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Reviews of Roxon Urban Ramat Gan (Formerly Ramada Ramat Gan)

Roxon Urban Ramat Gan (Formerly Ramada Ramat Gan)
1 Krinitzi St, Ramat Gan

Reviews

7.4

Good

Rating 10 - Excellent. 61 out of 296 reviews" "
Rating 8 - Good. 129 out of 296 reviews" "
Rating 6 - Okay. 53 out of 296 reviews" "
Rating 4 - Poor. 34 out of 296 reviews" "
Rating 2 - Terrible. 19 out of 296 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reuven

10/10 Excellent

Reuven

Liked: Cleanliness, amenities

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Hadar

Traveled with family
Liked: Cleanliness, room comfort
Good value for money
Booked the suite and it was as promised large enough to fit a family of four with comfort.The room was clean but not as well maintained as needed. The pool was great and the kids enjoyed it a lot. Some of the staff in the breakfast area weren't very friendly and nice. The breakfast was good but didn't change during our 5 day stay. Overall good value for money
Stayed 4 nights in Aug 2023
Response from galit millo, Guest Relations on Aug 27, 2023
Dear Hadar, Thank you for your feedback. We are glad to read that you found our suite comfortable and suitable for your family and that you enjoyed the pool and the good breakfast.we hope to see you again on your next vacation.

10/10 Excellent

Kathleen

Traveled with family
Liked: Amenities
staff very helpful. Breakfast was a feast! Rooms clean and restful. Air conditioning works well. Pool is lovely
Stayed 1 night in Aug 2023
Response from galit millo, Guest Relations on Aug 27, 2023
Dear Kathleen, Thank you for your kind words! We're pleased to hear that our staff was helpful, that you enjoyed our rich breakfast, and that you found our rooms clean and restful. It's great to know that you had a comfortable stay with us, and we hope to welcome you back for another visit soon.

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from galit millo on Aug 27, 2023
Dear Joy, Thank you for the perfect score. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon.

8/10 Good

Akiva

Business traveler
The staff especially maya were amazing!! Could not have been any nicer. Ac needs updating and floors too maybe. But otherwise it was fine and comfortable.
Stayed 1 night in Aug 2023
Response from galit millo, Guest Relations on Aug 15, 2023
Dear Akiva, Thank you for your review! We're delighted to hear that our staff, especially Maya, left a positive impression on your stay. We're glad you found your experience comfortable and enjoyable. We look forward to welcoming you back in the future!

4/10 Poor

Vasil

Stayed 2 nights in Aug 2023
Response from galit millo, Guest Relations on Sep 12, 2023
Dear Vasil, We are sorry that we couldn't meet your expectations. We hope that you will give us a second chance to prove our excellent service and hospitality.

8/10 Good

Nadege

Traveled with family
Deni (the security officer)was great
Stayed 1 night in Jul 2023
Response from galit millo, Guest Relations on Jul 30, 2023
Dear Nadege, Thank you for your kind review! We're happy to read that you had a nice stay with us and enjoyed the service provided by our wonderful staff. We hope to welcome you back again soon for another fantastic stay!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Good enough
Nice hotel, breakfeast was ok, the area of the pool is small, saturday was packed there was not enough space
Stayed 1 night in Jun 2023
Response from galit millo on Jun 12, 2023
Thank you for taking the time to share your review! We appreciate your kind words about our hotel and are glad to hear that you found it nice. Weekends are crowded and we apologize for the inconvenience as we try to ensure a good experience for our guests. We would love the opportunity to welcome you back in the future.

8/10 Good

Magnolia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a clean property, easy to call a taxi going to the airport.
Stayed 4 nights in May 2023
Response from Ramada Ramat Gan on May 24, 2023
Dear Magnolia,Thank you for the good review.We are happy to read that you enjoyed the clean hotel.We hope to see you again.

10/10 Excellent

Ki Hong

Business traveler
Liked: Cleanliness
Conveniently located and friendly staff.
Staffs were very friendly. I had red eye flight and got there early, they kindly find a place for me to be prepared for the early morning meeting. Breakfast was very nice. I am not big fan of western or middle east food, but the foods was great. Facilities wise, I can not say it is great but good enough for business trip and clean due to the floor without rug. One thing I could not experience is swimming pool, the operation hour is somewhat limited (form 10 am to 6 pm). All in all, it was a good stay for me.
Stayed 2 nights in May 2023
Response from Ramada Ramat Gan on May 22, 2023
Dear Ki Hong,Thank you for the great review.We are happy to read that you enjoyed the friendly staff and the great food.We hope to see you again.

2/10 Terrible

Thomas

Traveled with group
Counter staff promised to arrange taxi for us to airport but forgot to put it down while handovered to next shift. It caused us to go to street to get a taxi at 5 am.
Stayed 1 night in Apr 2023

10/10 Excellent

Adar

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Ramada Ramat Gan on Mar 28, 2023
Dear Adar,Thank you for the high rating.Hope to see you again.

