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Reviews of Hotel U Zvonu

3.5 out of 5
Hotel U Zvonu
Krkonosska 27, Vrchlabi

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ondrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, very kind and professional helpful staff, including the breakfest lady. When back in Vrchlabí, I am sure to stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Blanka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pokoj do ulice a bez AC , takže velké teplo - a při otevřeném okně velký hluk
Stayed 2 nights in Jul 2023

4/10 Poor

Philip, Park City

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was not staffed. I received a text message with how to access the hotel and my room. The entire building looked dark and deserted. Maybe it was slow. But it was less than inviting. I decided to stay at a hotel down the road that had people working there and an open restaurant.
Stayed 1 night in May 2022

8/10 Good

Henry, Prague

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly, helpful staff. Family Studio is perfect for us. My wife though was complaining about being cold as the heating would not always be on and it would be very cold in the room when we got in from skiing. Staff did sort this quicker whenever we raised it.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
In the year 2019 it's very disappointing to find out that there is actually no WIFI in the room at all. Turning to the staff twice did bring 0 results. Also, when using technology one would better make sure that the entry keys work for accessing the room at all time, otherwise guests are stuck outside. The cons are that the rooms are big and comfy and clean, which makes me wonder why this little tech problem couldn't be resolved to make us happier.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location to stay
nice location walking distance to City Hall and some good restaurants, spacious proper equipped rooms, breakfast room pretty small and loud but good breakfast
Stayed 2 nights in Aug 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The staff was very accommodating and we can’t say enough about the hotel room. We were very impressed – it was like something you would find in an upper and hotel in a larger city.
Stayed 1 night in Jun 2019

6/10 Okay

Amir

Great location, rooms were never cleaned during our stay, beds are not the most comfortable, overall its a good place, but a bit expensive for what it provides, we had WiFi issues on our apple devices, Android was a bit better but many disconnects
Stayed 2 nights in Apr 2019

8/10 Good

HenryV

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, modern and clean. Beds were great and comfy. Staff were friendly and helpful.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Clean rooms. Quiet location. Yummy breakfast with fresh pastry.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Clean and convenient location
We had a late check in so we had to go to another hotel to get our keys and during our 3 day stay we never saw anyone at the check in desk. The room was very clean and sufficient but being on the 3rd floor we never were able to access wifi. Breakfast was great and kitchen staff very nice
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mit sehr viel Liebe eingerichtete Zimmer. Nettes Personal und Ski fahren kann man auch glrich um doe Eckr. Empfehlenswert
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
😐
Für das Geld dementsprechend gut
Stayed 4 nights in Dec 2021

10/10 Excellent

Ibrahim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Jolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxe hotel met een fijne sfeer
Alles was echt super! Veilig de motor achter het hotel geparkeerd. Vriendelijke mensen en een leuke sfeer. Nette schone en ruime kamer met een fijne douche en een prima ontbijt. Eetgelegenheid is voldoende aanwezig in de straat.
Stayed 1 night in Aug 2021

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malý hezký hotel
Moc hezký a čistý hotel. Pokoj prostorný a čistý. Mohu jen doporučit
Standardní pokoj
Hotel z venku
Snídaně
Stayed 1 night in Jan 2021

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enigszins lastig te vinden sfeervol hotel.
Karakteristiek sfeervol hotel in gezellige plaats. Groot voordeel is de prive parkeerplaats achter het hotel, te bereiken door vanaf de hoofdstraat door een smal overdekt gangetje te rijden. Dit is vooral belangrijk omdat in het hele dorp verder overal alleen betaald parkeren mogelijk is.
Stayed 3 nights in Aug 2020

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel in guter Lage
Schönes Zimmer mit Blick auf den Garten- check inn im Nebenhaus mit anderer Hsusnummet - gutes Frühstück- Parkplatz im Hof- Zimmer neu eingerichtet
Stayed 2 nights in Sep 2020

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber und ordentlich. Frühstücksbüffet war ausreichend aber jeden Tag die gleiche Auswahl.
Stayed 7 nights in Feb 2020

8/10 Good

Sandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleinere Service Mängel sondt top
Wir hatten vier Zimmer gebucht und zuvor ein Doppelzimmer zu einem dreibettzimmer mit Hilfe von hotels.com ungewandelt. Es gab zwar das passende Zimmer über 3 Erwachsene waren sie aber doch verwundert und das Zimmer leider nicht entsprechend vorbereitet. Das passierte obwohl sie kurz vor Anreise sogar nochmal nachgefragt haben ob die Anzahl und Einteilung korrekt ist. Das Problem konnte gelöst werden. Möchte man Wellnessanwendungen buchen hört der Service auf, man soll selbst anrufen oder rüber gehen ins Partnerhotel, dann klappte es aber auch. Abgesehen von Kleigkeiten hatten wir einen schönen Aufenthalt. Beim Frühstück mangelte es leider an frischem Obst.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Gintaras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sommarresa
Ett litet charmigt hotel mitt i centrum. Bra frukost. Personalen är trevlig och tillmötesgående. Ett hotel som jag kan rekommendera.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzurlaub
Alles super .
Stayed 3 nights in Apr 2019

8/10 Good

petronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Prima hotel vlak bij het centrum
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das schick eingerichtet Zimmer war sauber und groß. Wir waren zu einem Kurzurlaub, 2 Nächte da dafür war es perfekt. Sehr zu empfehlen.
Stayed 2 nights in Dec 2018

10/10 Excellent

Radim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pohodlné parkování ve dvoře výborná snídaně vstřícný personál
Stayed 2 nights in Aug 2018

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kompisresa
En trevlig liten tjeckisk stad utan några turistfällor. Relativt många bra restauranger. Vi besökte botta café med utsökt mat till väldigt bra priser.
Stayed 2 nights in May 2018

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stilvolles kl. Hotel mit freundlichem Personal
Schickes kleines Hotel direkt in der Innenstadt von Vrchlabi und in günstiger Entfernung zum Skigebiet "Spindler Mühle" (ca. 10-15min mit dem Auto). Wir hatten ein angenehmes und gemütliches Zimmer, in welchem wir uns in der Zeit unseres Aufenthaltes sehr wohl gefühlt haben. Das Frühstück war auch sehr reichhaltig und das Personal sehr umsichtig.
Stayed 6 nights in Feb 2018