Alberto (the owner) is a kind, patient, and charming man. We loved talking with him about life of a local. He spent so much time sharing places to eat and see that were not tourist traps. Others like that stuff but we avoid it which first brought us to choose this small, personal, hotel. Even the pet / mascot dog "Matisse" was friendly. Like most European hotels it is small, quiet, well maintained. Our en suite bath was completely modern. Toiletries are available but bring your own to be Green. The wifi worked great for us, but we only used it for travel docs, tickets, directions, etc - no streaming. If you are from USA do not expect rooms like a Hilton (AC/HBO/business center/lifts). You will need to walk up and down stairs. Even my 50 yr old knees had no trouble, though. I actually lost weight from walking all day while in Italy. When I couldn't work the safe, Alberto came and helped me reset and re-lock it. There is some street noise but I am a light sleeper and it didn't affect me and even stopped around 11pm anyhow. We used the train a lot and since it is a ten minute walk from door to door, the location for day trippers is also ideal. We brought our portable translator which helped us speak Italian with staff while Alberto was not on site. So, if these appeal to you, please support Hotel Caprer and Venezia in its time of difficulty. Ciao!