Ratings based on 2,355 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Nice to be away from noise of the city

Posted Nov 18, 2017
Pros: Holiday feel.
Pleasant day to be away from the traffic and noise.Yet there are easy transports to centres.
Comment from Hotel Management
Nov 18, 2017 by Bono Yu, Hotel Management
Dear B&J, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything smells new and fresh. Clean and Neat.

Posted Nov 2, 2017
Worse experience would probably be the check-in section cuz the staff didn't really seem like she wanted to serve visitors. Everything else was excellent.
Comment from Hotel Management
Nov 4, 2017 by Bono Yu, Hotel Management
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to both your compliments and comment. It is motivation for us to strive for betterment and through constructive comments, we are able to review our operations closely and make improvement wherever appropriate. The areas that you kindly highlighted have been taken into consideration diligently by the management. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
by A verified traveler

Posted Aug 25, 2017 on Hotels
Comment from Hotel Management
Aug 27, 2017
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
4 out of 5
by Hui

Enjoy family trip!

Posted Aug 22, 2017 on Hotels
Good!
Comment from Hotel Management
Aug 24, 2017
Dear Hui, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
by Wai

great services

Posted Aug 12, 2017 on Hotels
very comfortable place
Comment from Hotel Management
Aug 16, 2017
Dear wai, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
4 out of 5
by A verified traveler

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Aug 5, 2017
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
4 out of 5
by A verified traveler

Posted Jul 31, 2017 on Hotels
Comment from Hotel Management
Aug 2, 2017
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
Nice hotel comfort room. Near to the beach. Need a short walk to the supermarket.
Comment from Hotel Management
Jul 27, 2017 by Bono Yu, Hotel Management
Dear Guest, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager
5 out of 5
by Clara

Serene a and clean

Posted Jul 18, 2017 on Hotels
Prime rib was amazing. Quiet and beautiful.
Comment from Hotel Management
Jul 20, 2017
Dear Clara, Thank you for your post and sharing your thoughts about your recent stay with us. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We sincerely thank you for being our guest and look forward to having the pleasure of welcoming you back here in the near future. Yours sincerely, Bono Yu Rooms Division Manager