10/10 Excellent

Mark

Stayed 1 night in Mar 2023
Response from Ramada Ramat Gan on Mar 26, 2023
Dear Mark, Thank you for the high rate.We hope to see you again soon.

6/10 Okay

shiraz

Traveled with family
Liked: Cleanliness
A nightmare of a vacation
Terrible experience. We arrived at the hotel as a couple with a two-year-old baby. At midnight a party started in the room next to us which included loud music, drugs and alcohol and lasted for several hours. As a result, we were unable to sleep all night, and it was useless to try to put the baby to sleep. The hotel staff treated the problem with indifference and claimed that the police and not they should handle it. I want my money back and compensation from the hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Samuil

Business traveler
Liked: Cleanliness, room comfort
Great hotel to stay!
It was a great experience! Clean, cozy, comfortable room. Very good location. Extremely friendly and helpful staff
Stayed 3 nights in Feb 2023
Response from Ramada Ramat Gan on Feb 12, 2023
Dear Samuil,Thank you for the excellent review. We are happy to read that you had a great experience, that you enjoyed the clean and comfortable room, the good location and the friendly and helpful staff. We will be happy to host you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in Dec 2022
Response from Ramada Ramat Gan on Dec 29, 2022
Hello,Thank you for the high rate.Hope to see you again.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded my room and offered free parking. 😊
Response from Ramada Ramat Gan on Dec 27, 2022
Mark hello,Thank you for the good rate.We are glad to read that you enjoyed the kind service. Hope to see you again soon.

8/10 Good

Jordan

Business traveler
Liked: Cleanliness, property conditions & facilities
Great rooms, very clean and spacious. Breakfast was incredible and location conveniently close to restaurants, bars and shops. Staff had a bit of an attitude issue
Response from Ramada Ramat Gan on Dec 18, 2022
Jordan hello,Thank you for taking the time to fill out the feedback. We are glad to read that you enjoyed the rooms, the breakfast and the location.Hope to see you again.

4/10 Poor

Yaacov

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
No tissues No pen or paper to write No water Bathroom flash not good
Response from Hotel Managment on Jun 4, 2023
Dear Yaacov, guest satisfaction is very important to us, the issues you raised have been reviewed.We will be happy to see you again among our guests and give you a very good hospitality experience

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from Ramada Ramat Gan on Dec 7, 2022
Philip hello,Thank you for the good rate.We hope to see you again soon.

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place, very friendly and helpful staff, felt at home, hope to return to Israel and will book my stay in your hotel. The breakfast was out of the world. What I did not like, the service elevator, scary. I realize that renovations took place.
Stayed 1 night in Nov 2022
Response from Ramada Ramat Gan on Nov 23, 2022
Hannah hello,Thank you very much for taking the time to write us the positive review. We are glad to read that you enjoyed the breakfast and the friendly service.We will be happy to see you again soon.

10/10 Excellent

Miroslava

Stayed 1 night in Sep 2022
Response from Hotel Managment on Jun 4, 2023
Deat MiroslavaThank you very much for the review.

10/10 Excellent

surie

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff was friendly and helpful and accomdating
Stayed 5 nights in Aug 2022
Response from Dana Harel , reception manager on Aug 21, 2022
Dear Surie, Thank you so much for wonderful review, I'm happy to hear the compliments about our hospitality.hope to see you soon !

4/10 Poor

dov

Disliked: Cleanliness, room comfort
Ive been to better
i would rate this a 2 star property, motel. bird poop all over the window, water leaked from shower and flooded the room, only one pillow and a television that was smaller than my tablet. parking was difficult to find and no place to drop off guests. a really busy and unsettling location was quite though
Stayed 1 night in Jul 2022
Response from Ramada ramat gan on Aug 8, 2022
Thank you for the feedback, the hospitality experience of our guests is very important to us, so is the cleanliness of the rooms and the comfort in the rooms, and we take every comment seriously for improvement, we will be happy to host you again.

6/10 Okay

gary

Stayed 1 night in Dec 2019

2/10 Terrible

Ronen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from rimonim on Nov 24, 2019
Hello First, I would like to thank you for finding the time to share your experience with us. I was sorry to read that your vacation with us did not go well. We at the Rimonim Tower Ramat Gan hotel go into great efforts to provide our guests with facilities and service beyond their expectations. Your comments were taken into our consideration. Hope to see you again among our guests. Kind Regards,

