Crowne Plaza Torreon

Photo gallery for Crowne Plaza Torreon

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down comforters, in-room safe, desk

Overview of Crowne Plaza Torreon

Crowne Plaza Torreon

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Boulevard Torreon Matamoros #4050, Torreon, COAH, 27260

Explore the area

  • Popular LocationRevolucion Stadium3 min drive
  • Popular LocationLa Laguna Regional Museum3 min drive
  • Popular LocationTorreon Urban Forest3 min drive
  • AirportTorreon, Coahuila (TRC-Fransicso Sarabia Intl.)5 min drive

Choose dates to view prices

About this area

Torreon

Located in Torreon, Crowne Plaza Torreon is in the city center and near the airport. Galerías Laguna and Juarez Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Torreon Urban Forest and Venustiano Carranza Forest Park. Looking to enjoy an event or a game while in town? See what's happening at Revolucion Stadium or Corona Stadium.

What's nearby

  • Revolucion Stadium - 3 min drive
  • La Laguna Regional Museum - 3 min drive
  • Torreon Urban Forest - 3 min drive
  • Venustiano Carranza Forest Park - 4 min drive
  • Revolutionary Museum - 5 min drive

Getting around

  • Torreon, Coahuila (TRC-Fransicso Sarabia Intl.) - 5 min drive

Restaurants

  • Carnitas Tello — 18 min walk
  • Pampas Do Brasil — 19 min walk
  • El Taco Tote — 3 min drive
  • Gordy Mania — 4 min drive
  • La Terrazza — 4 min drive

About this property

Crowne Plaza Torreon

4-star hotel with health club and sauna
An indoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. All 193 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Premium bedding and coffee makers are standard, as are plasma TVs with cable channels.
Crowne Plaza Torreon offers 193 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Torreon hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Free drop-off airport shuttle from 6:00 AM - 8:00 AM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 235 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Indoor pool
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (15070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 27-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 235 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel
Crowne Plaza Torreon Hotel
Crowne Plaza Torreon Torreon
Crowne Plaza Torreon an IHG Hotel
Crowne Plaza Torreon Hotel Torreon

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 371 out of 625 reviews
5 - Excellent 59%
Rating 4 - Good. 172 out of 625 reviews
4 - Good 28%
Rating 3 - Okay. 50 out of 625 reviews
3 - Okay 8%
Rating 2 - Poor. 23 out of 625 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 625 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was very nice Was a pleasure been there
Stayed 4 nights in Dec 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a excellent place to stay. and their is a Pollo Loco next door
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hallways wasn’t very clean and elevators broke down Staff nice and friendly
Stayed 6 nights in Dec 2021

4/5 Good

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff are wonderful and very accommodating. The food is excellent. The waiters are very attentive at the restaurant. I’ve stayed at this property several times. Rooms are very clean. However, this visit I’ve seen a slight decline in the property itself. The chain needs to maintain this property better. A broken lamp shade. No safe in our room. Only one working elevator of three. I would choose to continue to stay there because of the friendly service and great food. Beautiful pool and workout area.
Stayed 6 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff the people and Breakfast
Stayed 2 nights in Dec 2021