Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Horrible!!!!

Posted May 10, 2016
Horrible place!!! Worst experience, ruined outlr trip!
Comment from Hotel Management
May 25, 2016 by management, Hotel Management
Northwest Point Resort is located on a serene national marine park, it is very quiet, tranquil and provides a wonderful experience for guests that prefer a quiet vacation. I'm sorry you found your experience unsuitable however, it isn't for everyone. It's unfortunate that you felt this way about our resort.
5 out of 5
by A verified traveler from New Hampshire

Relaxing!

Posted Apr 26, 2016
It was exactly what we were looking for nice place with beautiful views, pool was nice, lounge chairs and umbrellas, beach had chairs and huts. Peaceful not over crowded. Restaurant had good food, same prices if you had bought it yourself. It's out of town so we rented car and drove into town for excursions. We had a 3 bedroom, it was perfect space for family of 5. It was equipped with all kitchen items, new appliance's, refrigerator with ice maker, w/d, iron, also a safe. No blow dryer.
Comment from Hotel Management
May 17, 2016 by Management, Hotel Management
Thank you for staying with us ! I'm glad you enjoyed it.
4 out of 5
by Leotis from Dallas, TX

See ya next year.

Posted Apr 19, 2016 on Hotels
The stay was fine, but a bit pricey. The staff was great!! Everyone was friendly and knowledgeable.
Comment from Hotel Management
Apr 22, 2016 by Management, Hotel Management
Thank you for staying with us,.. we are glad to hear that you enjoyed your stay and we look forward to seeing you next year !
4 out of 5
by A verified traveler

Nice hotel with beautiful uncrowded beaches.

Posted Feb 21, 2016
Hotel is a combination of condominiums. Beautiful pool area with a quiet bar restaurant. Everyone was very pleasant. Northwest is at the north end of the island all by itself so it's very quiet. Absolutely do need to rent a car. It's easy to find beach all to yourselves.
Comment from Hotel Management
Apr 22, 2016 by management, Hotel Management
Thank you for staying with us, the resort is located on a national marine park and tends to be on the quieter side with a very tranquil environment, we hope to see you again soon. A private beach is located on the property along with our great hospitality. Thanks again
4 out of 5
by Patrick from NY, NY

Great place away from the strip - Quiet and remote

Posted Feb 16, 2016 on Hotels
My girlfriend and I stayed for a vacation. The hotel was perfect for us. It was away from the other hotels and crowds. We wanted something not a resort and away from many tourists. The room was clean, large, and perfect for a family. The 2 bedroom and 2 bath was way more than we needed. The pool and hot tub was clean and well maintained. The hotel offered kayaks, life preservers, sailing, and a bar/restaurant(it's not open all year round) We knew that the bar/restaurant wasn't open very long. We picked up groceries to cook on our way from the airport. You will need to rent a car for your vacation here. Hotel staff was great and chef was very good.
Comment from Hotel Management
Apr 22, 2016 by Management, Hotel Management
Thank you for staying with us ! Our location is very remote, quiet and ideal for truly getting away from it all.. we hope to see you again soon,
5 out of 5
by A verified traveler from northeast pa

Last Minute Booking

Posted Jan 28, 2016
Pros: The rooms were very spacious and bright. Lots of sliding glass doors everywhere.
Location: The location is on the beach set back and beautiful.
We were in Turks staying at another facility and with the Northeast Storm our flight was cancelled and there were no rooms at our resort. Booked this resort that day. When we arrived the girls at the counter were so nice to us. We had one gentlemen that had a heart condition they made sure he got his room first. The facility itself is amazing the rooms, the pool the balconies. The manager, named Charles, personally stopped at each one of our condos to make sure everything was ok. It was an amazing place with amazing employees.
Comment from Hotel Management
Jun 29, 2016 by management, Hotel Management
Thank you for staying with us, we try to make every guest experience a good one.. Our staff are able to respond to last minute guests in a timely manner..we hope to see you again soon. Our staff and management take great pride to deliver a great guest experience, thanks again
5 out of 5
by A verified traveler from Virginia

Beautiful remote beach

Posted Jan 17, 2016
Pros: The fantastic views of the water and the hues of blue are incredible.
Cons: Provide more information on what you need to stay at the facility. (car, food, drinks, etc.)
Location: Isolated beach location is perfect for getting away and relaxing. Approximately 10 miles to the town with all the necessary facilities.
Fantastic views, gorgeous water, gentle breeze and the only resort along the entire northwest corner of the island. Incredibly peaceful and serene.
Comment from Hotel Management
Jan 19, 2016 by resort manager, Hotel Management
Thank you for your kind review, we are so glad to hear that you had a nice time ! We really hope to see you again
2 out of 5
by A verified traveler

Far from a resort!

