photo gallery for Clarence Hotel

Premier Room | Premium bedding, in-room safe, individually decorated
Exterior detail
Shower, rainfall showerhead, designer toiletries, hair dryer
Interior detail

Overview of Clarence Hotel

Clarence Hotel

4.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
51 Willow St, Tauranga, Bay Of Plenty, 3110

Explore the area

  • Popular LocationTauranga Art Gallery3 min walk
  • Popular LocationTauranga Domain4 min walk
  • Popular LocationMemorial Park3 min drive
  • AirportRotorua (ROT-Rotorua Regional)59 min drive

Room options

About this area


Located in Tauranga, Clarence Hotel is in the city center and near the airport. Mount Maunganui Golf Club and Tauranga Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Robbins Park and Tauranga Domain. Tenpin Tauranga and Fergusson Park are also worth visiting.

What's nearby

  • Tauranga Art Gallery - 3 min walk
  • Robbins Park - 4 min walk
  • Tauranga Domain - 4 min walk
  • The Elms Mission House - 9 min walk
  • Memorial Park - 3 min drive

Getting around

  • Tauranga (TRG) - 10 min drive


  • Cbk - 5 min walk
  • Starbucks - 6 min walk
  • Fresh Fish Market Tauranga - 4 min walk
  • The Barrel Room - 4 min walk
  • Takara Japanese Restaurant - 3 min walk

About this property

Clarence Hotel

4-star hotel in the business district
At Clarence Hotel, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy perks such as:
  • Free self parking
  • Access to a nearby health club, express check-out, and smoke-free premises
  • Luggage storage, concierge services, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 49-inch LED TVs with Netflix and satellite channels
  • Electric kettles, heating, and daily housekeeping


Chinese (Mandarin), English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms


  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms


  • Terrace


  • In-room massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • In-room accessibility available in select rooms
  • No elevator
  • Roll-in shower available in select rooms
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Blackout drapes
  • Pillow menu
  • Premium bedding


  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels


  • 49-inch LED TV with satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service


  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties



Check-in from 2 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18


Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (8 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Clarence Hotel Tauranga
Clarence Tauranga
Clarence Hotel Hotel
Clarence Hotel Tauranga
Clarence Hotel Hotel Tauranga

Frequently asked questions

Is Clarence Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Clarence Hotel?

Self parking is free at this property.

What time is check-in at Clarence Hotel?

Check-in is from 2 PM - 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Clarence Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Clarence Hotel located?

Located in the heart of Tauranga, this hotel is within a 5-minute walk of Tauranga Art Gallery, Monmouth Redoubt, and Robbins Park. Tauranga Domain and The Elms Mission House are also within 10 minutes.




Rating 10 - Excellent. 46 out of 58 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 9 out of 58 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 3 out of 58 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 0 out of 58 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 58 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities




10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel, excellent service and rooms are lovely. A real change to standardised chain type hotels, it was just wonderful and the staff were all lovely.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Top Quality Room with a luxurious Bed & top of the range Decor. The bathroom & shower was also amazing! The restaurants downstairs are so good with friendly staff & food to die for. We were there celebrating a special occasion & it did not disappoint - I would highly recommend this place.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old world charm. Staff are top-notch. Loved the place
Stayed 1 night in May 2021

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish boutique hotel
The room is beautiful. I like it so much, the colour of the fabrics, the pattern on the door, the vintage window, the furry surface of wardrobe, everything. And it's comfortable as well, lovely bed and lovely shower. The old post office building itself is worth a visit.
Stayed 3 nights in Apr 2021

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bed and nice shower.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2021

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't regret staying here
The furnishings are really contemporary and pretty swanky. I loved the whole way this old bank has been modified. The bar has the best gin drinks and the atmosphere is wonderful. Just be mindful that this is an older building which has quirks - for those who need 100% quiet, you may struggle with the noise from the bars particularly on Friday and Saturday nights. But it has the best bed I have ever slept in.
Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent


Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Tauranga
Amazing place to stay in tauranga.Great location.Very impressive and restaurant is very good with amazing food.will return
Stayed 3 nights in Jan 2021

10/10 Excellent

Sue, NZ

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
this would be the best Hotel experience I have had in NZ
Stayed 3 nights in Jan 2021