Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Bcn

Trato excelente y servicio magnífico.

Posted Jul 7, 2016
Fuimos con una niña pequeña y el trato fue estupendo. Tranquilo y limpio. Ubicación alejada del ajetreo pero ideal para descansar después de visitar una ciudad tan bonita
Comment from Hotel Management
Jul 12, 2016 by directora Hotel, Hotel Management
Estimado cliente, Gracias por su buena valoración y por comentar su experiencia en nuestro hotel Casona de la Reyna de Toledo. Nos alegra que se hayan llevado una grata impresión de nuestro hotel. Esperamos que vuelvan pronto a Toledo a visitarnos. Reciba un cordial saludo, Lola Sánchez Directora Hotel Casona de la Reyna
5 out of 5
by A verified traveler

Excelente relacion calidad precio

Posted Jun 2, 2016
Es la cuarta vez que me alojo en el Hotel. Totalmente recomendado, Hotel con mucho encanto por ser un antiguo palacio remodelado que le da un aspecto diferente pero muy comodo y agradable.
Comment from Hotel Management
Jun 3, 2016 by directora general, Hotel Management
Estimado huésped, Es un placer conocer que disfrutaron su estancia y agradecemos enormemente la confianza depositada en nuestro hotel. Nos encanta que hayan vuelto a hospedarse con nosotros. Vuelvan pronto a Toledo a visitarnos! Estaremos encantados de recibirles! Reciba un cordial saludo. Lola Sánchez. Directora General. Hotel Casona de la Reyna
4 out of 5
by Carlos from Panama

Económico, Sencillo, limpio, desayuno bien

Posted May 24, 2016 on Hotels
Excelente trato de las recepcionistas, buen desayuno, el hotel algo viejo, pero limpio, tranquilo, demasiado bien por ser un hotel económico. Por suerte tome la opción de poner el auto en el Garage del hotel a pesar que era un poco apretado. Afuera hay lugar para estacionar pero demasiado apretado, vi cómo se golpeaban los autos al estacionar y salir. Para ir al centro preferimos tomar el bus que pasa en la puerta. Si sos joven quizás no tengas problemas en caminar un poco en subida.
Comment from Hotel Management
May 29, 2016 by Lola Sanchez Directora, Hotel Management
Estimado cliente, Es un placer conocer que disfrutaron su estancia y agradecemos enormemente la confianza depositada en nuestro hotel. Estaremos encantados de volver a recibirles si vuelven a Toledo en el futuro. Reciba un cordial saludo. Lola Sánchez. Directora General. Hotel Casona de la Reyna
4 out of 5
by Roger from newport

Good for car drivers

Posted May 18, 2016 on Hotels
Great location for seeing thr sites of Toledo if you are self driving. Not in the centre but near enough for easy access. Underground car park a bonus (charges apply). A bus goes from outside the hotel to the centre every 30 minutes if the hills become too much! Breakfast pretty good, not 5 star but its not a 5 star hotel. Overall good value
Comment from Hotel Management
May 23, 2016 by Lola Sanchez Directora, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna
4 out of 5
by A verified traveler

Posted May 6, 2016
Hübsche ruhige Zimmer in guter Lage in dee Nähe vom Fluss. Alle Sehenswürdigkeiten sind in wwnigen Minuten zu erreichen. Gern jeder Zeit wieder.
Comment from Hotel Management
May 9, 2016 by Directora General, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna
4 out of 5
by A verified traveler from Norwich, UK

Nice quiet hotel with friendly staff

Posted May 3, 2016
WE booked two single rooms. Both actually had large comfortable doubles. The bathroom was adequate and had the benefit of a bidet. It is an uphill walk to the town to the rear of the hotel, but it's downhill after food and wine so that's ok. Close to the pretty old Jewish Quarter and overlooking the river, this was a very comfortable and quiet three night stay. The breakfast was plentiful and varied.
Comment from Hotel Management
May 4, 2016 by directora general, Hotel Management
Dear customer, Thank you for your review. Your comments are very important for us because they help us to improve our services. We hope you consider visiting us if you come back to Toledo in the future. Best regards. Lola Sanchez. Manager Hotel Casona de la Reyna
5 out of 5
by A verified traveler

Posted May 2, 2016 on Hotels
Comment from Hotel Management
May 10, 2016 by Lola Sanchez Directora, Hotel Management
Estimado cliente, Gracias por elegir nuestro hotel y por tomarse unos minutos para valorarlo. Nos alegra su grata valoración. Nos encantaría volver a recibirles de nuevo si regresan a Toledo. Reciba un cordial saludo. Lola Sánchez. Directora General. Hotel Casona de la Reyna
4 out of 5
by John from Plymouth, U.K.

Charming town, a great surprise.

Posted Apr 28, 2016 on Hotels
Very helpful and charming receptionist. There was no aircon dictionary available so the room felt a bit hot.
Comment from Hotel Management
May 3, 2016 by Lola Sanchez Directora, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna
5 out of 5
by A verified traveler

A Quaint Old Town

Posted Apr 19, 2016 on Hotels
The room was an adorable old fashioned cute room which my family loved. It was a short but difficult walk to town. The town was an adorable smaller town. It was difficult to find restaurants open for an early dinner. The church was awesome.
Comment from Hotel Management
Jun 25, 2016 by Lola Sanchez Directora, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna
5 out of 5
by A verified traveler from Québec, Canada

C'est compliqué ?.

Posted Apr 14, 2016
Très joli. Bien situé. Salle de bain laissait à désirer. Très exiguë. Personnel, acceuil parfait. Ça s'est gâché le lendemain matin?
Comment from Hotel Management
Apr 19, 2016 by Lola Sanchez, Hotel Management
Cher client, Je vous remercie d’avoir choisi notre hotel pour votre séjour à Tolède. Votre commentaire est très important pour nous afin de continuer à nous améliorer. Nous espérons vous accueillir à nouveau très prochainement. Cordialement. Lola Sanchez. La direction del l’hôtel.