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Reviews of Hotel O Val Do Naseiro

4 out of 5
Hotel O Val Do Naseiro
San Pedro Iglesia s/n, Viveiro, Lugo

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 50 reviews" "
Rating 8 - Good. 22 out of 50 reviews" "
Rating 6 - Okay. 10 out of 50 reviews" "
Rating 4 - Poor. 3 out of 50 reviews" "
Rating 2 - Terrible. 4 out of 50 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Glenn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was closed down. The website let me book and it’s $1100 for a night and it was a ghost town. Thanks for nothing and a major inconvenience. Also the website doesn’t say anything about it being closed. Horrible Mgmt!
Stayed 1 night in Jun 2023

8/10 Good

Alex

Stayed 1 night in Sep 2022

6/10 Okay

nick

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a hotel of this stand at it was really disappointing to have a cold room. Yes there was heating but it was incapable of getting the room up to temperature. Being on all night and the room was barely up to temperature.
Stayed 1 night in Dec 2021

6/10 Okay

Stephan

Liked: Cleanliness, staff & service
No better than a run-down motel in the USA/Canada
Stayed 1 night in Aug 2020

2/10 Terrible

warasi

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible place
When we arrive to the room , the room was not made, it was dirty. Hotel did not offer anything in return
Stayed 1 night in Aug 2019

8/10 Good

littlemo, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sort of ordinary 4 out of five hotel.
Nothing startling but a good clean hotel with a decent breakfast. Lots of people from a coach party - very noisy. Good parking.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel - great cleanliness, large family room, play area on second floor basic but effective kept our kids entertained for hours. Decor reminded me of the shinning but in a good way. Massive portions of very good value for evening menu del dia. Breakfast best have had in any hotel for long time with fresh orange juice and freshly made Spanish omelette and great selection of food. Staff very out of their way friendly, nice touch giving kids chocolate when we arrived. Pool outside great for hot day but not so when cool as not heated. Little playground for kids very good. Catholic Church in front nice touch bells in morning. Would def stay again.
Stayed 2 nights in Aug 2018

2/10 Terrible

Enrique

Disliked: Cleanliness, property conditions & facilities, room comfort
Tacky away from city center
Tacky decor, away from city center, big rooms but poorly kept,
Stayed 1 night in Jul 2018

8/10 Good

margaretG, W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Enjoyed our stay in this hotel. Staff very helpful. We had a light lunch in cafe bar, then dinner at night which was excellent. Only downside was location it is about 5km fm nearest town.
Hotel entrance
Stayed 1 night in Jul 2017

10/10 Excellent

Rafael A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote area but extremely peaceful.
Extremely clean rooms. Good breakfast included in price. Very good front desk and other personnel.

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Óscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Evencio

Stayed 7 nights in Jul 2022

4/10 Poor

Sergi

Vivió tiempos mejores hace mucho
He quedado impresionado, pero para mal. El hotel se supone que es un cuatro estrellas, y el precio desde luego lo es, pero lo que me he encontrado está muy lejos de eso. Ejemplos: la sábana de la cama era demasiado pequeña, y no daba para cubrirnos a los dos; El agua caliente de la ducha no era constante, y de repente salía fría; y en el bidé el agua fría no funcionaba, por lo que no se podía usar; las tumbonas de la piscina estaban viejas y desgastadas, muy desgastadas; y en general todo era viejo y gastado. Cogimos el desayuno, y de nuevo era algo mediocre (salvo el café, de Nespresso). Solo había una camarera que, naturalmente, estaba desbordada. Quizás hace 30 o 40 años fue un cuatro estrellas, pero hoy en día está muy lejos. Si crees que vas a un tres estrellas, no te decepcionará tanto.
Stayed 2 nights in Jul 2022

6/10 Okay

JULIEN

Traveled with family
Liked: Staff & service
Disliked: Room comfort
A rafraichir
Hotel vieillissant. Personnel sympatique mais hotel qui a besoin d'etre rénové. Climatisation qui ne fonctionnait pas.
Stayed 1 night in Jul 2022

10/10 Excellent

Eduardo

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022

8/10 Good

Isabel

Liked: Cleanliness, staff & service, room comfort
La estancia en general buena, el hotel para ser d 4 estrellas algo anticuado. La zona del jardin y piscina bien
Stayed 1 night in Jun 2022

10/10 Excellent

Suso, LA ESTRADA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERSONAL DE 10
Stayed 1 night in May 2022

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cena que sirvieron a pesar de la huelga general y la piscina cubierta. No me gustó sólo la variedad del pan en el desayuno
Stayed 1 night in Nov 2021

