Ratings based on 238 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Jan 17, 2024 on Hotels
by A verified traveler
Posted Sep 18, 2023 on Hotels
by A verified traveler
Good for a one night stop-over
Posted Jul 31, 2023 on HotelsThe hotel was very clean, the rooms were a reasonable size and the beds were large and comfortable. I have no complaints for a one night stay. I did think the breakfast was very overpiced at 18 euros, though I believe it is cheaper if you book it at the same time as your room.
Comment from Hotel Management
Aug 7, 2023 by Manon - Cheffe de réception, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,ManonCheffe de réception
by A verified traveler
Mercure
Posted Jul 31, 2023 on HotelsNice hotel, friendly staff, essy access to paris and other major cities
Comment from Hotel Management
Aug 7, 2023 by Manon - Cheffe de réception, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted Dec 20, 2022
It was good for what we needed
Comment from Hotel Management
Dec 22, 2022 by Manon - Cheffe de réception, Hotel Management
Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Monsieur, nos salutations distinguées.
by A verified traveler
Posted Aug 31, 2022 on Hotels
Comment from Hotel Management
Sep 5, 2022 by Elise, Réception, Hotel Management
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.
by A verified traveler
Posted Aug 22, 2022 on Hotels
Comment from Hotel Management
Aug 25, 2022 by Elise, Reception, Hotel Management
Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted Aug 15, 2022 on Hotels
Comment from Hotel Management
Aug 21, 2022 by Elise, Reception, Hotel Management
Dear Sir,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Disappointed
Posted Jul 14, 2021 on HotelsOur room was too small for our needs one wheelchair user bath not shower disabled room only sleeps 2 people and we had our son with us he needs 2 carers so needed a room for 3 but they wouldn’t let us have the accessibility room 😡
Comment from Hotel Management
Jul 19, 2021 by AC, Hotel Management
dear guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.
We are sorry that the room didn't meet your request, however during your exchanges via the platform with our collaborator, you were warned before your arrival that the triple room was not adapted for a wheelchair.
Sincerely,
by A verified traveler
Business trip in callenging Covid situation.
Posted Sep 13, 2020 on HotelsBeside the COVID situation requesting a lot of distanciation, team was pleasant and nice.
