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Reviews of Ramada by Wyndham Ciudad de Mexico Perinorte

3.5 out of 5
Ramada by Wyndham Ciudad de Mexico Perinorte
Gustavo Baz Blvd 4873, Tlalnepantla de Baz, MEX

Reviews

8.2

Very Good

Rating 10 - Excellent. 119 out of 237 reviews" "
Rating 8 - Good. 63 out of 237 reviews" "
Rating 6 - Okay. 26 out of 237 reviews" "
Rating 4 - Poor. 12 out of 237 reviews" "
Rating 2 - Terrible. 17 out of 237 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Reservaciones on Feb 29, 2024
Gracias por su visita, esperamos verle pronto.

4/10 Poor

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reservaciones on Dec 22, 2023
Esperamos verle pronto, muchas gracias por sus comentarios.

10/10 Excellent

Sol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reservaciones on Dec 22, 2023
Esperamos verle pronto.

10/10 Excellent

Ricardo

Traveled with family
Liked: Amenities
Great service and friendly staff
Stayed 1 night in Aug 2023

8/10 Good

Oscar

Stayed 2 nights in Aug 2023

10/10 Excellent

Daisy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We recently visited from Las Vegas, this place was very comfy! Everything was nice and clean. The beds were very comfortable, SHOWER WAS WARM AND STAYED WARM (big plus!). Check-in was very fast. We always felt very safe!

8/10 Good

israel, houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking and clean
Stayed 7 nights in Jul 2022
Response from Reservaciones on Jul 29, 2022
Thank you for your comments, hope to see you soon.

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Mar 2022
Response from Reservaciones on May 11, 2022
 Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Reservaciones on May 11, 2022
 Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.

2/10 Terrible

Elizabeth

Stayed 1 night in Nov 2021

8/10 Good

Pedro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto, buena ubicación y comodidad
Stayed 1 night in Nov 2021

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Stay if you have business nearby
Staff is friendly and courteous, hotel installations are clean and well maintained but it is clearly dated . Mattress felt pretty thin and the towels were clean but again need to be replaced. Room service was great and so is the breakfast. It is a solid choice if you have business to tend to in the area, but hotel is in the middle of an industrial area so no walking to explore or getting food outside the hotel unless you take a taxi. There are things nearby just not walking distance. Highlights: Staff and food. Downside: Dated, industrial location.
Stayed 3 nights in Oct 2021

10/10 Excellent

Luis

Stayed 1 night in Aug 2021

10/10 Excellent

Jhonatan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe parking, clean
Very close to everything, located in a nice area and very accesible, closed garage parking and we felt safe. Clean rooms, look exactly like pictures, & they followed all covid protocols.The only thing would be the small bathroom/shower area had curtains that were not large enough to keep the water inside the shower area.
Stayed 1 night in Dec 2020

10/10 Excellent

Estela, Michigan

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and disinfected the front desk clerk very kind
Stayed 1 night in Oct 2020

8/10 Good

Daniel E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the price
Stayed 1 night in Jul 2019

6/10 Okay

Alexander, perris, usa

Traveled with partner
Liked: Cleanliness
Stayed 3 nights in Mar 2019

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel safe
When we arrived the front desk agent was nice/ Helpful. The room was ok, minor cleanliness issues but nothing to make a fuss over. The next morning left a note for the cleaning attendant if she can please change the sheets on both beds and left her a of 50 pesos. When I returned to the room the sheets were changed but the rest of the room seemed as it was cleaned half ways. There was debris on the carpet, the living area trash was still in the container and it just wasn’t cleaned good. This was the last night staying there so I left it alone. Around midnight we get a knock on our door and they said “Room Service”, we were already asleep, and for them to say room service in English seemed sketchy, we said through the door that we didn’t order room service and to leave. That made my night very uneasy. I basically stayed up the rest of the night. How did they know that we spoke English in that room, makes me believe that maybe it was a set up from one of the employees. I didn’t feel safe anymore.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

doctor, mexico city

Liked: Cleanliness, property conditions & facilities, room comfort
Worth the stay
It was a nice basic hotel and with a basic buffet breakfast. room service was average nothing bad nothing great. needs were really comfortable though.
Stayed 2 nights in Apr 2018

8/10 Good

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

2/10 Terrible

Gene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare hotel
A local told me the area this hotel is in is called "The Beast". There is nothing in the area to walk to. The shuttle was only for companies that paid for it for their employees. They would not even take me to a local restaurant. There is no air conditioning in the rooms and the windows don't open. The wifi went down and they couldn't even check me out and I have not received the promised emailed receipt. The light on the room desk broke so I could not work and had to change hotels. The food in the restaurant was bad. I cannot recommend this property.

10/10 Excellent

MARCO, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 10+
Great service and friendly staff

6/10 Okay

Art, Maryville, TN

Liked: Cleanliness
Was OK, not exceptional...
The room was nice, my only issue, which is a big issue for me was the shower head had many of the water flow holes blocked, the water shot out everywhere but on me, just a small spray. I asked for it to be changed or repaired but it was not. The closet had not one hanger, I had to leave my shirts and suits laying on the bottom, I asked for hangers at the same time I asked for the shower to be fixed, I received the hangers same day. The food in the restaurant was acceptable most days.

