Garden view
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Reviews of Parkway Inn

2.5 out of 5
Parkway Inn
900 Vestal Pkwy E, Vestal, NY

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 247 reviews" "
Rating 8 - Good. 98 out of 247 reviews" "
Rating 6 - Okay. 60 out of 247 reviews" "
Rating 4 - Poor. 30 out of 247 reviews" "
Rating 2 - Terrible. 17 out of 247 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service
Not first choice
Staff friendly Room old, clean but outdated- dark and dingy. Carpets dark color and could have used a wet vac cleaning. Bug on ceiling noted. BR clean. 2 towels for 3 guests. Had to ask for additional towels. They were thin and could have been replaced. Really nice tv. Good Wi-Fi.
Stayed 1 night in Nov 2021
Response from Kenny on Nov 16, 2021
We put towel for two person if you stay three person and not pay for it don’t complain

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service
The property is an older one so the amenities are not what some expect. But, the room was clean. It worked fine since we only needed a place to sleep. The owner is friendly and helpful.
Stayed 2 nights in Oct 2021
Response from Kenny on Oct 28, 2021
THANK YOU.

8/10 Good

AnneMarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Owners were so nice. Rooms were clean. WiFi not strong/ ineffective
Stayed 1 night in Oct 2021
Response from Kenny on Oct 11, 2021
Thank You

2/10 Terrible

Owen

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stains
Stayed 2 nights in Oct 2021
Response from Kenny on Oct 11, 2021
Thank You.

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to shopping and dining
Stayed 2 nights in Sep 2021
Response from Kenny on Oct 10, 2021
Thank You.

8/10 Good

Leila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although this hotel is a little dated, the room and beds were very comfortable and we appreciated having two sinks in the room.
Stayed 2 nights in Sep 2021
Response from Kenny on Oct 8, 2021
Thank. You.

2/10 Terrible

Verified traveler

DISGUSTING
STAY AWAY, unless you prefer malodorous squalor. We tried changing rooms, but both were awful. We took a partial refund rather than spend a night. This facility should not be a recommendation on Hotels.com.
Stayed 2 nights in Sep 2021
Response from Kenny on Sep 28, 2021
When you was in room complain not after checkout

2/10 Terrible

darlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place
This was very run down. The first room had an odor. The second room was only a little better. The rug was thread bare and stained. The bed didn’t have a mattress pad. The front of the air conditioner was broken. The room was tiny. I would not recommend
Stayed 2 nights in Sep 2021
Response from Kenny on Sep 6, 2021
Before checkinn look.

10/10 Excellent

Michael

Stayed 2 nights in Aug 2021

8/10 Good

Oscar

Traveled with family
Liked: Staff & service, amenities
Good service and area
Stayed 1 night in Aug 2021
Response from Kenny on Aug 29, 2021
Thanks

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable.
Stayed 5 nights in Aug 2021
Response from Kenny on Aug 28, 2021
Thank You.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Aug 2021
Response from Kenny on Aug 23, 2021
Thank You.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Staff is very friendly.
Stayed 1 night in Aug 2021
Response from Kenny on Aug 23, 2021
Thank You

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Kenny on Aug 22, 2021
Thank You

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2021
Response from Kenny on Aug 22, 2021
Thank You.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021
Response from Kenny on Aug 18, 2021
Thank You.

8/10 Good

Dave

Traveled with family
Liked: Staff & service, room comfort
WEEKEND GET AWAY
HOTEL ROOM WAS OK. JUST NEEDED A PLACE TO SLEEP. COULD USE SOME UPDATES AND NEW TOWELS. SOME WERE THREAD BARE. WAS IN TOWN FOR FAMILY GATHERING SO PRICE WAS RIGHT AND LOCATION WAS GREAT.
Stayed 3 nights in Aug 2021
Response from Kenny on Aug 16, 2021
Thank You

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Website shows picture of nice pool. It was filled up with dirt and weeds growing in it. All of the property needs a huge upgrade/update.
Stayed 1 night in Jul 2021
Response from Kenny on Jul 15, 2021
Are you looking for job?

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It eas clean. You have a refrigerator and microwave. Front desk was curtious
Stayed 2 nights in Jun 2021
Response from Kenny Patel on Jun 29, 2021
Thank You

8/10 Good

Alan

Stayed 2 nights in Jun 2021
Response from Kenny on Jun 28, 2021
Thank You.

8/10 Good

Verified traveler

Stayed 4 nights in May 2021
Response from Kenny on Jun 27, 2021
Thank You

8/10 Good

Kingston, Ithaca, NY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice motel near a delicious restaurant, has a great view of mountains, too bad they don't provide slippers
Stayed 1 night in Mar 2020
Response from Kenny on Mar 14, 2020
Thank You

10/10 Excellent

Snillo, Buffalo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The owner operator was very friendly and helpful. Rates are good and it is a great location but its an older property and doesn't have the frills you will find at the franchise units. We only needed a room for one night so it was great for us. Expect to see out dated furnishings.
Stayed 1 night in Oct 2019
Response from Kenny Patel on Oct 21, 2019
Thank You

6/10 Okay

Verified traveler

I found it a bit pricey for a motel in need of quite a bit of tlc. The only plus is that it was quiet.
Stayed 3 nights in Oct 2019
Response from Kenny Patel on Oct 22, 2019
Check other motel rooms

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Kenny Patel on Aug 30, 2019
Thank You

8/10 Good

lane

Liked: Cleanliness, staff & service, room comfort
The place is faded but functional and clean, and the desk clerk (owner) was friendly and helpful. Great 24-hr diner a block away.
Stayed 2 nights in Aug 2019
Response from Kenny Patel on Aug 23, 2019
Thank You

