Ratings based on 67 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Best service
Posted Nov 20, 2016 on HotelsI can honestly say that the only reason this hotel is getting a 4 is because of one member of staff. The room was standard, shower is a bit rubbish, tv is small, bed was two singles put together and called a double etc but in rome, you want to explore the area.
Over to the member of staff. We checked in quite late so was greeted by the receptionist man. We are english and our italian is shocking, we tried but its rubbish. The receptionist is italian and doesnt speak much english. He managed to tell us all about the local area, where to eat, explained the breakfast procedure, gave us a card with the hotels address and phone number incase we got too drunk to get home- all in italian but we understood every word because he acted it all out for us. He let us use the printer to print out our shuttle tickets. We googled how to ask for another blanket in italian and right away he got two singles for us as that was all they had. Every morning we went out, and when we came back there was a double blanket, the following day 2 double blankets for our comfort. He was just amazing. His service went above and beyond our expectations. He really shone above any of the other staff members- who spoke english but werent very helpful. He is an asset to the company, even after a 12 hour night shift, he still greeted us with a smile and great service. Bravo, this man deserves a promotion! We didnt get his name but we hope these details will give him Recognition: we stayed 14-19th november 2016.
Recommended
for Everyoneby A verified traveler
Very close to Vatican which was very important as
Posted Nov 11, 2016
Pros: The staff were all very friendly and helpful. It's closeness to the Vatican
Cons: It was satisfactory. Was just right fir a busy stat close to the Vatican.
Location: Close to Vatican and metro
by Fred from Tucson, AZ
OK for quick stay but not extended.
Posted Nov 10, 2015 on HotelsCommunication with employees was almost non-existent due to language difference. What we have come to expect amenities (that was not in the Hotel's review on your website) that were not here in this hotel. This includes an alarm clock, how to use the phone (for a wake up call, which wouldn't have mattered due to language disconnect), tissues, a 115 volt outlet or an adapter for the standard European outlet. The positive for this hotel was it's location close to the Vatican (a 10-15 minute walk) and the continental breakfast was very good.
by A verified traveler
Perfect location
Posted Jul 27, 2015 on HotelsPerfect location for Vatican and metro to other parts of Rome, cheap and cheerful
by Yakov from Ramat Gan
breakfast
Posted Feb 17, 2015 on HotelsThe only thing we did not like is a poor breakfast. All the rest was fantastic.
by A verified traveler
Close to Vatican
Posted Jan 15, 2015 on HotelsGreat location close to the metro and buses. The easy access to Vatican (5-10 mins walking) and shuttle to airport (10-15 mins by bus).
The hotel itself is ok, the room are not very clean. However staff is very very kind and responsive. Breakfast is limited to coffee, toasts, cookies, salami and cheese.
Recommended
for Couplesby A verified traveler from Chalkidiki
Nice hotel in a good location
Posted Oct 27, 2014
Location: Go for a wine in the Jetlag 64 coffee-bar
Helpful and friendly staff. The hotel is in a good and peacefull location. Clean room and bath. The bed was small but it was very comfortable. Very secure hotel.
by Amy
Posted Oct 4, 2014 on Hotels
by S from London
Good value for Money
Posted Sep 30, 2014 on HotelsI was pleased with the hotel for the price I paid as I had a good deal. Hotel is OK, nothing too fancy, the rooms have been newly refurbished. Ideal if you are sightseeing in Rome and just want to have a place which is clean and decent to spend the night.The only issue I had was communication, as most of the staff had difficulty communicating in English. The hotel is walking distance to Vatican however for other central parts of the city you need to use metro as walking would be approximately 40 mins.
by Leira from Miami
Great location!!!!
Posted Sep 15, 2014 on HotelsAnd great staff! 8min. Walk to Vatican City and great places to eat!