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Overview of Maison Tulum

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Terrace/Patio
Terrace/Patio
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4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTulum National Park8 min drive
    Popular LocationLas Palmas Public Beach14 min drive
    Popular LocationPlaya Paraiso15 min drive
    AirportTulum, Quintana Roo (TUY)15 min drive
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  • Standard Room, 1 King Bed

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Standard Room, 2 Twin Beds

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsStandard Room, 2 Twin Beds
  • Suite

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite
  • Penthouse, 1 Queen Bed

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsPenthouse, 1 Queen Bed

About this area

Tulum

Located in Tulum, Maison Tulum is in the city center. The area's natural beauty can be seen at Tulum National Park and Gran Cenote, while Tulum Monkey Sanctuary and Xel-Há Park are popular area attractions. LabnaHa Ecopark Adventures and Jungle Place are also worth visiting.
Visit our Tulum travel guide
Popular Location

What's nearby

  • Tulum National Park - 8 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 15 min drive
  • Tulum Mayan Ruins - 17 min drive
  • Playa Ruinas - 17 min drive

Restaurants

  • Babel Cafe — 3 min walk
  • Charlie's — 4 min walk
  • Trattoria Romana — 4 min walk
  • La Hoja Verde — 5 min walk
  • Pollo Bronco — 5 min walk

About this property

Maison Tulum

3-star Tulum hotel in Tulum City Center, near Tulum National Park
This smoke-free hotel features a restaurant, a snack bar/deli, and a rooftop terrace. WiFi in public areas is free. Other amenities include spa services, tour/ticket assistance, and multilingual staff. All 8 rooms offer free WiFi, minibars, and TVs with cable channels. Hair dryers, safes, and showers are among the other amenities that guests will find.
Maison Tulum offers 8 accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant

Things to do

  • Spa services

Family friendly

  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • No elevators
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Rooftop terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MXN 500 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Maison Tulum and receive a full refund?
Yes, Maison Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Maison Tulum cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Maison Tulum?
As of Dec 3, 2020, prices found for a 1-night stay for 2 adults at Maison Tulum on Dec 9, 2020 start from $53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Maison Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Maison Tulum?
Maison Tulum doesn't offer parking.
What time is check-in at Maison Tulum?
Check-in is from 3:00 PM - 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Maison Tulum?
Check-out is at noon.
Where is Maison Tulum located?
Located in Tulum City Center, this hotel is 0.2 mi (0.3 km) from Dos Aguas Park and within 3 mi (5 km) of Tulum National Park and Tulum Mayan Ruins. Gran Cenote is 2.6 mi (4.2 km) away.
4.2
Very Good
5 - Excellent
217
4 - Good
174
3 - Okay
55
2 - Poor
24
1 - Terrible
12

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great secret place in Tulum
Small, clean, very friendly staff, great location, close to the main Road, Thanks
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
A sweet little hotel I’m a safe neighborhood. There is a delicious restaurant on the ground floor too! Easy walking distance to all the bars and restaurants on Tulum Avenue. The decor and fountains and fish ponds in the courtyard are delightful! My room was cleaned daily and fresh towels were supplied after a couple days. The sheets were a little stained but clean enough. Great water pressure, hot water, and excellent A/C! It is located in a lively neighborhood so there is some street noise at night. I was there for 5 days and would definitely stay again! Oh! And a very nice rooftop terrace with hammocks and clotheslines!
Stayed 5 nights in Feb 2020

3/5 Okay

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Hotel was quiet and got a good night's sleep. The downfall is that there are no elevators and the steps are somewhat steep. Poor water pressure.
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
This hotel is in a very good location, easy to walk to the ADO and downtown. The employees are all very nice, coffee provided and a very good restaurant downatairs. It has a very nice patio on top of the building with hammocks, sitting area and clotheslines. I always felt safe and the rooms are quiet. Will definitly come back here next time.
Stayed 5 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
We loved our penthouse room and the owner was very friendly. He was always there to help us if we needed anything.
Stayed 3 nights in Jan 2020

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