2/10 Terrible

Andy

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Cleaned
Looks good in the pics. I’m sure 20 years ago it was nice. Is dirty and not well maintained at all.
Stayed 1 night in Nov 2019
Response from rimonim on Nov 24, 2019
Hello First, I would like to thank you for finding the time to share your experience with us. I was sorry to read that your vacation with us did not go well. We at the Rimonim Tower Ramat Gan hotel go into great efforts to provide our guests with facilities and service beyond their expectations. Your comments were taken into our consideration. Hope to see you again among our guests. Kind Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice, spacious, clean room. Amazing Israeli breakfast chef-style (highly recommend). The parking is very, very hard to find. Left my phone charger next to the bed and when I went back the next day to get it, the staff was unhelpful. There was someone else in room (13:00) and they would not check- but took my info. We’ll see if I get it back.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property from outside view would not be appealing but once inside all were nice and the room was nice and the breakfast was Great! I would definitely stay here again.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from rimonim on Oct 2, 2019
Hello, Thank you for choosing to stay at the Rimonim tower Ramat Gan hotel. We at the Rimonim tower Ramat Gan hotel go into great efforts to provide our guests with facilities and service beyond their expectations. I want to thank you for your review and for taking the time to share your pleasant experience you had at our hotel. Your comments were taken into our consideration. Hope to see you again among our guests. Kind Regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the Hotel Rimonim Tower Ramat Gan - Very Good Overall Services.
Stayed 2 nights in Sep 2019

8/10 Good

Naama

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019
Response from rimonim on Sep 5, 2019
Hello, Thank you for choosing to stay at the Rimonim tower Ramat Gan hotel. We at the Rimonim tower Ramat Gan hotel go into great efforts to provide our guests with facilities and service beyond their expectations. I want to thank you for your generous review and for taking the time to share your wonderful experience you had at our hotel. We are happy you enjoyed the quality of the breakfast. Hope to see you again among our guests. Kind Regards

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
I stayed here twice. First time was fine. I came back the following week and left the hotel after my first night. The pool guy yelled at me, there was noise in the hallway which kept me up all night and no security with the door wide open at night. Receptionist fighting with em about my complaints. Won’t stay here anymore.
Stayed 2 nights in Jul 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good value for money. While not the finest hotel, for a business trip that I was hardly in the nicely updated and modern room very much, it was very adequate. Breakfast was exceptional!!!!!
Stayed 3 nights in Jul 2019
Response from rimonim on Jul 24, 2019
Hello, Thank you for choosing to stay at the Rimonim tower Ramat Gan hotel. We at the Rimonim tower Ramat Gan hotel go into great efforts to provide our guests with facilities and service beyond their expectations. I want to thank you for your generous review and for taking the time to share your wonderful experience you had at our hotel. We are happy you enjoyed the quality of the breakfast. Hope to see you again among our guests. Kind Regards

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Worn carpeting dirty room poor service. Won’t teccoment it to anyone
Stayed 1 night in Jul 2019

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019
Response from rimonim on Aug 1, 2019
Hello, Thank you for choosing to stay at the Rimonim tower Ramat Gan hotel. We at the Rimonim tower Ramat Gan hotel go into great efforts to provide our guests with facilities and service beyond their expectations. I want to thank you for your generous review and for taking the time to share your wonderful experience you had at our hotel. We are happy you enjoyed the quality of the breakfast. Hope to see you again among our guests. Kind Regards

8/10 Good

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the suite style, with a kitchen and private bedroom, as well as a living room area.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities
Stayed 5 nights in Jun 2019

8/10 Good

Babs, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely roof top pool Clean rooms with kitchenette and friendly staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and neat. The location was perfect, one block from local transportation, convenient stores, and a bus ride from Tel Aviv
Stayed 3 nights in Jun 2019

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Excellent service, efficient staff & value for money.
Stayed 3 nights in Jun 2019
Response from rimonim on Jul 3, 2019
Hello, Thank you for choosing to stay at the Rimonim tower Ramat Gan hotel. We at the Rimonim tower Ramat Gan hotel go into great efforts to provide our guests with facilities and service beyond their expectations. I want to thank you for your generous review and for taking the time to share your wonderful experience you had at our hotel. We are happy you enjoyed the quality of the breakfast. Hope to see you again among our guests. Kind

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Initial impressions are disproportionately important … the entrance, lobby and lifts are shabby and tired. BUT the room was fine and as described on the internet. Bright and cheery breakfast room the offers wide range of tasty foods. Reception staff are very helpful, requests for housekeeping matters were responded to quickly. Ramat Gan is convenient to Tel Aviv and elsewhere. We would stay there again
Stayed 8 nights in Jun 2019
Response from rimonim on Jun 29, 2019
Thank you for choosing to stay at the Rimonim tower Ramat Gan hotel. We at the Rimonim tower Ramat Gan hotel go into great efforts to provide our guests with facilities and service beyond their expectations. I want to thank you for your generous review and for taking the time to share your wonderful experience you had at our hotel. We are happy you enjoyed the quality of the breakfast. Hope to see you again among our guests. Kind Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in terrible condition, totally rundown. We stayed there because of the property location, next to our family. The only plus of this hotel is the very tasty breakfast with great variety.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019