8/10 Good

Dominic, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lobby, spacious rooms.
We stayed here three nights because the location was mid-way between the places we need to be near. Not much to do in the immediate area its just traffic and industrial stuff. The staff were very nice to us and seemed genuinely happy to work there. Breakfast and lunch in the restaurant was excellent with very nice staff. The dinner service had different staff and the food was disappointing and the service was not very good. There is a washer and dryer available. Wifi in the rooms was weak but good enough for email.

10/10 Excellent

JOSE L.

Liked: Cleanliness, room comfort
Business
I like this hotel only thing it is the pool it is ok not really big but ok the personal was good

8/10 Good

abigaik

Liked: Staff & service, room comfort

8/10 Good

Heriberto, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, very efficient personnel
We had a very good time at this Holiday Inn hotel. The services are well organized. The restaurant serves very tasty Mexican food.

4/10 Poor

Miguel Cavazos, Monterrey, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be much better
It was not pleasant. The elevators to the parking lot were not functioning, the rooms were not noise-insulated, you could hear people talking from other rooms as well as the TV. The neighborhood was scary. There's a lot to improve.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Biz guy, Mex d.f

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Ok to stay
All 3 pieces of exercise eq was in need of repair. Not so great an idea to run in the neinorhood either. No bed bugs found and bed was clean and shower was the best feature. Had a stove and microwave but no refrigerator. No big complaints but could have been $10 cheaper

8/10 Good

Ron Snyder, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to Stay in Perinorte
The usual excellent service, great facilities of Holiday Inn, coupled with a free breakfast that rivals the buffets at tourist luxury hotels. All at a rate not much different from any other nearby hotel. This is my choice whenever I am near the Perinorte area of Mexico City.

8/10 Good

Jerry, Yorktown, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mexico City solid accomodations
It was hard to get to it but the hotel was surprisingly pleasant. Friendly staff, helpful valet parking and a decent breakfast

10/10 Excellent

thebestw, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Great Breakfast #1
Was really good people who work there are really nice

10/10 Excellent

thebestw, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice Breakfast is the best
we had fun and the people who work there are really nice

8/10 Good

G.Rowan, D. F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perinorte Outlet mall trip
We really enjoyed the El Volcanes Restaurant! The front desk was very helpful it getting my Priority Club number when I didn't have my card with me.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No as good as the Holiday INN I used to
Location, nothing around hotel. Noise, near to the main road, lots of traffic. Uncomfortable smell every morning

10/10 Excellent

Mario, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Service and Hotel Condition with Affordable Price!!!
Excelent Staff Excelent Shuttel Service Very Clean Rooms Very Good Food. needs to improve a little in the Gym Area!!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Holiday Inn Perinorte Mexico City-Affortable
Located in an industrial area, food and personnel attention very good. Rooms are comfortable, some night noices-not frequent.

4/10 Poor

MR .EASY

Liked: Staff & service
VERY UNHAPPY GUEST
Used the gym , some machines were broken, also having a fan inside GYM room would help.A\C was not working in the room. Those rooms need VENTILATION maybe BEING able to open the window JUST 4 inches my help. service at your restaurant was not a very good ( NIGHT SHIFT) . However food and staff on your Sunday morning buffet was great!!

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service, room comfort
Trip to Mexico!
The Hotel was great, service,food and personal were wonderful. The only thing was the location, that was far from the places my partner and me need to go.[...]

4/10 Poor

Joerg, McAllen, Texas

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Big disappointment, careless personell, "give a damn" attitude (Manager)
The location of the Hotel on the map is wrong. They are located almost an hour (in traffic) away right in front of Mexicos biggest Cement plant. There were plenty of bell boys, but they made no effort in helping with our luggage. They did lend us their dooly though. The asigned rooms had no electricty. They changed us to other rooms, but they were smoking rooms. One of them was occupied. The third room was fine, but the key stopped working requiering a 5th trip to reception. The AC has no temperarure setting and only blows warm air. The room was nice but overly perfumed. Restaurant service poor, food ok, but not cheap.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
Perfect Seclusion
The hotel was great and conveniently located for me to get to where i had to. Staff was courteous at all times upon leaving and entering the facilities and all guest were announced, overall it was a great.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Buena comida
Stayed 1 night in Apr 2024

10/10 Excellent

Jesús Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurante muy bien
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel bonito para cuando necesitas ir a algún motivo por esa zona

2/10 Terrible

José Abraham

Stayed 1 night in Feb 2024

2/10 Terrible

José Abraham

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
Pésimo ni asearon la habitación salimos a las 10 de la mañana regresamos a las 8 de la noche xq teníamos 1 día más reservado lo comentamos a recepción limitándose la señorita a decir no tenemos personal para asear la habitación comentándole que se había pagado por un servicio teniendo la obligación de brindarlo al 100 ni tendieron cama asearon el baño y nos dejaron toda la basura no es posible que a cobren y no den la atención adecuada muy decepcionante
Stayed 1 night in Feb 2024