Posted Apr 6, 2015
Pros: The location was very nice for privacy.
Cons: The whole place needs to be rehabbed by someone who has an interest in updating everything from the landscaping, units, pool, eatery, & beach.
Location: Great location to go to Da Conch Shack, Bugaloos, Las Brisas, Sapodilla Beach, & not too far from Grace Bay. You will absolutely need to rent a car.
Thank goodness we rented a car & planned to spend every day somewhere beside NWP resort! The staff was never visible, impossible to get ahold of, & unhelpful. The property has tremendous potential but is completely uncared for. Broken lighting on the property, neglected & sparse landscaping, a completely useless fitness room with all broken equipment. A pool that does not run the filter system at all so it is extremely dirty & chemically imbalanced. A bartender who is absolutely uninformed & unfriendly. Broken TV, broken screen doors, ant infested, window sills filthy dirty, all the dishes mismatched & several broken. No beach towels, a dirty blanket for the bed with holes in it, all the blinds broken, ceiling fans that made loud ticking noises, dirty old cabinets, & uncomfortable seating. Expected to at least get clean towels once in a while, paper towel, or a few amenities. Had to buy everything at the store. The beach was covered in seaweed, the umbrellas by the pool were lopsided & broken, the gate to enter & leave the place was difficult to open & broken on one side. There was a message on our machine flashing that was from March 7th. Apparently nobody checks the place over thoroughly from the guests prior. The closet floors were covered in dust balls & filthy dirty. The shower floor was dirty & the water pressure was terribly weak. When we asked the girls at the desk to help us with some of our concerns they told us we could go stay somewhere else.
Comment from Hotel Management
Jan 19, 2016 by resort manager, Hotel Management
I'm sorry to hear about your experience in April, I'm pleased to report that Northwest Point Resort in NOW UNDER NEW MANAGEMENT we pride ourselves on making every guest experience a very good one, we hope to see you again soon. Northwest Point Resort is a tranquil, quiet and relaxing destination with four miles of private beach to explore , outdoor pool and hot tub. We are located on a national marine park that sets us apart from the rest.
3 out of 5
by A verified traveler from Vermont

The condo was OK, close to the beach,National Park

Posted Mar 25, 2015
Pros: The local people working at the resort are wonderful - happy, friendly and warm. The location at the edge of the National Park is fantastic - remote.
Cons: The concierge, the restaurant/bar. Interior room maintenance. The phone in the condo didn't work. Screen doors hard to open and close, one missing.
Location: Walk around the point ! swim, snorkel, beach comb, explore, nap, collect shells, birding, photograph, be in nature. Bonefishing, Scuba Diving, dancing
Northwest Point Resort is OK. It could be Fantastic with better management. Positives: It is quiet and private. It is very close to the wild National Park - iron coast. The walk around the point is incredibly beautiful and there are no people. We spent an incredible day exploring, saw No One. The wildlife is spectacular, there are a couple of good snorkeling spots along the iron coast - but be careful of the Sea Urchins - thousands of them. When you can see the white mooring balls at the edge of the "wall" - where the water drops off thousands of feet deep - you can snorkel out and see lots of beauty. The pool at the resort is simple but great. Negatives: One concierge was inept. Another concierge was OK. The room had no screen door - we got bit by mosquitoes all night. The blinds were broken, the towel bars were broken, the toilet handle broke off - the concierge did nothing. There was a couple with children living above us with a colicky child that cried day and night non stop. There is no restaurant, bring your own food and drinks. It is a far drive ( 20 minutes) from town, plan ahead ! So - because we like remote, rustic locations far away from town, near wilderness and deserted beaches, natural ecosystems with sea grass and stuff washing up every night - we loved it here and had a great time !
Comment from Hotel Management
May 17, 2016 by Management, Hotel Management
The resort is now under New Management. We hope to see you again,
4 out of 5
by A verified traveler from Toronto, Ontario

Nice Condo on the Beach

Posted Mar 24, 2015
Pros: The pool and deck were very beautiful and clean and the restaurant was also very good and the restaurant staff were very friendly and accommodating.
Cons: The beach area was very beautiful, however, there was a lot of sea grass which discouraged us from swimming.
Location: The location is quite remote. A car is definitely necessary. Snorkeling off the beach was good.
Our reservation was for a one bedroom condo with a beach view and a king size bed. Web site indicated that rooms contained tub/shower, DVD player, full kitchen, safe. Our condo did not have a king size bed, no coffee machine, no DVD player, there was a safe but no key and only a shower. There were no hangers in the closet. Our room was very clean and was otherwise acceptable.
Comment from Hotel Management
May 17, 2016 by Management, Hotel Management
The resort is now under New Management, we hope to see you again