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Reviews of Hyatt Place Tijuana

3 out of 5
Hyatt Place Tijuana
Blvd. Agua Caliente 10488 Col. Aviación, Tijuana, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1002 reviews" "
Rating 8 - Good. 225 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Traveled with partner
Liked: Staff & service
It was noise. Construction as early as 7 AM
Stayed 1 night in May 2024

8/10 Good

martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property location and the staff was wonderful. Close to mall and restaurants.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

4/10 Poor

Yessica

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Reservation was not the same as when arrived
Stayed 1 night in Apr 2024

10/10 Excellent

Xochitl

Liked: Cleanliness, amenities
Muy amables y eficientes. Los recomiendo altamente
Stayed 1 night in Apr 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Alberto

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Sheets and bed were not the most comfortable. Sheets felt scratchy
Stayed 3 nights in Mar 2024

10/10 Excellent

Jorge, Moreno Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in tj
Stayed 1 night in Mar 2024

2/10 Terrible

JAMES, san diego

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Reynaldo

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Next to a construcion site, room next a noisy are. site does not mentioned that a deposit will be ask at time of check in.deposit
Stayed 1 night in Feb 2024

4/10 Poor

JAY

Business traveler
I’ve stayed here FEB 14 2024 and now Feb 23, both females at the counter while Chekimg in never gretted me. Never said Hello sir may I help you never. She gave me the worst room location both times it was bad with both females at check in.
Stayed 1 night in Feb 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
OK
Stayed 1 night in Feb 2024

10/10 Excellent

Fernando, Lakewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, cerca del centro, de plaza Rió y Restaurantes. El único inconveniente es durane el día salir del estacinamiento debido a la gran cantidad de autos
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa, Oxnard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious rooms and close to good restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I love this place and it’s the only place I stay when visiting Tijuana. Location is great, the staff is amazing and their breakfast is super delicious.
Stayed 1 night in Feb 2024

10/10 Excellent

Alejandro Araiza

Traveled with family
Liked: Amenities
Me gusto mucho todo. Muchas gracias
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The buffet is awesome. The menudo reminds me of the menudo back home in El Paso. The hotel is close to everything. Plaza Chapultepec is across the street. Access to a bank also is across the street.
Stayed 1 night in Jan 2024

10/10 Excellent

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Juryana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay very kind and generous staff…
Stayed 1 night in Jan 2024

8/10 Good

Lisseth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, my only complaint was the noice level. We were given a room in the second level, facing the street, and we could hear everything. But the worst noice was the boiler on the roof, right beneath our room window. I think I would give them another try, just not on the second level facing the street.
Stayed 3 nights in Jan 2024

8/10 Good

arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities
My room was just by a air filter outside which was noisy and could not sleep well
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities
GREAT SERVICE AND DIRECTLY ACROSS THE STREET FROM FINE DINING AND ENTERTAINMENT
Stayed 2 nights in Dec 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stayed 1 night in Dec 2023

8/10 Good

Araceli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and excellent service by staff. The only issue is you can hear everything your neighbors are doing /saying through the thin walls.
Stayed 2 nights in Dec 2023

10/10 Excellent

jose

Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Stayed 1 night in Dec 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for overnight stay. Great breakfast options
Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

rajendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Luis Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, arriba de mis expectativas
Stayed 1 night in Dec 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower water was not draining out. In room service food delivery, foam container was unexpected in a hotel like Hyatt. Plastic fork and knife were of very poor quality.
Stayed 1 night in Dec 2023

8/10 Good

Gustavo

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was great! great customer service, very nice people.
Stayed 4 nights in Nov 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Nov 2023

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Mohammad

Stayed 4 nights in Nov 2023

10/10 Excellent

katia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in comfortably
Best hotel yet. Our stay was one of the most comfortable in every way.
Stayed 1 night in Nov 2023

10/10 Excellent

roberto

Very clean nice staff
Stayed 1 night in Nov 2023

10/10 Excellent

Maria Guadalupe

Stayed 1 night in Nov 2023

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included in your stay
Stayed 1 night in Oct 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Alex

Stayed 1 night in Oct 2023

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, beautiful hotel, friendly staff, nice rooms, good breakfast buffet. Overall good experience. My family stayed in three rooms and they were confortable and clean. I would definitely recommend it to anyone.
Stayed 1 night in Sep 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2023