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Owner was very nice. Very helpful with some driving directions I needed.
Stayed 1 night in Aug 2019
Response from Kenny Patel on Aug 14, 2019
Thank You

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older motel, but the owner is doing a good job of rehab. Quiet, right off the main road.
Stayed 3 nights in Jul 2019
Response from KENNY PATEL on Jul 31, 2019
THANK YOU

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Kenny Patel on Jul 21, 2019
Thank You

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jul 2019
Response from Kenny Patel on Jul 21, 2019
Thank You

8/10 Good

Verified traveler

Stayed 2 nights in May 2019
Response from Kenny Patel on May 21, 2019
Thank You

2/10 Terrible

LoriLoccarini

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The room was filthy. There was a Oreo cookie under my bed! The shampoos were used and placed in the basket in the bathroom. Dust all over the furniture, flies all over our room.
Stayed 1 night in May 2019
Response from Kenny Patel on May 23, 2019
You told us when checkinn I give you refund and you can go some where else

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
We booked a room last minute for graduation weekend and we were pleasently surprised with our stay. The staff was kind and hardworking. Major highlight: water pressure and temperature were on point.
Stayed 2 nights in May 2019
Response from Kenny Patel on May 21, 2019
Thank You

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2018
Response from Kenny Patel on Oct 14, 2018
Sorry

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic room at a terrific price
Good basic room at a terrific price. Very friendly and helpful owner. We just needed a place to sleep for a couple of days while we attended a wedding. This was completely adequate. Not luxurious.
Stayed 3 nights in Sep 2018
Response from Kenny Patel on Oct 8, 2018
Thank You

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I would have liked a hair dryer and coffee in the room
Stayed 1 night in Oct 2018
Response from Kenny Patel on Oct 7, 2018
Work in progress

6/10 Okay

Verified traveler

beds were very uncomfortable needs new beds. The water in my room was not very hot
Stayed 2 nights in Sep 2018
Response from Kenny on Oct 2, 2018
Sorry.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018
Response from Kenny on Oct 2, 2018
Thank You

4/10 Poor

Eric, Syracuse, ny

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was clean. Bath looked new. But room had strong smell of mildew or something. Our room was lower floor of buiding built into side of hill. View from room was of back of resraurant, very messy. Beds were rock hard. Glad we only stayed one night.
Stayed 1 night in Aug 2018
Response from Kenny Patel on Aug 24, 2018
WE ARE WORKING TO CHANGE BEDS

2/10 Terrible

KarenJuul, Stamford CT

Disliked: Property conditions & facilities, room comfort
Room smelled musty and moldy. Ceiling tiles in bathroom wet and stained and there was mold under lucite knobs in shower. When I complained to person at desk they said thanks for letting us know and we’ll have our maintenance man look at it so next customer doesn’t have same problem. Property was full so no option to change rooms. No offer to compensate us for such poor accommodations. Would never stay there again or recommend.
Stayed 1 night in Aug 2018
Response from Kenny Patel on Aug 20, 2018
sorry

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff was fantastic and very friendly. Our room smelt like a musty basement and the beds were quite uncomfortable. We just needed a cheap room for one night and it served its purpose.
Stayed 1 night in Aug 2018
Response from Kenny Patel on Aug 19, 2018
work in progress.

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotal
Stayed 1 night in Aug 2018
Response from Kenny Patel on Sep 1, 2018
Thank You

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
The motel is dirty and smells bad, don’t have swimming pool, went I book they show up swimming pool
Stayed 1 night in Aug 2018
Response from Kenny Patel on Aug 18, 2018
guest reserve one bed and ask for two bed we give two bed on price of one bed you need to see all website then book room we dont have pool.guest looking for free averthing.

10/10 Excellent

Irene, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night and majority of hours in the room were asleep. Everything was in good condition, although the bed was not the top level of comfort. I was very happy with the room. My only quibble with it is that I forgot to ask about wifi and the desk guy didn't tell me the password.
Stayed 2 nights in Aug 2018
Response from Kenny Patel on Aug 14, 2018
thank you

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Budget friendly, very nice owner, but don't expect fancy updated rooms.
Stayed 1 night in Jul 2018
Response from Kenny Patel on Jul 30, 2018
Thank You.

6/10 Okay

si hung, Deer park New York

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bathroom door can’t lock
Stayed 1 night in May 2018
Response from kenny patel on Jun 6, 2018
Thank You.

6/10 Okay

JanaK, Cleveland, OH

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice and clean but dated
Nice and clean but dated, The owner was very pleasant and helpful. Mattresses definitely need to be replaced but I actually ended up sleeping pretty well! It’s definitely an old school motel, that Kendra very clean .
Stayed 2 nights in May 2018
Response from Kenny Patel on May 29, 2018
Thank you for input.Work in progress.

6/10 Okay

Enrico

Disliked: Property conditions & facilities
Roomer has it!
No assigned parking spaces in front of your room. Rooms need updating. Sheets were clean, however they were worn out . Tracing paper thin.
Stayed 1 night in May 2018
Response from Kenny Patel on May 29, 2018
work in progress

8/10 Good

Shawn, Staten island, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive, good location, clean room
The staff are as nice as ever. I enjoy the good location, near shopping and the highways. A good restaurant is just about attached to the grounds.
Stayed 1 night in Dec 2017
Response from Kenny on Jan 27, 2018
Thank You.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, excellent value
When I saw the hotel from the outside, I had some doubts. However, I was told thayt the exterior is being fixed up. My room was modern, immaculate, and very comfortable. I couldn't have asked for more. Kenny, at the front desk, was extremely friendly and accommodating. And it's well located, closed to many businesses and not far from local attractions. Fine hotel... excellent value. Highly recommended.
Response from Kenny patel on Jun 1, 2017
Thank you