Ratings based on 2 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Overall it is a fine hotel in a good area!Posted Jan 13, 2017 on Hotels
We group of 3 people (my wife, brother and I) stayed at this hotel for 2 nights. From the very beginning we loved the lobby design that looks better than the online pictures. Caring staff immediately took our bags and asked us to relax in lobby area and they offered us tea, and wait for our chekin and room keys. Then our wonderful expectations started to fall down. Tea was not brought, then we have been accused that we paid only for two people, and needed to pay extra for another person (our reservation clearly says that we paid for three Adults, one triple room with one double and one single bed). We were told that the general manager will come to us, and we waited for more than 25 mins and he did not showed up, we had to look for him ourselves. Then we were given a room with three single beds, and then given another room with connect two single bed and single matrases, that is simply unacceptable, then the next room was a proper bed, but the lamps and the telephone did not work. In the end we had a normal room, but it took us at least 4 hours at the fact that we were very hungry from a long road. During our holiday sauna did not work. It features as all-inclusive hotel only until 11.00 pm. Food quite tasty and varied.
for Everyoneby A verified traveler from Holland
Heerlijke wintersport vakantiePosted Mar 5, 2017
Pros: Kwaliteit Personeel Verrukkelijk eten Nette kamers Voldoende liften
Cons: Houd oog voor detail. Laat geen achterstallig onderhoud liggen. Zowel binnen als buiten. Ruim zwerfafval in de directe omgeving op!
Location: Locatie is in een prachtig beschermd natuurgebied.
Wij gaan al sinds jaar en dag op vakantie naar Turkije. Zelden hebben wij te maken gehad met zulk gastvrije en vriendelijke personeel. Het is zeer prettig dat het personeel op eigen initiatief komen vragen of je nog wensen hebt. Verder is alle schoon en in ordelijke staat.