Ratings based on 1,462 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 12, 2024
My room just faced the skyline station! Can not sleep! Really bad experience.
by A verified traveler
Posted May 12, 2024
Check in was very slow. Room was dirty as were the hallways and the pool area.
Comment from Hotel Management
May 13, 2024 by Sincerely, Ekam Kaur, Manager on Duty Rad, Hotel Management
Hello Carolyn,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We strive to provide exceptional service and it's disheartening to learn that we fell short of your expectations.We deeply regret that your check-in experience was slow and that cleanliness issues affected your impression of our hotel. Please know that we take your concerns seriously, and we will address them promptly with our team to ensure that improvements are made. Once again, we apologize for the shortcomings you encountered, and we hope to have the chance to welcome you back for a much-improved stay in the future.
by A verified traveler
Posted May 11, 2024
Great because it's close to the airport.
Comment from Hotel Management
May 12, 2024 by Patti, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We are delighted that you had a great stay with us. We look forward to welcoming you back on your next visit to the area.Sincerely, Patti Crocker Manager on Duty
by A verified traveler
Posted May 10, 2024
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Comment from Hotel Management
May 11, 2024 by Karam, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty
by A verified traveler
Posted May 10, 2024
Comment from Hotel Management
May 11, 2024 by Karam, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty
by A verified traveler
Posted May 9, 2024
Convenient
Comment from Hotel Management
May 10, 2024 by Patti, Hotel Management
Thank you for the review. We appreciate your feedback. We are happy that the location was convenient for you. Thank you for staying with us.Sincerely, Patti Crocker Manager on Duty
by A verified traveler
Posted May 9, 2024
Comment from Hotel Management
May 11, 2024 by Karam, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We sincerely appreciate your feedback and are happy to hear you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back on a future visit to the area.Sincerely, Karamvir Khokhar Manager on Duty
by A verified traveler
Posted May 9, 2024
close to dining
Comment from Hotel Management
May 10, 2024 by Patti, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Vancouver Airport. We appreciate your feedback and are happy that you found our location convenient for your dining options. Thank you for staying with us and we look forward to welcoming you back on your next visit to the area.Sincerely, Patti Crocker Manager on Duty
by A verified traveler
Posted May 9, 2024
The stay was pleasant and the staff were helpful.
Comment from Hotel Management
May 10, 2024 by Patti, Hotel Management
Thank you for sharing your recent experience with Radisson Hotel Vancouver Airport. We are delighted that you had a great stay with us, and that our staff were helpful. We hope to welcome you back on your next visit to the area.Sincerely, Patti Crocker Manager on Duty
by A verified traveler
Posted May 9, 2024
Great location!
Comment from Hotel Management
May 10, 2024 by Patti, Hotel Management
Thank you for your feedback. We are very happy that you enjoyed your stay with us. We look forward to welcoming you back on your next visit.Sincerely, Patti Crocker Manager on Duty