8/10 Good

aLEJANDRO

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Pilar Pastor

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2021

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
No merece las 4 estrellas
No entiendo que pueda tener 4 estrellas, no me aportaron la factura de la estancia, pedimos cama doble y nos dieron camas separadas .
Stayed 1 night in Jul 2021

8/10 Good

Andrés

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El desayuno es escaso y muy tarde a las 8.30. Hay solo una persona para atender y se hacen latgas colas
Stayed 2 nights in Sep 2020

6/10 Okay

Txetxinho, Ames

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Aceptable, sin más. No le corresponden 4 estrellas, más bien es un 3 estrellas. La limpieza es regularcilla, no apto para escrupulosos. Como aspectos positivos el parking, la piscina y la amabilidad de la chica de los desayunos. Para desayunar hay que tomárselo con calma. Tienen a una sola empleada para atender todo y va mesa a mesa por el COVID. Y aunque se maneja que da gusto, es mucho para ella sola y se tarda un montón en desayunar (te desesperas esperando). Para dormir una noche, puede pasar. Para más no lo recomiendo.
Stayed 1 night in Aug 2020

8/10 Good

Azucena

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Carmen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Caro para las prestaciones que tiene
Habitación muy antigua Para el precio de la noche y el agua pasaba de fria a caliente a cada instante. Imposible ducharse asi.
Stayed 1 night in Aug 2020

8/10 Good

Luisa

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jul 2020
Response from DPTO RECEPCION on Jul 29, 2020
Gracias por su valoración. Un saludo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
El nivel global del hotel, siendo correcto no es cuatro estrellas
Stayed 7 nights in Aug 2019

8/10 Good

sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель.
Хороший отель. Отзывчивый персонал. Чайника не хватает в номерах и биде в туалете. Ресторан очень хороший. .
Stayed 1 night in Jul 2019

8/10 Good

Francisco José

Liked: Cleanliness, staff & service, room comfort
Hotel de 4 estrellas que por fuera es precioso, por dentro necesita mejoras. El personal muy bien, muy atento y servicial. Camas muy duras y de muelles,,,,,un hotel de esta categoría debería mejorar este servicio.
Stayed 1 night in May 2019

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Marianne

Liked: Cleanliness
Stayed 1 night in Apr 2019

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta muy bien, la stencion estupenda y los empleados muy stentos.
Stayed 1 night in Dec 2018

4/10 Poor

Meva, Barcelona

Disliked: Property conditions & facilities, room comfort
Lejos del pueblo. Aire acondicionado ruidoso. Baño anticuado, con bañera pintada, sin repisa para dejar las cosas. Vistas a la cubierta de la sala de baile.
Stayed 2 nights in Nov 2018

10/10 Excellent

elisabeth, Marseille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De passage à Viveiro
Hôtel au calme à quelques kilomètres de Viveiro. Chambre spacieuse et bon couchage. Excellente restauration et personnel accueillant. Pas de problème pour le stationnement.
Stayed 1 night in Sep 2018

8/10 Good

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en zona tranquila, comida abundante , piscina cubierta que invita a un baño.
Stayed 1 night in Aug 2018

8/10 Good

robertocarlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Gonzalo

Liked: Staff & service
Necesidad de actualizar
Stayed 1 night in Jul 2018

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
La estancia fue muy buena ,lastima del tiempo,el clima es diferente a lo q estamos acostumbrados. Tiene rincones muy bonitos para fotos y ceremonias.
Stayed 1 night in Jun 2018

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cauchemardesque!!!!!!!!!!!!
Un cauchemard il y avait un mariage donc de la music jusqu'à 23 heures 30 impossible de dormir sans parler du bruit dans les couloirs après le mariage c'était infernal!!!! Le petit déjeuné était degueulasse!!!!! Poir ma part c'est la dernière fois que j'y posé les pieds!!!! Leur note sur booking est injustifiée!!!!!!!!
Stayed 1 night in May 2018

8/10 Good

Mari Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquilo en las cercanias de viveiro.
Grata sorpresa en este hotel cercano a viveiro por la tranquilidad y el entorno. Excelente trato de todo el personal. Una estancia muy agradable. El servicio de restauracion fue estupendo. Gran calidad y cantidad en las comidas a buen precio.

8/10 Good

Maria Ana

Liked: Cleanliness, staff & service, room comfort
Tranquilidad y confort
Muy bien y en relación calidad/precio estupendo

8/10 Good

Rocío

Liked: Cleanliness, room comfort

10/10 Excellent

sefa, Rb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Tanto el hotel como el personal y los servicios todo muy bien y excelente

8/10 Good

Verified traveler

Liked: Staff & service

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Yolanda

Disliked: Property conditions & facilities
Muy difícil de encontrar. Muy mal señalizado