- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An adult male told me him and his GF plus another female were leaving,Waited for 45 minutes three people who were NOT guests at the hotel to have their lounge chairs by the pool. The GF and friend were upset that we already asked her bf to sit in the chairs for some reason, they then took my purse threw it on the floor and proceeded to curse me out. I went to speak to the front desk, instead of them handling it swiftly, they went on to chat with the bf while I was waiting to talk to the manager Monica who was taking her time, the GF and friend went back to the pool to CURSE my 12 year old daughter out. Spoke to the GM, his lack of understanding is why I will NEVER return to this property. Oh and forget all the Coronavirus precautions they have, they are not doing a damn thing about being careful! Everything they said I did not see at all! This is my second time in the last month at the property and I did not see anything being done the first time. They lost a repeat customer.