Ratings based on 387 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveler from Philadelphia, PA
Brief Visit to Venice
Posted Sep 14, 2016
Pros: It's location & the view.
Cons: Friendlier staff.
Location: Very centrally located.
Morning front dek clerk was not very friendly. No overview of hotels amenities, especially when it comprised of 2 buildings.
We never saw where the restaurant or work out facilities were located. They would not let us checkin to the room any earlier than 3 pm.
by A verified traveler from CA, USA
Prestigious Hotel
Posted Sep 13, 2016Very nice hotel with great architecture and interior design. Staff was very helpful and courteous. Everything was great. Their restaurant is on the pricey side. You're better off exploring and trying out different restaurants at 1/3 of the price.
by A verified traveler
Tolle Lage, sensationeller Ausblick, sehr gutes Re
Posted Aug 27, 2016Tolle Lage, sensationeller Ausblick und sehr gutes Restaurant. Rundherum super!
by A verified traveler from UK
Excellent hotel next to the Grand Canal.
Posted Aug 23, 2016Fabulous hotel, perfect position with splendid views next to Grand Canal and San Marco Square.
by A verified traveler from New York, NY
Clean hotel and great location
Posted Aug 22, 2016Wonderful hotel, nothing bad to say. Room was always kept very clean by the housekeeping ladies. Staff always friendly and willing to help (front desk staff and concierge staff). Hotel is in a great location. Beds are very comfortable and wifi works well. Would recommend to anybody else.
by A verified traveler from TOKYO
サン・マルコ広場からすぐの立地
Posted Aug 18, 2016
Pros: 立地
Cons: 特にない
Location: 立地よし、サン・マルコ広場にも近いです。
ヴェネツィアの迷路のような街並みに最初は（ホテルにたどり着くまでは）戸惑いましたが、すぐに慣れました。運河沿いにあり、朝食を食べるレストランやバーのテラス席から望む景観が非常によいです。ただし、部屋からは見えません。運河が望める部屋はスイートの2部屋のみだそうです。大きなテラスもついているそうで、そちらの部屋に滞在できればもっとよかったのだろうと思いました。
by A verified traveler from SF, Ca
Venice in August
Posted Aug 13, 2016Not sure where to start. Venice was amazing, food was delicious, and hotel was okay. Wish hotel was just as amazing as the city but there were a few things that left a bad taste in my mouth. Breakfast buffet was a bit overpriced for $38 per person. I think you're just paying for the view that comes along with breakfast. Their coffee was tasty like no other. The building overall is beautiful but old. There was grout all around the bathtub but other than that bed was comfortable. The icing on the cake was the arrogance and rudeness of the concierge. Older guy with a bald spot....I think his name was Roberto. He had a hissy fit when My friend and I asked him to print our voucher for a couple excursions we had booked ( 5 pages) We would have loved to print this up on our own but the computer in their "business center" was operating on a system as old as dial up and wasn't equipped to read or open any PDF files. So that led us to ask the oh so dignified concierge. I've never experienced such arrogance. He was upset he had to print up five pages. His attitude turned immediately and we even offered to pay for the paper. I've never experienced a concierge with such a horrible attitude and arrogance. His nose was up in the sky. I dreaded walking by his desk every morning. He sends out such a horrible vibe. He left such a bad impression. It's a shame because everybody else was nice. It just takes one bad apple to leave a bad taste in your mouth.
by yoliand
Posted Jun 28, 2016 on Hotels
by A verified traveler
Posted Jun 24, 2016 on Hotels
by Diane from Epsom Surrey
luxury hotel in excellent location
Posted Jun 5, 2016 on HotelsThis was our 5th visit to Venice and have stayed in some of the best hotels, the reason for this trip was to meet up with family from South Africa. We chose the hotel based on the proximity to where they wee staying - looking at the map I was not so sure of the location but once I arrived it exceeded my expectation, the location,the quality of the hotel and the amazing suite we had. The setting for breakfast was like being in a postcard the view was breathtaking. I would not stay any where else when I return to Venice!